Either in the Field select statement or the Row Search select statement... Is there a way to report on ONLY those agents that have NOT had Stafftime for the...
I am not aware of a standard CMS report that will generate this info... therefore you do need to build a custom report... if you only need this once (ie one...
Hi all, I'm trying to convince a customer NOT to integrate their Avaya Definity switch with a Cisco Call Manager using Q.Sig. I'd like to be able to clearly...
smoothwoowoo
smoothwoowoo@...
Sep 12, 2003 12:36 am
392
Hi Smoothwoowoo and Group, Happy Friday and sorry for any spelling errors, I'm not at home, the PC I'm on is slow and I so don't trust this internet...
I'm by no means an expert but am fairly well versed with CMS custom reporting. This needs to be a recurring audit and currently I am exporting data to XL but...
Hello I am not sure about the relevance to this group, but I need help with Lucent Definity Q.Sig implementation. I am trying a Q.Sig connection to Definity...
was_be
was_be@...
Sep 13, 2003 12:11 am
395
I just got an Inova Readerboard and Inova Server setup, and we are still getting it set up an working. In addition to displaying ACD data from my CMS (which...
Hey Was, You are in a good place to start looking for info and general advice. I don't know as we have enough details on your problem... myself not being...
I am looking for users of Avaya's P333T stackable switches. I would like to find out how you have port config's and desktop NIC settings. ie. We are having...
Hey, Sorry, I did not mean to discourage your efforts... It's just this group has such a wide variance in experience I wanted to paint an 'overview' of your...
I am not sure What you are asking. Vectors are purchased on a RTU basis. I am not sure what the max number is but I do know that American Airlines uses over...
A MUCH better and greatly simplified explanation Pthre... sorry my attempt to explain was not as clear and concise... just remember earlier and lower classed...
Hi! Avaya switch default port settings are autonegotiation on speed (10/100) and duplex (half/full). It forks fine almoust all the time while you have the same...
Could use some help troubleshooting vector failure. Definity G3v7i.01.0.343.7 Here is the vector: Number: 150 Name: Voicemail Lock? n Basic? y EAS? n G3V4...
Melissa, First off let me welcome you to the group. Now lets talk about vector logic. Vectors process on a logical linear basis; any call to this vector will...
Hi Techies, I am new to this group........hope i will get solution from allu Guru's.. I am trying to configure my DS1 card which will connect to US client...
Anyone out there??? I am about to turn off my PBX Definity g3 and has tn750c announcement boards. Do i need to save announcements or not???..... It does not...
Dear fellows, we have a Definity 3G si V11 with C-LAN Board For a non Avaya CTI-solution we need ASAI Does anyone know if i need the MapD for this or can i use...
MIDWEST CALL CENTER CHANNEL SALES POSITION Our client's strategy for aggressive growth is to create strategic relationships with industry leaders, provide...
Just in case you know someone looking for a Pre-Sales Engineer position in NYC. Pre-Sales Engineer - New York/New Jersey Essential Job Functions: Support the...
Can someone tell me how to deactivate station lock? I have programmed a station lock but and this locks the set. However, when I enter the deactivation code...
Wow... I could be wrong but I seem to remember a feature of some system where the deactivation code for lock down had a different password (security code) then...
Does anyone know how or if you can add fields and/or lengthen fields in the site-data form of the Definity? The subject came up in trying to create a database...
HI We are implementing a CTI connection to a Definity Prologix G3 csi release R009i.05.1.122.4 over a MAPD vintage 2 using AVAYA CT 1.2 We applied all the...
Nope. Basically, it's part of the load version; that is to say probably the only way to alter this is with an 'god' level password... only a handful of...
Especially in light of increasing trends to migrate towards E-911 and the overall market approach to mobility, information about end user data is paramount to...
This position is still open. If you have Avaya Channel sales experience and live in the Midwest please send your resume. MIDWEST CALL CENTER CHANNEL SALES...
The only nics ive ever seen problems with on a cajun switch are 3Com Nics. I recommend disabling auto-negotiation on the ports and nailing them up to 100 Mb...
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