I'm going to echo Jeff Conklin's position - 'use what works'. I too
though use Compendium in each engagement - having made the switch from
indented lists to QuestMap some years ago. I would add that the speed I
work at gives everyone time to think about (reflect on) their issues,
ideas, etc. in much the same manner as working with a Talking Stick.
Given time to formulate their thoughts, the 'arguments' are much more
lucid - and richer...
Just a thought,
Jeffrey Edwards
Alchemists Intl