Paul,
In case you didn't catch this elsewhere, a better URL (than
springerlink) for the Rittel-Webber paper is:
http://www.uctc.net/mwebber/Rittel+Webber+Dilemmas+General_Theory_of_Planning.pdf
There's a sort-of review of that paper and another one at
http://www.stanford.edu/~tylers/notes/hci/Rittel.pdf
the other paper is found at
http://www.dubberly.com/articles/why-horst-wj-rittel-matters.html
Jack
On Sun, Dec 21, 2008 at 6:15 AM, Paul Culmsee
<paul.culmsee@...> wrote:

The secret is out! :-)
About a year ago now, I wrote a 8 part series on my blog about project
failure in Microsoft's collaborative platform. I also drew a lot from wicked
problem theory and the perils of waterfall. Some people my find parts 1, 2
and 8 of interest perhaps. Jeff – you cracked a mention there J
http://www.cleverworkarounds.com/2008/04/11/why-do-sharepoint-projects-fail-part-1
I'll also be presenting a session at a SharePoint Best Practices conference
in San Diego on the topic of "How to prevent SharePoint as a wicked
problem". It is at this conference where I will be introducing the value of
IBIS and Issue Mapping for the first time. It's been profoundly successful
for me and had a big impact in my clients too.
Regards
Paul
<snip>

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