Hello all, I am working with an Avaya (Lucent) BCS running version 7. I need to progam some speed dials and I am running into some problems. This is the...
From what I saw int he enhanced list, it only allows me to have 3 digit entries. It limits me to 100 entries, but they can I can use 3 digits for each entry. ...
Enhanced lists range from 000-099, 100-199, 200-299, .... 900-999 (ie. 10 lists of 100 = 1,000). We use each set of 100 #'s for specific items. Eg. 000-199...
From a station how would you use the Enhanced list? For example, if you were calling one of your offices, what key sequence would you use? How about if you...
Hi, We currently use Phone Line Operator and Passageway devices for our switchboard operators..both are no longer supported by AVAYA. What solution does your...
We tell users, "To call Office 1, dial x.2001". To the users, 4 digit speed dials are the same as 4 digit extension numbers, only they begin with a different...
Due to a merge with an other company we have a large ACD-PBX system for sale, for details see: Files/Member upload/Verkauf_Bienne_Details.doc Regards Daniel...
Greg, Your question is somewhat ambiguous; but I think I know what your looking for. (please excuse me if If I'm off target!) There is a company called ISI in...
Hello Everyone, As some of you are aware, I am currently seeking work. If anyone is aware of a Sr Telecom Engineer, Sales Engineer, or other similar position,...
I know some of you were having difficulties connecting to some previous Chat rooms. Firewalls and downloaded software were problems for you. Well, We have...
I am using call vectoring, I have an initial vector (vector 1) pick up and provide a list of choices to either another vector or an extension. My question is,...
mikchh
mikch_49@...
Feb 14, 2002 7:49 pm
130
You can do this a couple ways. I suggest to add to the menu announcement, to repeat these options press 9 - Go to: same vector number, and also add a step such...
Add another choice to the menu, "Press 9 to hear this menu again." Add a step if digits = 9 then goto step X, where step X is the step of the initial menu ...
Please some body let me know how to remove access "9" for certain extension working in AT & T switch. Thanking you waiting for u r reply. My email address is...
What exactly are you trying to accomplish? 1) Are you attempting to restrict certain extensions from outcalling using 9 as an access code? 2) Are you...
Dear All Memebers, I in a small confusion. Our company has to built Call Center. We have short listed Full Avaya offered Solution & Avaya + Genesys suite 6...
vishal_rane2001
vishal_rane2001@...
Feb 21, 2002 3:24 pm
136
I found some information but had a problem downloading it. I'll post as soon as I can....
1) First of all the routing within the AVAYA is not hard, that is done by software as well. The difference is the place you administer all the routing options...
c0medy2002
c0medy2002@...
Feb 26, 2002 2:56 pm
139
System:Lucent Definity R3V6. I have an issue with routing faxes through a VDN to data modules(type WCBRI:ISDN lines) which are connected to a fax server. I...
System:Lucent Definity R3V6. I have an issue with routing faxes through a VDN to data modules(type WCBRI:ISDN lines) which are connected to a fax server. I...
Dear Sir, There are following confusions. Please help if U can 1] I am confused with Pre & Post routing. Genesys claims that Avaya does not provide it. 2]...
We are Upgrading PBX INFO ! On March 15th this site will be transformed into a comprehensive PBX / Telecom Web Portal. For complete info go to our main site:...
Please take note: Dear Yahoo! Groups Members, The Yahoo! Groups service will be down Friday March 15 9:00 PM PST (GMT-8) as we move our servers to a new...
I just installed an Avaya Prologix with opx(s) more than 5 miles away. Avaya is indicating that they do not support OPS more than 5 miles away. The stations...
The whole point of not supporting OPS lines over 5 miles away is that they won't work ;) 9 times out of 10 you can draw a dialtone if you are overextended but...
Your options, in addition to those suggested include using Definity extenders OR 3rd party multiplexers (Newbridge has a number of potential solutions) and...
Hello all, We just wanted to invite you to come see our new site. If you haven't been there since March 15th, we hope you will be pleasantly surprised with the...