Hi Jeff,
Definitely "Dialogue Mapping". congratulations on completing the book. All
the best,
Lesley
..................................................
Lesley Shneier
Sr. Learning Specialist
Corporate Affairs and Administration
World Bank Group
Tel: (202) 473-3168
Fax: (202) 522-1644
"Knowledge at rest is just potential; knowledge in action is where the value
emerges", APQC 2003