Hello, Does anyone know of any good small documentation on how to read a trace output on a test Octel box with System Software Release S.4.1.0- 2? I get the...
Are there any Avaya/Definity users in the Sacramento area that are interested in either joining or helping start a local Avaya Users Group? Or possibly some of...
Check out Witness Systems. The have a product call EQuality that is a good solution. We employ their Servers at 4 differnt call centers. It can be deployed...
Is it just me, or can you not save your volume adjustments on the 4616's? Neither the headset nor speakerphone will save any volume adjustments and our users...
ficben <benficus@...>
benficus@...
Feb 13, 2003 5:32 pm
318
You might also look into Mercom Systems for Quality Recording and Monitoring. They utilize Microsoft ASP.net platform and it runs on Win2000 as well. Email me...
We upgraded our switch from v5 to v9.5 last year and I've noticed a few new features but not sure what all of them are for. Can someone tell me what "Auto move...
Davis, Floyd
floyd.davis@...
Feb 19, 2003 8:54 pm
320
Floyd, The auto move station does not keep the room/jack info static, If you use TTI to move the extensions. If you use the swap station feature in Site ...
My name is Andres Villegas and I'm from Colombia. My english is poor, but i try to explain my problem. I have a definity Si release 11 and some days ago we...
The Intel CT-Connect (Formarly Dialogic)integrates very well with Avaya MAPD. I need to understand 2 more thing here: 1. What is the version of the CT-Connect...
Hello there, We have punched s Siemens hi-Path PBX . Now our requirement is to connect it with the Avaya IVR (Interactive Voice Responce) but we don't know...
Hi everyone I am an Avaya Certified Associate currently preparing for the ACS (avaya certified specialist implementation exam). I have already taken the...
Hi all .. I 'm new in AVAYA PABX system ... I don't know the difference between split and skill in Avaya DEFINITY system ... And is it DEFINITY send data...
Hello there, We have punched s Siemens hi-Path PBX . Now our requirement is to connect it with the Avaya IVR (Interactive Voice Responce) but we don't know...
After a lot of searching, emailing, calling, and planning we are having the 1st Sacramento Avaya Users Group Meeting!!! When: Wednesday, April 9th from 8:30am...
Hi everyone, I am an AVAYA certified associate preparing for the ACS (avaya specialist implementation core exam). I will be grateful if someone can provide me...
Junaid, AVAYA IVR also has an analog interface called as IVC6 card. This can u used to interface with analog stations on ur siemens switch. Hope this helps. ...
Hi, When u have the call center package as Basic or Delux the hunt group handling ACD calls becomes split. When u have the call center package as Elite, the...
Same here. Any extra info would be good. Im scheduled at vue for the test tommorrow. Does anyone know the acceptable passing score for the ACS implementation...
Hi all, i am new in this group. could any one tell me the difference in split and skill? i am working in international call center. So far we have major o/b...
Hi All, I have one customer who have Avaya IVR UCS 1000 V8 , it was working fine , but suddenly , when we stop and start voice system with the command...
mahmoud_fayed.rm
mahmoud.fayed@...
Apr 26, 2003 3:34 am
335
Hi Michael Lashley, u want call to be transefered or it should goto coverage path after some no of rings? pls calrify. i shall try to help u vishal rane india...
The route command will do this for you, if you are adding it would be similar to: route add default [IP Address] [subnetmask] man route will explain further ...
I would like to know that too. ... From: wsdm10 [mailto:wsdm10@...] Sent: Wednesday, April 23, 2003 9:47 AM To: Avaya_Forum@yahoogroups.com Subject:...
ATG Carl Drawdy III
cdrawdy@...
Apr 26, 2003 3:34 am
339
A lot of folks at my office want their displays to default to showing the Date and Time (one of the SoftKey options). They use 8410D's and 8434's. Is this...
deweese3
deweese3@...
Apr 26, 2003 3:34 am
340
Hi Dear Friend, My one of the friend had worked on this. i have forwarded this message to him. he may reply u in next 2 days or earlier. vishal from india ... ...
For the 8400 series phone you need a power supply in order for the date and time to continuously show. The 6400 series phone do have the date and time always...
Hi, 1. In our call center there seems to be mismtach in agents report (which is taken from BCMS console) for a day. We are finding a difference of the total...
Mays T Agan
syamnt@...
Apr 29, 2003 12:59 pm
343
yes it always shows the date and time vishal "Aiguier, Christen" <CAiguier@...> wrote:For the 8400 series phone you need a power supply in order for the...
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