On Wed, 16 Jul 2008 19:08:37 +0000, Paul Murphy wrote:

> This may be of some help:
> http://www.ainslie.org.uk/callerid/cli_faq.htm#Q_6
> <http://www.ainslie.org.uk/callerid/cli_faq.htm#Q_6> it's a bit old but
> there's allot of good stuff there.

Have already been there :)

>> It's a strange problem because it works about 50% of the time on
> average with
>> the Solo, and 90% of the time on a BT Freestyle handset. Probably
> everybody
>> here knows the tell-tale "click...click" that the Solo makes directly
> before
>> the phone starts to ring, and before it starts to announce the phone
> number.
>> With my BT line, this was always a fixed "click...click", but with TT
>> sometimes it doesn't click at all and as a result picks up no Caller
> ID at
>> all (yet, the BT Freestyle does still display the Caller ID most of
> the time
>> when this happens).
>
> Sounds like there is indeed some sort of different standard (or improper
> configuration of their system to work to that standard). Maybe the CID
> data isn't being sent through on a strong enough signal - hence
> sometimes it's doesn't pass the threshold to activate the old Solo but
> it's enough to activate a 'lighter weight' CID box? Does unplugging all
> other devices/loads from the line make it more likely that the Solo will
> talk to you again? :-)

Nope. Have tried all that.

> If they don't fix it, as Caller ID clearly isn't functioning as it
> should, I think you should have grounds to get out of any contract and
> go to another telco. Have you been able to test the Solo on another
> line, just to make sure it's not the culprit?

Trouble is, I left BT because I'd had enough of their stealth price increases,
and although I viewed switching to TT a risk at first, I have been very
surprised with how good they are generally. I've no complaints with
broadband or the voice line in general - it's just Caller ID, and I can maybe
live with the Solo not working always as I'm saving a lot of money being with
TalkTalk :-). I've not been able to test the Solo on another TT line as I
don't know anybody else who is with TT, but I have tried my spare Solo on my
line and that has the same trouble.

> By the way, I'm now using Classic PhoneTools 9 retail with the Terminal
> app add-in, in conjunction with Avanquests special revised tab file (to
> fix the purple bar on the GUI) and my inf that's listed under files
> in this group and it's all working together very well. Multi-page faxes
> even get through to machines where my setup previously had problems
> after the first page. It's definitely worth the £10 or so it cost me
> to upgrade to this latest version! The only problem I'm now experiencing
> is it's very slow to start up now there are more voicemails and faxes
> stored in the history - it was lightning fast by comparison when I first
> installed it.

Glad to hear my Solo isn't the only one still in active use.

--
Oliver Roberts - http://www.futaura.co.uk/ - ICQ: 34640231