The 24 hour support helpdesk is an all purpose helpdesk to answer your questions on computers, software, internet, email etc. We may not have all the answers for you but we can generally point you in the right direction if we can't answer the question. We need regular subscribers to this group to help answer questions. Purely volunteers so just do the best you can. Posters should be aware that you get what you pay for. This is free advice and may or may not work. If you render your computer unbootable or otherwise damage your system by following advice posted in here, then shame on you for not checking the information out first. Those posting advice should simply post in good faith.