Hi Mike,



We'd run isinteg etc. Just this morning we got the users to log on via OWA -
they don't normally use it and we had to 'explain' how to use it - and they
have managed to delete them through that means.



Thanks to everyone for their help in this matter



Gary Heyworth

Technical Consultant

Dacoll Ltd.

T: 01506 815064

F: 01506 656012

M: 07870 198529

e: g.heyworth@...





________________________________

From: Exchange2000@yahoogroups.com [mailto:Exchange2000@yahoogroups.com] On
Behalf Of Mike Lagase
Sent: 20 November 2008 10:53 Gary Time
To: Exchange2000@yahoogroups.com
Subject: RE: [Exchange2000] Corrupt Emails



Can you define "usual 'fixes'" in greater detail as isinteg should help
with things like this.

In some scenarios, logging in through OWA to delete those emails work
where a MAPI client does not.

From: Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
[mailto:Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
]
On Behalf Of Darcy Jayne
Sent: Tuesday, November 18, 2008 12:11 PM
To: Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
Subject: RE: [Exchange2000] Corrupt Emails

Here's something that worked for me when I had a run of similar problems
on an E2003 server: have the user try to move the messages to a .pst
file. If that works, it will get the messages out of the database.

Darcy

"for you see she is but a woman and many unsound and dayngerous
Principles are held by her."
http://dayngerous.spaces.live.com <http://dayngerous.spaces.live.com>
http://www.flickr.com/photos/dayngerous/
<http://www.flickr.com/photos/dayngerous/>

________________________________________
From: Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com> [Exchange2000@yahoogroups.com
<mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com> ] On Behalf Of Heyworth, Gary
[g.heyworth@... <mailto:g.heyworth%40dacoll.co.uk>
<mailto:g.heyworth%40dacoll.co.uk> ]
Sent: Tuesday, November 18, 2008 8:18 AM
To: Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com>

Subject: RE: [Exchange2000] Corrupt Emails

Thanks for the quick reply James.

Shift+Delete doesn't work, I'd tried that already! I downloaded mfcmapi
and
tried that, and got the following error, and the emails are still there.

Warning:
Code: MAPI_W_PARTIAL_COMPLETION == 0x00040680
Function ((LPMAPIFOLDER) m_lpContainer)->DeleteMessages( lpEIDs,
lpProgress ?
(ULONG_PTR)m_hWnd : NULL, lpProgress, ulFlag)
File f:\df7830\extest\src\mfcmapi\folderdlg.cpp
Line 702

Any ideas?

Regards

Gary Heyworth

Technical Consultant

Dacoll Ltd.

T: 01506 815064

F: 01506 656012

M: 07870 198529

e: g.heyworth@... <mailto:g.heyworth%40dacoll.co.uk>
<mailto:g.heyworth%40dacoll.co.uk>

________________________________

From: Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com>
[mailto:Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com> ] On
Behalf Of James Chong
Sent: 18 November 2008 2:22 Gary Time
To: Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com>

Subject: Re: [Exchange2000] Corrupt Emails

Did you shift + delete sometimes it works. If not you may have to try
using
mfcmapi.

James

----- Original Message -----
From: Heyworth, Gary
To: Exchange2000@yahoogroups.com <mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com>
<mailto:Exchange2000%40yahoogroups.com>
Sent: Tuesday, November 18, 2008 9:13 AM
Subject: [Exchange2000] Corrupt Emails

Hi Folks,

We have a customer who managed to corrupt their Exchange 2K3 databases
due to
a dirty shutdown. We've got the databases back for them now, but some
users
have email(s) in their Inbox that are unreadable, and cannot be deleted,
marked as read etc. We've ran all the usual 'fixes' but these emails
refuse
to go away. I presume this mail was either in the process of being
delivered,
or open at the time the server went down and are thus corrupt, any ideas
of
how we can clear them out of the database?

Thanks all

Gary Heyworth

Technical Consultant

Dacoll Ltd.

T: 01506 815064

F: 01506 656012

M: 07870 198529

e: g.heyworth@... <mailto:g.heyworth%40dacoll.co.uk>
<mailto:g.heyworth%40dacoll.co.uk>
<mailto:g.heyworth%40dacoll.co.uk>

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The contents of this e-mail are confidential and may be privileged by law and
are intended solely for the use of the person to whom they are addressed. If you
are not the intended recipient of this message please notify the sender
immediately, disclosure of its content to any other person is prohibited and may
be unlawful. Please note that any views expressed in this e-mail may be those of
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Copyright in this e-mail and attachment(s) belongs to The Dacoll Group, Dacoll
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