I have almost no experience in it but I did get it working between two sites. The last piece that I was missing was the signaling group for the IP trunks...
... http://www1.avaya.com/enterprise/endofsale/commsystems/serverpack.html is for the G3R 'end of support' and sale, but there is also all the information on...
FWIW, the processor in the R9 was manufacturer discontinued several years ago and I believe that software support ends this month. Also, while the S8700 is...
Well, Yep, I'm sure they stopped making R9 compatible procs when the 10 came out... can you still buy a new 2001 Ford Mustang? Nope, you get a 2005. Of course...
Hi, I converted a H.323 phone to SIP using the tools and instructions from the avaya support site and now can not get it to go back again. I followed avayas...
Ajilon Consulting is an international IT consulting firm with offices worldwide. We have over 6,000 consultants in over 80 cities in the United States, as...
OK, update on the crisis. I have managed to revert the phone back to h.323 (I think) however I no longer have a web interface. I used the latest version of the...
I am a Nortel guy looking for a solution for an Avaya G3. On the Nortel Option 81C we are utilizing a fairly inexpensive VoIP application for just a few ACD...
I am looking for a way to access an abbreviated dial list through vectoring. Feature access codes are specific to list1-3 which are specified per station. If...
Hi there, Does anyone have any suggestions on where I can find a leaderboard for my Call Center? We are in southern California, still small and growing. I...
Is there any way to see who is calling a number that is bridged on your phone without picking up the hand set first? I have a Judge who has a bridged...
Is there any way to see the caller id on a line that is bridged on your telephone set before picking up the handset? I am using the 6400 series phones on a G3R...
YES! -but I'm at home right now and for the life of me can't remember the form (Think it's on the station form) and field... but it can be done... I will try...
Any one know if group page can use with ip phone.4620/4610 freeze when i try to use this feature and i have abt 25 ip user administered on the grp page form. ...
4620 freeze ! I have this problem when the number of ip extn on the group page form is more than 10 user. Is group page supported for ip phone.When i go read...
Hi Does any one have a document that shows how the buttons map on a 4620 set in CM? It's very odd and I can't seem to figure it out without trial and error....
Ok I have an off topic question (prepare for a laugh)... A customer is looking for the voiceover woman that does the prompts for a lot of major companies to...
I believe this is an AT&T network voice talent. I work for United HealthGroup and we do a lot of network menuing. We have this same voice on a number of our...
I do voice over for all phone system prompts. I have done them for Financial Institutions, AT&T, etc. I am non-union and do not work for a phone company so...
Thanks Sandy.... I'll add that to the list! Maybe its a company that Avaya contracts out to do their prompts...if so, no such luck finding it. I was able...
-I know this question is from a month ago, but Margaret, did anyone ever get back to your regarding how the Judge can see who is calling on the bridged...
I added a new employee to our IPOffice 406 and configured her with VM Lite. When set to this initial configuration, I could not log her into the system. I...
We're looking for some info on phone equipment and IVRs. If you house a large call center, what type of phone set do most of your agents use? fyi...we need...
I have an S8300 media server with about 150 ip phones. The attendant is using IP Softconsole in Road Warrior mode with a USB headset. The application is...
I wouldn't consider my call center LARGE be we have about 75-90 agents. We use the call master IV or V for the agent phones. When have not moved to the 6's,...
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