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ASCOM Installer Problems   Message List  
Reply | Forward Message #17886 of 18969 |
I have an HP laptop that I had ASCOM installed on. I was having problems, so I
started uninstalling software one by one to see if I could rectify the issue. I
demoved AScom, but eventually I had to send the PC to the service shop. Now
that it is back, I was re-installing the software I removed. When I went to
install ASCOM, it said that I would have to remove the previously installed
version before I could install a new one. When I went to SkyTools 3 and
selected ASCOM supported telescope, it said that ASCOM was not fully installed.

So heres the delima. I can't install ASCOM because the computer says it is
installed, but ASCOM won't run because the installation is only partial.

So where do I begin to remove the partially installed ASCOM? It is not listed
in the program menu, nor in the add/remove program menu. And there is no ASCOM
folder on the HDD.

Jack Huerkamp




Tue Jul 14, 2009 12:06 am

jhuerkmp...
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Message #17886 of 18969 |
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I have an HP laptop that I had ASCOM installed on. I was having problems, so I started uninstalling software one by one to see if I could rectify the issue....
jhuerkmp@...
jhuerkmp...
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Jul 14, 2009
12:07 am

Most likely, the problem is that you still have (version identifying) information about the previous ASCOM in your Windows Registry. Click the Windows [start]...
autostaretx
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Jul 14, 2009
3:56 am

Dick,   Thanks for the suggestion.  I will give it a try tonight.   Jack Jack Huerkamp Jack's Astro Accessories LLC 38388 Pine Street Pearl RIver, LA...
Jack Huerkamp
jhuerkmp...
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Jul 14, 2009
12:23 pm

Jack and Dick -- Click the Windows [start] button, then click "Run..." in the dialog window, type: regedit [...etc.] I apologize in advance for being this...
Bob Denny
dc3dreamer
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Jul 14, 2009
6:49 pm

Bob, Well I installed the Windows Installer Cleanup Utility, started it up and the ASCOM Platform is not a listed program that can be removed. I will let the...
jhuerkmp@...
jhuerkmp...
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Jul 14, 2009
9:49 pm

... Harshness in the prevention of problems is always appreciated (and i didn't read it as harsh, anyway. Shouting STOP! to avoid a trainwreck is always...
autostaretx
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Jul 15, 2009
3:54 am

Bob,   Thanks for the heads up.  I just received a call from the head tech at the computer repair shop.  he needs my laptop back and he said he will do a...
Jack Huerkamp
jhuerkmp...
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Jul 14, 2009
7:08 pm

Hey Jack I just had a similar problem. I messed with it for a few days and ended up just doing a system restore and wiping the hard drive and starting over. It...
Tim
tim_patton_1999
Online Now Send Email
Jul 16, 2009
4:56 pm
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