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Simon

http://www.compendiuminstitute.org/community/2005/

Compendium Institute Workshop
10-11 Nov, 2005, Washington DC
Announcement, CfP & Registration Details

Draft Program

Thursday, November 10

8:30pm-12pm Introductory Compendium Tutorial Workshop
Who should attend: People interested in learning more about Compendium
software and methods in a classroom setting. Participants should bring
their own laptop computer with Compendium 1.4 software already
installed.

12pm Lunch

1pm-5.30pm: General session - presentations, discussion, and networking
Who should attend: People interested in hearing about and discussing
Compendium research, development, and best practices.
Note: presentations should be 30mins max, allowing 10mins for
discussion, and 5 mins changeover to next speaker.

1pm Presentation: A Brief History of Compendium
Al Selvin
Verizon/Open University UK

Compendium got its start in the research labs of NYNEX Science &
Technology in the early 1990s, standing on the shoulders of a number of
giants. This presentation will review Compendium’s evolution from an
underground effort to combine knowledge modeling with group process
facilitation, through the ‘middle years’ of increasingly large-scale
efforts within Bell Atlantic and elsewhere, to the genesis of the
current Compendium software, the move to the Knowledge Media Institute,
the development of the Compendium Institute, and beyond.

1.45pm Presentation: Compendium for Web enabled Collaboration
Peg Duffy, Jane Hertzog, Suresh Kadirvel, Ellen Rotenberg, Richard
Fritzson
GlaxoSmithKline
This paper discusses an extension of the Compendium application, which
enables it use as a collaboration tool by a team of internal GSK
scientists. The original open source code was modified to provide an
"export to web" feature, designed for use by a discussion facilitator.
For the rest of the discussion participants, a Compendium server
version of the code was implemented. This version allows users to
participate in discussions using only a web browser on their PCs.

2.30pm Presentation: Filling in the Gaps: Enriching Compendium Maps
with Integrated Audio and Video
Simon Buckingham Shum and Michelle Bachler
Knowledge Media Institute, Open University UK
In this presentation we will demonstrate and discuss some of the
approaches we have been taking to integrate audio and video with
Compendium representations. These range from recording just the
computer’s screen plus an audio feed, through to indexing video of
co-located or online participants with event logs from Compendium’s
use. Experiences with these are described, with some initial
reflections on how audio/video records may change the Compendium
practitioner’s mapping.

3.15pm Break

3.45pm Using Compendium to Facilitate the Strategy Conversation
Julisa Espinoza, Dil Chowdhry, and Tara Carcillo
Touchstone Consulting
Touchstone Consulting helps leadership teams design and implement their
strategy. To help keep the group
aligned, Touchstone has used a framework, called the Gameboard, along
with Compendium to facilitate some of
these sessions. In this session we will:
* Review client examples of how they have used Compendium to
facilitate this strategy conversation
* Explore why Compendium is useful in these strategy conversations
* Provide participants with an experiental learning opportunity
* Equip participants with tools & techniques to facilitate their own
strategy conversations

4.30pm Presentation: Communication Design: Understanding the
Unintended and Unanticipated Shaping of Decisions, Disputes, and
Learning Through Communication
Mark Aakhus
Rutgers University, USA
The range of matters that could be discussed in any decision, dispute,
or learning setting is vast but participants typically find themselves,
for better or worse, addressing some particular range of matters in
these settings. How this happens and with what consequence for the
content, direction, and outcomes of decisions, disputes, and learning
has become a focus in my research. In examining this question, I am
interested in the artifacts, techniques, procedures, technologies, and
roles used to shape communication. I am particularly interested,
however, in how the tacit dimension of communicating and the
unanticipated by-products of interaction unintentionally shape the
content, direction, and outcomes of decisions, disputes, and learning.
This presentation outlines the communication-as-design approach I work
with to address these issues. The ultimate purpose in addressing this
at this workshop is to better understand the opportunity Compendium -
software, methods, and uses - affords for addressing these specific
issues and for advancing practical and theoretical understanding of
intervention on decisions, disputes, and learning.

7pm Dinner
Friday, November 11

8.30am Short Presentation: Compendium as a Sensemaking Tool in
Personnel Recovery Missions
Simon Buckingham Shum, Clara Mancini and Al Selvin
Knowledge Media Institute, Open University UK
This case study illustrates our use of Compendium to support a
personnel recovery planning cell as they seek to resolve a simulated
hostage scenario. Compendium was used as the primary sensemaking
support tool, which through a combination of real time Dialogue Mapping
and pre-mission Conversational Modelling proved capable of integrating
both hard and the soft information, with expected and opportunistically
arising content.

8.50am Short Presentation: Modelling the Iraq Debate: Mapping
Argumentation in a Document Corpus
Alexandra Okada and Simon Buckingham Shum
Knowledge Media Institute, Open University, UK
This case study illustrates our use of Compendium to support a form of
conventional concept mapping, plus post-hoc Dialogue Mapping as a way
to tease out and integrate, at various granularities, the Issues,
Positions and Arguments raised in a set of published articles on the
Iraq war. We also explain the use of Nestor Web Cartographer, another
concept mapping tool with specific document analysis and annotation
capabilities.

9.10am Presentation: Supporting Distributed Collaboration for Science
Exploration
Maarten Sierhuis and Brent Reeves
RIACS/NASA Ames Research Center
A small Mars crew will undoubtedly collaborate with groups of
scientists back on Earth. How this collaboration will happen is a
matter of conjecture and experimentation. The Mobile Agents
Architecture provides a means for implementing a computer supported
Mars- and Earth-based science work system, which we first employed in
2004. This system includes both the human work practices and computer
tools with dataflow management systems. Here human-centered design
meets work process design. In the empirical design approach we are
using in the Mobile Agents project we are guided by the capabilities of
the people and their objectives. People are at the center of the total
system, and people are supported in their work by computer tools. We
start simple; asking basic questions such as how the Mars crew can
communicate their daily EVA plans and captured science data during and
after an EVA back to their colleagues in the Remote Science Team (RST)
on Earth. This leads us to question what the role of an Earth-based
science team should be. Can the RST participate in the planning of
daily extra-vehicular activities on Mars? Will the RST be able to get
the science data in time to make useful suggestions to the crew? Will
the RST be able to follow the field crew’s investigations? Will the
crew be able to absorb the RST suggestions in a timely manner to
develop a daily EVA plan? How will the RST EVA plan compare with the
crew plan? For the field experiments in 2004 and 2005 we defined a
relatively simple science work process integrating three pre-existing
domain-general software tools, Brahms, ScienceOrganizer and Compendium.
In this talk I will describe the Mobile Agents field tests, in
particular focusing on the use of Compendium as a collaboration tool
for a Mars Crew and a distributed RST on Earth.

9.55am Field Notes from a Dialogue Mapper
Jeff Conklin
Cognexus Institute
Over the past year I have engaged in three activities: using Compendium
as a dialogue mapping practitioner, teaching dialogue mapping to other
consultants, and finishing up a book about dialogue mapping. It turns
out that these activities, falling at different points along the
spectrum from practice to theory, have synergized in unexpected ways.
This presentation reviews several tensions that have surfaced between
the idealized theory of dialogue mapping and the practical realities of
dialogue mapping complex conversations with multi-stakeholder groups.
For example, what are the conditions under which a group is more
naturally drawn to engaging with a shared display (versus simply
talking to and looking at each other)? What does it take to get from
maps to meeting minutes? What are the tricks that make IBIS a
satisfactory notation even when the mapped questions aren't yet clear
or compelling?

10.40am Break

11.10am Open Presentation Slot: Show+tell what you do with Compendium
This is an open slot for you to briefly describe your use of Compendium
– don’t be shy! Please inform Al Selvin or Simon Buckingham Shum by the
end of Thursday at the latest (sooner is better) if you would like to
take advantage of this informal space. A great opportunity to let
people know what you’re doing, and get feedback. Plan on a 5 min
lightning presentation + 5 mins Q&A.

12.15pm Presentation: Expert Practice in Virtual Team Facilitation
Al Selvin
Verizon/Open University UK
I have been exploring virtual team facilitation with Compendium as a
practitioner and researcher for most of the last decade. Recently, I’ve
been closely analyzing video recordings of Compendium practitioners
working with virtual teams, in an effort to discern how expert
practitioners are able to respond rapidly and creatively to problematic
situations, how the Compendium representation helps glue the teams
together, and what aesthetic and ethical considerations appear to guide
practitioner behavior.

12.45pm Lunch

2pm-3.30pm Discussion: Compendium software: features, issues, Q&A
Who should attend: People interested in hearing about and discussing
the ongoing evolution of Compendium software tools, including the
technical dimensions

3.30pm Break

4-6pm Discussion: Compendium Institute business meeting
Who should attend: People interested in fostering the organizational
development and growth of the Compendium Institute and Open Source user
community.

7pm Dinner


Dr Simon J. Buckingham Shum
Senior Lecturer, Knowledge Media Institute, The Open University
Milton Keynes, MK7 6AA, UK
www.kmi.open.ac.uk/sbs

T: +44 (0)1908 655723 [direct]
T: +44 (0)1908 653800 [secretary]
F: +44 (0)870 122 8765
"All models are wrong, but some are useful" >>> W. Edwards Deming
Compendium: hypermedia sensemaking >>> www.CompendiumInstitute.org