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Help: SMTP connection refused--Verizon   Message List  
Reply | Forward Message #56 of 65 |
Hey Shawn,

I need help.

Starting Tuesday 7/25, I could receive all e-mail (the majority of my
e-mail accts are through localnet.com, but my I have DSL through
Verizon), but the smtp connection keeps calling for my already saved
password, and it won't go through. Rarely it does after several tries.
On the off chance it will connect, it goes slower than dialup.

I tried changing the password thinking it might be corrupt, tried
changing ports at Verizon's instructions, but neither helped. And
because all my settings are correct, Verizon doesn't know what to tell
me. They say they can't even check their server for problems. Grrr.
Both their tech support and Verizon/Yahoo support were worthless.

I was going to reset my computer to a previous setting earlier in the
week--I had specifically made a restore point--but all restore points
before Tuesday were gone. Now today, after an issue with my computer
not starting (different problem) and finding and disabling spyware,
there are no restore points any more prior to today. Forget about
checking in the previous month, too. There is no June in the restore
settings calendar.

To test things, I tried sending from my Verizon, my gmail, and my
localnet accounts. I tried sending from Thunderbird and Outlook
Express, and I tried through DSL and dialup. I had no problems with
dialup, but the same problem with everything else when connected by
Verizon. It calls for the password which is never accepted. The error
I come up with says:

"Sending of message failed. The message could not be sent because
connecting to smtp server outgoing.yahoo.verizon.net failed. The
server may be unavailable or is refusing smtp connections. Please
verify that your smtp server is correct and try again, or else contact
your network administrator."

This sounds like it's a server problem, but I can't get Verizon to
check on their settings with my account. Does it sound like I have
this correct? If so, got any suggestions for getting them to fix it?

Brandy
http://thebuildingbrows.blogspot.com

PS. The e-mail cloaking scripts you helped me with are working great.
Thanks again.






Thu Jul 27, 2006 8:32 pm

shemaiahjane
Offline Offline
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Message #56 of 65 |
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Hey Shawn, I need help. Starting Tuesday 7/25, I could receive all e-mail (the majority of my e-mail accts are through localnet.com, but my I have DSL through ...
shemaiahjane
Offline Send Email
Jul 27, 2006
9:34 pm

Hi Brandy, ... This is one of two problems. 1) Your ISP (verizon) is preventing your connection to port 25 on 3rd party systems. 2) You don't have the correct...
Shawn K. Hall
shawn_ra
Online Now Send Email
Jul 27, 2006
10:14 pm

Thanks for your help, Shawn. Verizon gave me quite a run around, but I finally figured out that the problem came from a system/server "upgrade" yahoo made with...
B. Brow
shemaiahjane
Offline Send Email
Aug 14, 2006
1:44 am

Hi Brandy, ... Ouch. That's not a good idea, since it will cause your email to stop working should the host ever change your SMTP server IP address (which is...
Shawn K. Hall
shawn_ra
Online Now Send Email
Aug 14, 2006
7:23 am

... Yeah. Pretty stupid if you ask me. I just shake my head wondering why these people messed up an essential thing and why they can't fix it. Instead they...
B. Brow
shemaiahjane
Offline Send Email
Aug 14, 2006
2:12 pm
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