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Well first the ONLY way to track internationally is when an item is shipped via
Global Express Mail and Global Priority and with high ticket items I require the winner to use these methods exclusively...NO EXCEPTIONS!!
I explain to them that due to the limitations in the USPS tracking systems this is the
only way they can protect themselves from their package being lost in transit!!
The FREE Online Translation software I use is most helpful in helping me get the message
to the overseas winner, in THEIR language!! If you've not checked it out there is a link
to the software in the "Links" section of the group's Yahoo home page!!
Here it is again too! > FREE Online Translation
Software <
I've had 1 transaction where the buyer balked at paying the few extra $$ to protect their
purchase. I generally only offer Global Priority mail or Global Express Mail for item that
are over $50.
Another thing a seller can do is Insure the package yourself, that way if the international winner makes a claim to PayPal that the item was never received you can send them a copy of the insurance form as proof of shipment.
Another and by far the simplest method to ensure the transaction is protected, print the
shipping label through the PayPal shipping link, that way the shipping/postage label is logged at the PayPal server and if a claim is made they have a record that the item in fact
was shipped because they have the record and shipping label number.
Lastly, I'd like to
say, most (99.99%) of eBay winners are honest folks who only want the item they are bidding on and if it is described accurately, packaged securely and shipped in a timely manner no problems ever arise, but for that 1/10 of 1% that might be looking to
swindle, you can protect yourself with any or a combination of the methods above.
After all, excluding 80% of your potential market simply because somebody MIGHT try and scam you makes about as much sense as not driving a car because you might get into an accident!!
Much Success Everybody and Good Luck!!
Stephen A. Banks
Group Moderator
leMineralMakeup.com" <tabgroup@...> wrote:
See that's what I'm concerned about as well.
I mean my current company I own, well I do ship to Canada, Puerto Rico, Virgin Islands and Mexico and the order amounts are so small that if they claimed they didn't get it then i'd just ship another but still for bigger dollar items how does everyone confirm delivery?
Tara
On 2/10/07, m35603 <m35603@yahoo.com > wrote:--- In EbayTradingAssistantsConsignments- , "Maria101@yahoogroups. com
Risener" <mariaelisa64@...> wrote: I am originally from "overseas" myself, but am very hesitant when it
> Additionally, payment can be tricky. Myself, I have chosen to accept
nothing
> but PayPal payments on international orders. Haven't had a bit of
trouble. I
> ship at least two to three items per week overseas.
comes to selling to people overseas, and Canada for that matter. The
reason is, what if the buyer pays through PayPal and then claims he
did not receive the item? Delivery confirmation is not available on
shipments to other countries, so how would I be able to prove that the
item was delivered? If a buyer knows that I as a seller cannot prove
that the item was delivered, it would be an easy thing for him to
claim he didn't receive it even though he did and then get his money back.
Angie
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