My SMDR port connects but I do not get any data displayed on the PC I installed Tapit on. Can anyone verify the settings I need from the Definity G3Si and PC...
The biggest difference maker in terms of number of calls I can think of is you may not be tracking internal calls. That is station to VDN CDR data (although...
Our IP Office 403 will not auto record incoming calls. The only recordings we get are employees accessing their mailbox. That's it. We're running IP Office...
Well firstly u have to check weather u r getting any data from the cdr from ur system this u ccan find out my making a hyperterminal connection over the same...
I'm trying to find study material for the Avaya Specialist – Communication Design Core Exam 132-S-200.2 and the Specialist – Communication Implementation...
If you have a link to audix (in other words, if you are NOT using mode codes) and the call is answered by someone in the principals cover path, you can do...
Please help. I badly need a comparitive analysis of Avaya PDS vs. Genesys (i.e. Return of Investement, number of Genesys' abandon call and how much will it ...
Look at your Feature Codes in the switch. There should be one called Transfer to Voice Mail Access Code. If that field is blank, you will need to add the code...
Does anyone know if the aforementioned FAC - Transfer to Voice Mail works with an Octel 250 as the point of coverage? This seems like a great feature to...
no, it doesn't work with any Octel systems, but depending on the situation, you can call the station, then press a 'go to cover' button that you install on...
We have a need to display the Agents name or ID or something on the display when an agent logs in to a station. is there a way to do this? I can get station ID...
I have got to teach a new hire training class to a group of customer service agents. Does anyone have a powerpoint presentation they use currently. I am...
Hi, I'm interested in taking AVAYA certification.I'm unable to get the materials & model test papers.Could any one of you help me in getting that.Also i need ...
Does anyone have any experience of Avaya's Meeting Exchange s6200 conferencing system (formerly Spectel product). Our company has invested in this system and...
It is a FREE 3-4 page full-color weekly newsletter that talks about current trends, opportunities, and challenges in the global IT industry. Articles are...
Hi Yup i have little experience over the 7 series system not on 6 series system rl600rr <rl600rr@...> wrote: Does anyone have any experience of Avaya's...
hi lokesh To start with u can do the Avaya Certified Associate and if are aware of telecom basics and networking basics then u can clear the ACA core exam....
We have a Definity G3si, and I need to block a specific number from calling one of our DID's on a PRI T1. Even just a general point in the right direction...
If you get caller-id on your PRI and you have vectoring, it's possible. Make the number being called a VDN and give the station a new number. Point the VDN to...
Has anyone installed IA770 with communication Manager 3.0? I follow the Docs from avaya, maybe my first mistake:D and it says i should be able to select...
If you send me your e-mail address I will send you a job aid that will step you through administering the Audix software and getting the lights to light. I...
Hi, Could verify the station setting on page 2 the option "LWC Reception: audix" ? Mark ... http://us.click.yahoo.com/A77XvD/vlQLAA/TtwFAA/26EolB/TM ... ...
Here you go. This is for the Q-SIG audix, that is now built in to the hard drive of the S8300 platform. Follow these instructions and all should work fine. ...
Mark, I do not have anything in there except the default of SPE. When I call my phone and leave a message it lights the light. Donna [Non-text portions of...
Having problems with message search?
Fill out this form to ensure your group is one of the first to be migrated to the new message search system.
