Hi,

I get this error message:

Error=BadAuthentication
Info=InvalidSecondFactor

In google/youtube I read that to grant access to the account to external
application a specific password need to be generated.
I also tried this but it didn't work either.

Thanks
Andrea
Am 10.04.2012 um 12:31 schrieb Ilja A. Iwas:

> Hi Andrea,
>
> What does the error message say?
>
> Regards,
> Ilja
>
> On 08.04.2012, at 12:14, tenente_us wrote:
>
>> Hi,
>>
>> I'm using GS with youtube since some time with a very old youtube account and
everything works good. Today I decided to create a new YT account to post video
for ebay listing only and now I cannot connect to it from GS. It should a
problem with the authentication. Does somebody as an idea?
>>
>> Thanks
>> Andrea
>>
>>
>
> Ilja A. Iwas
> ilja@...
> http://www.iwascoding.com
>
> iwascoding GmbH
> Weserstr 18, 10247 Berlin
> HRB 97269 B Amtsgericht Berlin-Charlottenburg
> Geschäftsführer: Paul Hecker, Ilja Iwas
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>

--> Hi Andrea,

I found this feedback from another user, maybe it helps you too:

"Seller should create an Username when connected in Youtube with the Google
mail and password.
..You need to add add an username in your YT Website settings. After, you
should use the Username + password to connect to youtube."

Regards, Kristian


--- In GarageSale_Users@yahoogroups.com, Andrea Carlevaro <andrea.carlevaro@...>
wrote:
>
> Hi,
>
> I get this error message:
>
> Error=BadAuthentication
> Info=InvalidSecondFactor
>
> In google/youtube I read that to grant access to the account to external
application a specific password need to be generated.
> I also tried this but it didn't work either.
>
> Thanks
> Andrea
> Am 10.04.2012 um 12:31 schrieb Ilja A. Iwas:
>
> > Hi Andrea,
> >
> > What does the error message say?
> >
> > Regards,
> > Ilja
> >
> > On 08.04.2012, at 12:14, tenente_us wrote:
> >
> >> Hi,
> >>
> >> I'm using GS with youtube since some time with a very old youtube account
and everything works good. Today I decided to create a new YT account to post
video for ebay listing only and now I cannot connect to it from GS. It should a
problem with the authentication. Does somebody as an idea?
> >>
> >> Thanks
> >> Andrea
> >>
> >>
> >
> > Ilja A. Iwas
> > ilja@...
> > http://www.iwascoding.com
> >
> > iwascoding GmbH
> > Weserstr 18, 10247 Berlin
> > HRB 97269 B Amtsgericht Berlin-Charlottenburg
> > Geschäftsführer: Paul Hecker, Ilja Iwas
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
>

Hi Kristian,

I've checked every single one of the settings and don't see anything I could
possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?

As mentioned, I've already uploaded one auction through eBay and had no problems
at all. There were no 'Cross-Border' messages when I did this. I checked all of
the options available to me and there was nothing mentioned in there whatsoever.

I'm still waiting to hear back from eBay's third-party customer service and will
let you know what I learn. For now, I can't upload any of my auctions, which is
a real bummer. I don't want to remove international buyers from my listings as
this limits the exposure and sales my items receive.

If anyone can help, I'd really appreciate it!


--- In GarageSale_Users@yahoogroups.com, "laupepaule" <ListingDesigns@...>
wrote:
>
> --> Hi trinketson,
>
> I don't know whether the International Visibility option is available on the
eBay Australia site.
> If you don't find that enhancement in GarageSale it's probably not available
there.
>
> Check your international shipping settings instead or start one auction
through the eBay website directly to learn more about the "cross border" issue.
>
> Regards, Kristian
>
>
> --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@> wrote:
> >
> >
> >
> > Hi Kristian,
> >
> > Thanks very much for your reply.
> >
> > I have already contacted eBay and am awaiting a response.
> >
> > As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> >
> > I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> >
> > I have listed one item via the eBay server without any issues at all so
cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> >
> > In the meantime, if you could help me with finding the "International
Visibility" option in GarageSale, I will see if I can find a solution from my
end.
> >
> > Many thanks!
> >
> > --- In GarageSale_Users@yahoogroups.com, "laupepaule" <ListingDesigns@>
wrote:
> > >
> > > --> Hi trinketson,
> > >
> > > Please note that this error/warning is returned and generated by the eBay
server (not by GaragSale).
> > > I guess you get this "cross border trade" error because you make use of
the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> > > If so it might help to disable this enhancement OR try to list one auction
through the
> > > eBay website and enable the "International Visibility" option there. eBay
then probably shows you a correct link/address.
> > >
> > > Regards, Kristian
> > >
> > >
> > > --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@>
wrote:
> > > >
> > > > I keep getting the following error message when trying to verify my
auctions before listing:
> > > >
> > > > "You must accept the terms and conditions for cross-border trading
before you can list this item that would require international shipping.  If you
prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> > > >
> > > > I have ALREADY visted the above site and clicked "AGREE" on the User
Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> > > >
> > > > Why am I still not receiving the error message in GarageSale?? I need to
list my auctions, but they will not pass verification so I am unable to.
> > > >
> > > > PLEASE HELP!!
> > > >
> > >
> >
>

Can anyone help me with this?


--- In GarageSale_Users@yahoogroups.com, "trinketson@..." <trinketson@...>
wrote:
>
> I have items marked refunded in GS Inspector, but they remain in 'Ready To
Ship' folder.
>
> Also, transactions which were cancelled in eBay are still showing as "Waiting
for payment" in GS
>
> These items should not be in these folders at all. How do I rectify this?
>

International site visibility is being eliminated by eBay in conjunction
with the new duplicate listing policy from what I have been told by my
account manager. I have been getting the same message for a while on
eBay.com as well when listing with GS.

On 4/11/12 11:22 AM, trinketson@... wrote:
> Hi Kristian,
>
> I've checked every single one of the settings and don't see anything I could
possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?
>
> As mentioned, I've already uploaded one auction through eBay and had no
problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
>
> I'm still waiting to hear back from eBay's third-party customer service and
will let you know what I learn. For now, I can't upload any of my auctions,
which is a real bummer. I don't want to remove international buyers from my
listings as this limits the exposure and sales my items receive.
>
> If anyone can help, I'd really appreciate it!
>
>
> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@...> 
wrote:
>> -->  Hi trinketson,
>>
>> I don't know whether the International Visibility option is available on the
eBay Australia site.
>> If you don't find that enhancement in GarageSale it's probably not available
there.
>>
>> Check your international shipping settings instead or start one auction
through the eBay website directly to learn more about the "cross border" issue.
>>
>> Regards, Kristian
>>
>>
>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  wrote:
>>>
>>>
>>> Hi Kristian,
>>>
>>> Thanks very much for your reply.
>>>
>>> I have already contacted eBay and am awaiting a response.
>>>
>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
>>>
>>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
>>>
>>> I have listed one item via the eBay server without any issues at all so
cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
>>>
>>> In the meantime, if you could help me with finding the "International
Visibility" option in GarageSale, I will see if I can find a solution from my
end.
>>>
>>> Many thanks!
>>>
>>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@> 
wrote:
>>>> -->  Hi trinketson,
>>>>
>>>> Please note that this error/warning is returned and generated by the eBay
server (not by GaragSale).
>>>> I guess you get this "cross border trade" error because you make use of the
"International Visibility" enhancement in the Inspector>Options>Enhancements.
>>>> If so it might help to disable this enhancement OR try to list one auction
through the
>>>> eBay website and enable the "International Visibility" option there. eBay
then probably shows you a correct link/address.
>>>>
>>>> Regards, Kristian
>>>>
>>>>
>>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  wrote:
>>>>> I keep getting the following error message when trying to verify my
auctions before listing:
>>>>>
>>>>> "You must accept the terms and conditions for cross-border trading before
you can list this item that would require international shipping.  If you prefer
not to accept this agreement, you will need to list only where you registered
and choose local shipping options in this tool before resubmitting your listing.
Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
>>>>>
>>>>> I have ALREADY visted the above site and clicked "AGREE" on the User
Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
>>>>>
>>>>> Why am I still not receiving the error message in GarageSale?? I need to
list my auctions, but they will not pass verification so I am unable to.
>>>>>
>>>>> PLEASE HELP!!
>>>>>
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>

Did the "Repair permissions command help" ?

Regards,
Ilja

On 10.04.2012, at 15:24, steve woron wrote:

>
> Yes I see a whopping 4,200 images!
>
> From: Ilja A. Iwas <ilja@...>
> To: GarageSale_Users@yahoogroups.com
> Sent: Tuesday, April 10, 2012 6:17 AM
> Subject: Re: [GarageSale_Users] Images gone??
>
> Hi Steven,
>
> Sounds like GarageSale cannot find or access the images used in your templates
anymore?
>
> Maybe it's just an issue with your access permissions. Did you try running the
"Repair Permissions" command in the Disk Utility?
>
> If you go to you Library folder (in the Finder, choose "Go" > "Go To Folder"
and enter "~/Library". Click your way through to Application
Support/GarageSale/Auction Images. Do you see any files there?
>
> Regards,
> Ilja
>
>
> On 06.04.2012, at 22:34, Steven wrote:
>
> > I opened GS the other day only to find a picture missing error window.
Almost every one of my 1000+ auction pics are gone? What happened?
> >
> >
>
> Ilja A. Iwas
> ilja@...
> http://www.iwascoding.com
>
> iwascoding GmbH
> Weserstr 18, 10247 Berlin
> HRB 97269 B Amtsgericht Berlin-Charlottenburg
> Geschäftsführer: Paul Hecker, Ilja Iwas
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>
>
>
>
>

Ilja A. Iwas
ilja@...
http://www.iwascoding.com

iwascoding GmbH
Weserstr 18, 10247 Berlin
HRB 97269 B Amtsgericht Berlin-Charlottenburg
Geschäftsführer: Paul Hecker, Ilja Iwas

Hi Tom,

Are you are getting the same "Error 21919034" message as I am in GarageSale
after already clicking on "Agree" on eBay's Cross-Border trading agreement, and
even after eBay has sent you a message confirming you have already agreed? Does
that mean you also cannot start any listings from GarageSale?

I am at my wits ends.

GarageSale have told me that this is an error from eBay. I've spoken to eBay
Customer service. They couldn't help me and told me the only way I could get
help was to email certifiedprovider@... as this was a third party issue.
Three days later, after me having to send 2 emails to them I finally got a reply
telling me that this is not a Certified Provider issue, but a Trust & Safety
issue so they have emailed Trust & Safety and are waiting for a response.

Unbelievable.

I've also put up a question in eBay's Answer Centre forum, but apart from
someone suggesting I clear my cache (which I did but it didn't help), no one has
been able to help me.

I have almost 70 listings already prepared in GarageSale and I cannot list them.

I feel helpless.

Anyone else had this problem?


--- In GarageSale_Users@yahoogroups.com, Tom Oathoudt <toathoudt@...> wrote:
>
> International site visibility is being eliminated by eBay in conjunction
> with the new duplicate listing policy from what I have been told by my
> account manager. I have been getting the same message for a while on
> eBay.com as well when listing with GS.
>
> On 4/11/12 11:22 AM, trinketson@... wrote:
> > Hi Kristian,
> >
> > I've checked every single one of the settings and don't see anything I could
possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?
> >
> > As mentioned, I've already uploaded one auction through eBay and had no
problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
> >
> > I'm still waiting to hear back from eBay's third-party customer service and
will let you know what I learn. For now, I can't upload any of my auctions,
which is a real bummer. I don't want to remove international buyers from my
listings as this limits the exposure and sales my items receive.
> >
> > If anyone can help, I'd really appreciate it!
> >
> >
> > --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@> 
wrote:
> >> -->  Hi trinketson,
> >>
> >> I don't know whether the International Visibility option is available on
the eBay Australia site.
> >> If you don't find that enhancement in GarageSale it's probably not
available there.
> >>
> >> Check your international shipping settings instead or start one auction
through the eBay website directly to learn more about the "cross border" issue.
> >>
> >> Regards, Kristian
> >>
> >>
> >> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  wrote:
> >>>
> >>>
> >>> Hi Kristian,
> >>>
> >>> Thanks very much for your reply.
> >>>
> >>> I have already contacted eBay and am awaiting a response.
> >>>
> >>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> >>>
> >>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> >>>
> >>> I have listed one item via the eBay server without any issues at all so
cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> >>>
> >>> In the meantime, if you could help me with finding the "International
Visibility" option in GarageSale, I will see if I can find a solution from my
end.
> >>>
> >>> Many thanks!
> >>>
> >>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@> 
wrote:
> >>>> -->  Hi trinketson,
> >>>>
> >>>> Please note that this error/warning is returned and generated by the eBay
server (not by GaragSale).
> >>>> I guess you get this "cross border trade" error because you make use of
the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> >>>> If so it might help to disable this enhancement OR try to list one
auction through the
> >>>> eBay website and enable the "International Visibility" option there. eBay
then probably shows you a correct link/address.
> >>>>
> >>>> Regards, Kristian
> >>>>
> >>>>
> >>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@> 
wrote:
> >>>>> I keep getting the following error message when trying to verify my
auctions before listing:
> >>>>>
> >>>>> "You must accept the terms and conditions for cross-border trading
before you can list this item that would require international shipping.  If you
prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> >>>>>
> >>>>> I have ALREADY visted the above site and clicked "AGREE" on the User
Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> >>>>>
> >>>>> Why am I still not receiving the error message in GarageSale?? I need to
list my auctions, but they will not pass verification so I am unable to.
> >>>>>
> >>>>> PLEASE HELP!!
> >>>>>
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
>

I do not recall the exact error message. I do get one in GS for every
listing that says I am not autorized to use CBT, but I just click
"Ignore" and it moves on and applies the CBT setting fine.



On 4/13/12 1:51 PM, trinketson@... wrote:
>
>
>
>
> Hi Tom,
>
> Are you are getting the same "Error 21919034" message as I am in GarageSale
after already clicking on "Agree" on eBay's Cross-Border trading agreement, and
even after eBay has sent you a message confirming you have already agreed? Does
that mean you also cannot start any listings from GarageSale?
>
> I am at my wits ends.
>
> GarageSale have told me that this is an error from eBay. I've spoken to eBay
Customer service. They couldn't help me and told me the only way I could get
help was to email certifiedprovider@... as this was a third party issue.
Three days later, after me having to send 2 emails to them I finally got a reply
telling me that this is not a Certified Provider issue, but a Trust&  Safety
issue so they have emailed Trust&  Safety and are waiting for a response.
>
> Unbelievable.
>
> I've also put up a question in eBay's Answer Centre forum, but apart from
someone suggesting I clear my cache (which I did but it didn't help), no one has
been able to help me.
>
> I have almost 70 listings already prepared in GarageSale and I cannot list
them.
>
> I feel helpless.
>
> Anyone else had this problem?
>
>
> --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt<toathoudt@...>  wrote:
>> International site visibility is being eliminated by eBay in conjunction
>> with the new duplicate listing policy from what I have been told by my
>> account manager. I have been getting the same message for a while on
>> eBay.com as well when listing with GS.
>>
>> On 4/11/12 11:22 AM, trinketson@... wrote:
>>> Hi Kristian,
>>>
>>> I've checked every single one of the settings and don't see anything I could
possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?
>>>
>>> As mentioned, I've already uploaded one auction through eBay and had no
problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
>>>
>>> I'm still waiting to hear back from eBay's third-party customer service and
will let you know what I learn. For now, I can't upload any of my auctions,
which is a real bummer. I don't want to remove international buyers from my
listings as this limits the exposure and sales my items receive.
>>>
>>> If anyone can help, I'd really appreciate it!
>>>
>>>
>>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@>  
wrote:
>>>> -->   Hi trinketson,
>>>>
>>>> I don't know whether the International Visibility option is available on
the eBay Australia site.
>>>> If you don't find that enhancement in GarageSale it's probably not
available there.
>>>>
>>>> Check your international shipping settings instead or start one auction
through the eBay website directly to learn more about the "cross border" issue.
>>>>
>>>> Regards, Kristian
>>>>
>>>>
>>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  
wrote:
>>>>>
>>>>> Hi Kristian,
>>>>>
>>>>> Thanks very much for your reply.
>>>>>
>>>>> I have already contacted eBay and am awaiting a response.
>>>>>
>>>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
>>>>>
>>>>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
>>>>>
>>>>> I have listed one item via the eBay server without any issues at all so
cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
>>>>>
>>>>> In the meantime, if you could help me with finding the "International
Visibility" option in GarageSale, I will see if I can find a solution from my
end.
>>>>>
>>>>> Many thanks!
>>>>>
>>>>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@>  
wrote:
>>>>>> -->   Hi trinketson,
>>>>>>
>>>>>> Please note that this error/warning is returned and generated by the eBay
server (not by GaragSale).
>>>>>> I guess you get this "cross border trade" error because you make use of
the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
>>>>>> If so it might help to disable this enhancement OR try to list one
auction through the
>>>>>> eBay website and enable the "International Visibility" option there. eBay
then probably shows you a correct link/address.
>>>>>>
>>>>>> Regards, Kristian
>>>>>>
>>>>>>
>>>>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  
wrote:
>>>>>>> I keep getting the following error message when trying to verify my
auctions before listing:
>>>>>>>
>>>>>>> "You must accept the terms and conditions for cross-border trading
before you can list this item that would require international shipping.  If you
prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
>>>>>>>
>>>>>>> I have ALREADY visted the above site and clicked "AGREE" on the User
Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
>>>>>>>
>>>>>>> Why am I still not receiving the error message in GarageSale?? I need to
list my auctions, but they will not pass verification so I am unable to.
>>>>>>>
>>>>>>> PLEASE HELP!!
>>>>>>>
>>>
>>>
>>> ------------------------------------
>>>
>>> Yahoo! Groups Links
>>>
>>>
>>>
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>

It must be a different error message. I don't get the option of "Ignore", I only
get a message telling me that "The current operation has been cancelled".

I cannot list at all.

--- In GarageSale_Users@yahoogroups.com, Tom Oathoudt <toathoudt@...> wrote:
>
> I do not recall the exact error message. I do get one in GS for every
> listing that says I am not autorized to use CBT, but I just click
> "Ignore" and it moves on and applies the CBT setting fine.
>
>
>
> On 4/13/12 1:51 PM, trinketson@... wrote:
> >
> >
> >
> >
> > Hi Tom,
> >
> > Are you are getting the same "Error 21919034" message as I am in GarageSale
after already clicking on "Agree" on eBay's Cross-Border trading agreement, and
even after eBay has sent you a message confirming you have already agreed? Does
that mean you also cannot start any listings from GarageSale?
> >
> > I am at my wits ends.
> >
> > GarageSale have told me that this is an error from eBay. I've spoken to eBay
Customer service. They couldn't help me and told me the only way I could get
help was to email certifiedprovider@... as this was a third party issue. Three
days later, after me having to send 2 emails to them I finally got a reply
telling me that this is not a Certified Provider issue, but a Trust&  Safety
issue so they have emailed Trust&  Safety and are waiting for a response.
> >
> > Unbelievable.
> >
> > I've also put up a question in eBay's Answer Centre forum, but apart from
someone suggesting I clear my cache (which I did but it didn't help), no one has
been able to help me.
> >
> > I have almost 70 listings already prepared in GarageSale and I cannot list
them.
> >
> > I feel helpless.
> >
> > Anyone else had this problem?
> >
> >
> > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt<toathoudt@>  wrote:
> >> International site visibility is being eliminated by eBay in conjunction
> >> with the new duplicate listing policy from what I have been told by my
> >> account manager. I have been getting the same message for a while on
> >> eBay.com as well when listing with GS.
> >>
> >> On 4/11/12 11:22 AM, trinketson@ wrote:
> >>> Hi Kristian,
> >>>
> >>> I've checked every single one of the settings and don't see anything I
could possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?
> >>>
> >>> As mentioned, I've already uploaded one auction through eBay and had no
problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
> >>>
> >>> I'm still waiting to hear back from eBay's third-party customer service
and will let you know what I learn. For now, I can't upload any of my auctions,
which is a real bummer. I don't want to remove international buyers from my
listings as this limits the exposure and sales my items receive.
> >>>
> >>> If anyone can help, I'd really appreciate it!
> >>>
> >>>
> >>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@>  
wrote:
> >>>> -->   Hi trinketson,
> >>>>
> >>>> I don't know whether the International Visibility option is available on
the eBay Australia site.
> >>>> If you don't find that enhancement in GarageSale it's probably not
available there.
> >>>>
> >>>> Check your international shipping settings instead or start one auction
through the eBay website directly to learn more about the "cross border" issue.
> >>>>
> >>>> Regards, Kristian
> >>>>
> >>>>
> >>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  
wrote:
> >>>>>
> >>>>> Hi Kristian,
> >>>>>
> >>>>> Thanks very much for your reply.
> >>>>>
> >>>>> I have already contacted eBay and am awaiting a response.
> >>>>>
> >>>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> >>>>>
> >>>>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> >>>>>
> >>>>> I have listed one item via the eBay server without any issues at all so
cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> >>>>>
> >>>>> In the meantime, if you could help me with finding the "International
Visibility" option in GarageSale, I will see if I can find a solution from my
end.
> >>>>>
> >>>>> Many thanks!
> >>>>>
> >>>>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@>  
wrote:
> >>>>>> -->   Hi trinketson,
> >>>>>>
> >>>>>> Please note that this error/warning is returned and generated by the
eBay server (not by GaragSale).
> >>>>>> I guess you get this "cross border trade" error because you make use of
the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> >>>>>> If so it might help to disable this enhancement OR try to list one
auction through the
> >>>>>> eBay website and enable the "International Visibility" option there.
eBay then probably shows you a correct link/address.
> >>>>>>
> >>>>>> Regards, Kristian
> >>>>>>
> >>>>>>
> >>>>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  
wrote:
> >>>>>>> I keep getting the following error message when trying to verify my
auctions before listing:
> >>>>>>>
> >>>>>>> "You must accept the terms and conditions for cross-border trading
before you can list this item that would require international shipping.  If you
prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> >>>>>>>
> >>>>>>> I have ALREADY visted the above site and clicked "AGREE" on the User
Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> >>>>>>>
> >>>>>>> Why am I still not receiving the error message in GarageSale?? I need
to list my auctions, but they will not pass verification so I am unable to.
> >>>>>>>
> >>>>>>> PLEASE HELP!!
> >>>>>>>
> >>>
> >>>
> >>> ------------------------------------
> >>>
> >>> Yahoo! Groups Links
> >>>
> >>>
> >>>
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
>

--> Hi trinketson,

did you already try to start an auction (using the same international shipping
options) through the eBay website directly? Maybe you get (another) message from
eBay if you do so. Just an idea.

Regards, Kristian



--- In GarageSale_Users@yahoogroups.com, "trinketson@..." <trinketson@...>
wrote:
>
> It must be a different error message. I don't get the option of "Ignore", I
only get a message telling me that "The current operation has been cancelled".
>
> I cannot list at all.
>
> --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt <toathoudt@> wrote:
> >
> > I do not recall the exact error message. I do get one in GS for every
> > listing that says I am not autorized to use CBT, but I just click
> > "Ignore" and it moves on and applies the CBT setting fine.
> >
> >
> >
> > On 4/13/12 1:51 PM, trinketson@ wrote:
> > >
> > >
> > >
> > >
> > > Hi Tom,
> > >
> > > Are you are getting the same "Error 21919034" message as I am in
GarageSale after already clicking on "Agree" on eBay's Cross-Border trading
agreement, and even after eBay has sent you a message confirming you have
already agreed? Does that mean you also cannot start any listings from
GarageSale?
> > >
> > > I am at my wits ends.
> > >
> > > GarageSale have told me that this is an error from eBay. I've spoken to
eBay Customer service. They couldn't help me and told me the only way I could
get help was to email certifiedprovider@ as this was a third party issue. Three
days later, after me having to send 2 emails to them I finally got a reply
telling me that this is not a Certified Provider issue, but a Trust&  Safety
issue so they have emailed Trust&  Safety and are waiting for a response.
> > >
> > > Unbelievable.
> > >
> > > I've also put up a question in eBay's Answer Centre forum, but apart from
someone suggesting I clear my cache (which I did but it didn't help), no one has
been able to help me.
> > >
> > > I have almost 70 listings already prepared in GarageSale and I cannot list
them.
> > >
> > > I feel helpless.
> > >
> > > Anyone else had this problem?
> > >
> > >
> > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt<toathoudt@>  wrote:
> > >> International site visibility is being eliminated by eBay in conjunction
> > >> with the new duplicate listing policy from what I have been told by my
> > >> account manager. I have been getting the same message for a while on
> > >> eBay.com as well when listing with GS.
> > >>
> > >> On 4/11/12 11:22 AM, trinketson@ wrote:
> > >>> Hi Kristian,
> > >>>
> > >>> I've checked every single one of the settings and don't see anything I
could possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?
> > >>>
> > >>> As mentioned, I've already uploaded one auction through eBay and had no
problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
> > >>>
> > >>> I'm still waiting to hear back from eBay's third-party customer service
and will let you know what I learn. For now, I can't upload any of my auctions,
which is a real bummer. I don't want to remove international buyers from my
listings as this limits the exposure and sales my items receive.
> > >>>
> > >>> If anyone can help, I'd really appreciate it!
> > >>>
> > >>>
> > >>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@>  
wrote:
> > >>>> -->   Hi trinketson,
> > >>>>
> > >>>> I don't know whether the International Visibility option is available
on the eBay Australia site.
> > >>>> If you don't find that enhancement in GarageSale it's probably not
available there.
> > >>>>
> > >>>> Check your international shipping settings instead or start one auction
through the eBay website directly to learn more about the "cross border" issue.
> > >>>>
> > >>>> Regards, Kristian
> > >>>>
> > >>>>
> > >>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  
wrote:
> > >>>>>
> > >>>>> Hi Kristian,
> > >>>>>
> > >>>>> Thanks very much for your reply.
> > >>>>>
> > >>>>> I have already contacted eBay and am awaiting a response.
> > >>>>>
> > >>>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> > >>>>>
> > >>>>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> > >>>>>
> > >>>>> I have listed one item via the eBay server without any issues at all
so cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> > >>>>>
> > >>>>> In the meantime, if you could help me with finding the "International
Visibility" option in GarageSale, I will see if I can find a solution from my
end.
> > >>>>>
> > >>>>> Many thanks!
> > >>>>>
> > >>>>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@>
wrote:
> > >>>>>> -->   Hi trinketson,
> > >>>>>>
> > >>>>>> Please note that this error/warning is returned and generated by the
eBay server (not by GaragSale).
> > >>>>>> I guess you get this "cross border trade" error because you make use
of the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> > >>>>>> If so it might help to disable this enhancement OR try to list one
auction through the
> > >>>>>> eBay website and enable the "International Visibility" option there.
eBay then probably shows you a correct link/address.
> > >>>>>>
> > >>>>>> Regards, Kristian
> > >>>>>>
> > >>>>>>
> > >>>>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  
wrote:
> > >>>>>>> I keep getting the following error message when trying to verify my
auctions before listing:
> > >>>>>>>
> > >>>>>>> "You must accept the terms and conditions for cross-border trading
before you can list this item that would require international shipping.  If you
prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> > >>>>>>>
> > >>>>>>> I have ALREADY visted the above site and clicked "AGREE" on the User
Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> > >>>>>>>
> > >>>>>>> Why am I still not receiving the error message in GarageSale?? I
need to list my auctions, but they will not pass verification so I am unable to.
> > >>>>>>>
> > >>>>>>> PLEASE HELP!!
> > >>>>>>>
> > >>>
> > >>>
> > >>> ------------------------------------
> > >>>
> > >>> Yahoo! Groups Links
> > >>>
> > >>>
> > >>>
> > >
> > >
> > >
> > > ------------------------------------
> > >
> > > Yahoo! Groups Links
> > >
> > >
> > >
> >
>

I had this problem too. You have to delete the auction. Find the finished
auction (in GS) and delete it.

Hi Kristian,

Yes, I have already listed one auction through eBay directly with same shipping
options, perhaps you missed it in my earlier post...

> > >>>>> I have listed one item via the eBay server without any issues at all
so cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> > >>>>>

I didn't receive any messages or errors from eBay, and I still cannot list
anything through GarageSale.

I'm very stuck! :(



--- In GarageSale_Users@yahoogroups.com, "laupepaule" <ListingDesigns@...>
wrote:
>
> --> Hi trinketson,
>
> did you already try to start an auction (using the same international shipping
options) through the eBay website directly? Maybe you get (another) message from
eBay if you do so. Just an idea.
>
> Regards, Kristian
>
>
>
> --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@> wrote:
> >
> > It must be a different error message. I don't get the option of "Ignore", I
only get a message telling me that "The current operation has been cancelled".
> >
> > I cannot list at all.
> >
> > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt <toathoudt@> wrote:
> > >
> > > I do not recall the exact error message. I do get one in GS for every
> > > listing that says I am not autorized to use CBT, but I just click
> > > "Ignore" and it moves on and applies the CBT setting fine.
> > >
> > >
> > >
> > > On 4/13/12 1:51 PM, trinketson@ wrote:
> > > >
> > > >
> > > >
> > > >
> > > > Hi Tom,
> > > >
> > > > Are you are getting the same "Error 21919034" message as I am in
GarageSale after already clicking on "Agree" on eBay's Cross-Border trading
agreement, and even after eBay has sent you a message confirming you have
already agreed? Does that mean you also cannot start any listings from
GarageSale?
> > > >
> > > > I am at my wits ends.
> > > >
> > > > GarageSale have told me that this is an error from eBay. I've spoken to
eBay Customer service. They couldn't help me and told me the only way I could
get help was to email certifiedprovider@ as this was a third party issue. Three
days later, after me having to send 2 emails to them I finally got a reply
telling me that this is not a Certified Provider issue, but a Trust&  Safety
issue so they have emailed Trust&  Safety and are waiting for a response.
> > > >
> > > > Unbelievable.
> > > >
> > > > I've also put up a question in eBay's Answer Centre forum, but apart
from someone suggesting I clear my cache (which I did but it didn't help), no
one has been able to help me.
> > > >
> > > > I have almost 70 listings already prepared in GarageSale and I cannot
list them.
> > > >
> > > > I feel helpless.
> > > >
> > > > Anyone else had this problem?
> > > >
> > > >
> > > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt<toathoudt@> 
wrote:
> > > >> International site visibility is being eliminated by eBay in
conjunction
> > > >> with the new duplicate listing policy from what I have been told by my
> > > >> account manager. I have been getting the same message for a while on
> > > >> eBay.com as well when listing with GS.
> > > >>
> > > >> On 4/11/12 11:22 AM, trinketson@ wrote:
> > > >>> Hi Kristian,
> > > >>>
> > > >>> I've checked every single one of the settings and don't see anything I
could possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?
> > > >>>
> > > >>> As mentioned, I've already uploaded one auction through eBay and had
no problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
> > > >>>
> > > >>> I'm still waiting to hear back from eBay's third-party customer
service and will let you know what I learn. For now, I can't upload any of my
auctions, which is a real bummer. I don't want to remove international buyers
from my listings as this limits the exposure and sales my items receive.
> > > >>>
> > > >>> If anyone can help, I'd really appreciate it!
> > > >>>
> > > >>>
> > > >>> --- In GarageSale_Users@yahoogroups.com, "laupepaule"<ListingDesigns@>
wrote:
> > > >>>> -->   Hi trinketson,
> > > >>>>
> > > >>>> I don't know whether the International Visibility option is available
on the eBay Australia site.
> > > >>>> If you don't find that enhancement in GarageSale it's probably not
available there.
> > > >>>>
> > > >>>> Check your international shipping settings instead or start one
auction through the eBay website directly to learn more about the "cross border"
issue.
> > > >>>>
> > > >>>> Regards, Kristian
> > > >>>>
> > > >>>>
> > > >>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>  
wrote:
> > > >>>>>
> > > >>>>> Hi Kristian,
> > > >>>>>
> > > >>>>> Thanks very much for your reply.
> > > >>>>>
> > > >>>>> I have already contacted eBay and am awaiting a response.
> > > >>>>>
> > > >>>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> > > >>>>>
> > > >>>>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> > > >>>>>
> > > >>>>> I have listed one item via the eBay server without any issues at all
so cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> > > >>>>>
> > > >>>>> In the meantime, if you could help me with finding the
"International Visibility" option in GarageSale, I will see if I can find a
solution from my end.
> > > >>>>>
> > > >>>>> Many thanks!
> > > >>>>>
> > > >>>>> --- In GarageSale_Users@yahoogroups.com,
"laupepaule"<ListingDesigns@>   wrote:
> > > >>>>>> -->   Hi trinketson,
> > > >>>>>>
> > > >>>>>> Please note that this error/warning is returned and generated by
the eBay server (not by GaragSale).
> > > >>>>>> I guess you get this "cross border trade" error because you make
use of the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> > > >>>>>> If so it might help to disable this enhancement OR try to list one
auction through the
> > > >>>>>> eBay website and enable the "International Visibility" option
there. eBay then probably shows you a correct link/address.
> > > >>>>>>
> > > >>>>>> Regards, Kristian
> > > >>>>>>
> > > >>>>>>
> > > >>>>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>
wrote:
> > > >>>>>>> I keep getting the following error message when trying to verify
my auctions before listing:
> > > >>>>>>>
> > > >>>>>>> "You must accept the terms and conditions for cross-border trading
before you can list this item that would require international shipping.  If you
prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> > > >>>>>>>
> > > >>>>>>> I have ALREADY visted the above site and clicked "AGREE" on the
User Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> > > >>>>>>>
> > > >>>>>>> Why am I still not receiving the error message in GarageSale?? I
need to list my auctions, but they will not pass verification so I am unable to.
> > > >>>>>>>
> > > >>>>>>> PLEASE HELP!!
> > > >>>>>>>
> > > >>>
> > > >>>
> > > >>> ------------------------------------
> > > >>>
> > > >>> Yahoo! Groups Links
> > > >>>
> > > >>>
> > > >>>
> > > >
> > > >
> > > >
> > > > ------------------------------------
> > > >
> > > > Yahoo! Groups Links
> > > >
> > > >
> > > >
> > >
> >
>

Sadly, it seems that this is the only solution - to delete the auctions
entirely.

Unfortunately, this is not a good option for keeping business records as it will
affect the GS reports.

If GarageSale could repair this glitch in a future update it would make it a
much more reliable program to use for business.



--- In GarageSale_Users@yahoogroups.com, Kristian McManus <kristianm@...> wrote:
>
> I had this problem too. You have to delete the auction. Find the finished
auction (in GS) and delete it.
>

How do I revise an auction in GS that was started with Turbo Lister Pro without
paying more fees? I know I can import the Auction from my EBay and modify it but
it realists as a new listing. New to GarageSale. Any help would be great.

Hi Graham,

should be possible if you 'link' your auction with the corresponding auction
template. You first have to import the auction and let GarageSale convert is to
an auction template. Use the "import from my eBay" command (File menu) for that:
http://www.iwascoding.com/mediawiki/index.php/File_Menu#Import_from_My_eBay

Linking Auctions with Auction Templates:
http://www.iwascoding.com/mediawiki/index.php/File_Menu#Linking_Auctions_with_Au\
ction_Templates

Regards, Kristian



--- In GarageSale_Users@yahoogroups.com, "Graham Pfrunder" <grahampfrunder@...>
wrote:
>
> How do I revise an auction in GS that was started with Turbo Lister Pro
without paying more fees? I know I can import the Auction from my EBay and
modify it but it realists as a new listing. New to GarageSale. Any help would be
great.
>

UPDATE: SUCCESS - I HAVE FOUND THE PROBLEM & SOLUTION!

After many, many hours of sleuthing I have finally resolved this issue so
thought I should post it here in case anyone has this problem in the future.

The problem was that I have two eBay accounts. I had only accepted the eBay
Cross-border trade agreement for one of the accounts - the one I had prepared
the listings for. However, my other account was set as the default account in
GS/Preferences/Accounts/Information.

If anyone has this problem, be sure to either:
1) Accept the Cross-border trade agreement for all of your eBay accounts
OR
2) Set the account you want to list your items from as the default account in
GarageSale before you hit "Verify Auction Template" or "Start Auction" (just be
sure that you have already accepted the Cross-border trade agreement for the
account)

In retrospect, this all sounds very simple, but it's one of those things that
can be easily missed and no one can seem to figure out what the problem is,
which happened in my case.

Hope this will help save someone the misery I have been through!

Best regards + happy listing :)



--- In GarageSale_Users@yahoogroups.com, "trinketson@..." <trinketson@...>
wrote:
>
> Hi Kristian,
>
> Yes, I have already listed one auction through eBay directly with same
shipping options, perhaps you missed it in my earlier post...
>
> > > >>>>> I have listed one item via the eBay server without any issues at all
> so cannot understand why I am getting the error when I try to list through
> GarageSale. I will wait to see what email response I get from eBay.
> > > >>>>>
>
> I didn't receive any messages or errors from eBay, and I still cannot list
anything through GarageSale.
>
> I'm very stuck! :(
>
>
>
> --- In GarageSale_Users@yahoogroups.com, "laupepaule" <ListingDesigns@> wrote:
> >
> > --> Hi trinketson,
> >
> > did you already try to start an auction (using the same international
shipping options) through the eBay website directly? Maybe you get (another)
message from eBay if you do so. Just an idea.
> >
> > Regards, Kristian
> >
> >
> >
> > --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@> wrote:
> > >
> > > It must be a different error message. I don't get the option of "Ignore",
I only get a message telling me that "The current operation has been cancelled".
> > >
> > > I cannot list at all.
> > >
> > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt <toathoudt@> wrote:
> > > >
> > > > I do not recall the exact error message. I do get one in GS for every
> > > > listing that says I am not autorized to use CBT, but I just click
> > > > "Ignore" and it moves on and applies the CBT setting fine.
> > > >
> > > >
> > > >
> > > > On 4/13/12 1:51 PM, trinketson@ wrote:
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > Hi Tom,
> > > > >
> > > > > Are you are getting the same "Error 21919034" message as I am in
GarageSale after already clicking on "Agree" on eBay's Cross-Border trading
agreement, and even after eBay has sent you a message confirming you have
already agreed? Does that mean you also cannot start any listings from
GarageSale?
> > > > >
> > > > > I am at my wits ends.
> > > > >
> > > > > GarageSale have told me that this is an error from eBay. I've spoken
to eBay Customer service. They couldn't help me and told me the only way I could
get help was to email certifiedprovider@ as this was a third party issue. Three
days later, after me having to send 2 emails to them I finally got a reply
telling me that this is not a Certified Provider issue, but a Trust&  Safety
issue so they have emailed Trust&  Safety and are waiting for a response.
> > > > >
> > > > > Unbelievable.
> > > > >
> > > > > I've also put up a question in eBay's Answer Centre forum, but apart
from someone suggesting I clear my cache (which I did but it didn't help), no
one has been able to help me.
> > > > >
> > > > > I have almost 70 listings already prepared in GarageSale and I cannot
list them.
> > > > >
> > > > > I feel helpless.
> > > > >
> > > > > Anyone else had this problem?
> > > > >
> > > > >
> > > > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt<toathoudt@> 
wrote:
> > > > >> International site visibility is being eliminated by eBay in
conjunction
> > > > >> with the new duplicate listing policy from what I have been told by
my
> > > > >> account manager. I have been getting the same message for a while on
> > > > >> eBay.com as well when listing with GS.
> > > > >>
> > > > >> On 4/11/12 11:22 AM, trinketson@ wrote:
> > > > >>> Hi Kristian,
> > > > >>>
> > > > >>> I've checked every single one of the settings and don't see anything
I could possibly change, in eBay Australia or in GarageSale - unless you know of
something I might be missing?
> > > > >>>
> > > > >>> As mentioned, I've already uploaded one auction through eBay and had
no problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
> > > > >>>
> > > > >>> I'm still waiting to hear back from eBay's third-party customer
service and will let you know what I learn. For now, I can't upload any of my
auctions, which is a real bummer. I don't want to remove international buyers
from my listings as this limits the exposure and sales my items receive.
> > > > >>>
> > > > >>> If anyone can help, I'd really appreciate it!
> > > > >>>
> > > > >>>
> > > > >>> --- In GarageSale_Users@yahoogroups.com,
"laupepaule"<ListingDesigns@>   wrote:
> > > > >>>> -->   Hi trinketson,
> > > > >>>>
> > > > >>>> I don't know whether the International Visibility option is
available on the eBay Australia site.
> > > > >>>> If you don't find that enhancement in GarageSale it's probably not
available there.
> > > > >>>>
> > > > >>>> Check your international shipping settings instead or start one
auction through the eBay website directly to learn more about the "cross border"
issue.
> > > > >>>>
> > > > >>>> Regards, Kristian
> > > > >>>>
> > > > >>>>
> > > > >>>> --- In GarageSale_Users@yahoogroups.com, "trinketson@"<trinketson@>
wrote:
> > > > >>>>>
> > > > >>>>> Hi Kristian,
> > > > >>>>>
> > > > >>>>> Thanks very much for your reply.
> > > > >>>>>
> > > > >>>>> I have already contacted eBay and am awaiting a response.
> > > > >>>>>
> > > > >>>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> > > > >>>>>
> > > > >>>>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> > > > >>>>>
> > > > >>>>> I have listed one item via the eBay server without any issues at
all so cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> > > > >>>>>
> > > > >>>>> In the meantime, if you could help me with finding the
"International Visibility" option in GarageSale, I will see if I can find a
solution from my end.
> > > > >>>>>
> > > > >>>>> Many thanks!
> > > > >>>>>
> > > > >>>>> --- In GarageSale_Users@yahoogroups.com,
"laupepaule"<ListingDesigns@>   wrote:
> > > > >>>>>> -->   Hi trinketson,
> > > > >>>>>>
> > > > >>>>>> Please note that this error/warning is returned and generated by
the eBay server (not by GaragSale).
> > > > >>>>>> I guess you get this "cross border trade" error because you make
use of the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> > > > >>>>>> If so it might help to disable this enhancement OR try to list
one auction through the
> > > > >>>>>> eBay website and enable the "International Visibility" option
there. eBay then probably shows you a correct link/address.
> > > > >>>>>>
> > > > >>>>>> Regards, Kristian
> > > > >>>>>>
> > > > >>>>>>
> > > > >>>>>> --- In GarageSale_Users@yahoogroups.com,
"trinketson@"<trinketson@>   wrote:
> > > > >>>>>>> I keep getting the following error message when trying to verify
my auctions before listing:
> > > > >>>>>>>
> > > > >>>>>>> "You must accept the terms and conditions for cross-border
trading before you can list this item that would require international shipping.
If you prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> > > > >>>>>>>
> > > > >>>>>>> I have ALREADY visted the above site and clicked "AGREE" on the
User Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> > > > >>>>>>>
> > > > >>>>>>> Why am I still not receiving the error message in GarageSale?? I
need to list my auctions, but they will not pass verification so I am unable to.
> > > > >>>>>>>
> > > > >>>>>>> PLEASE HELP!!
> > > > >>>>>>>
> > > > >>>
> > > > >>>
> > > > >>> ------------------------------------
> > > > >>>
> > > > >>> Yahoo! Groups Links
> > > > >>>
> > > > >>>
> > > > >>>
> > > > >
> > > > >
> > > > >
> > > > > ------------------------------------
> > > > >
> > > > > Yahoo! Groups Links
> > > > >
> > > > >
> > > > >
> > > >
> > >
> >
>

I have a few questions about the "Reduce image size on import" option which is
located in GS Preferences/Advanced/Advanced Image Server Settings/

I have searched the GarageSale Wiki Manual and see that the only information
located there states:"Reduce image size on import helps you to keep your
GarageSale library small."

I have my GS preferences set to Maximum image size 800x600, using GS's free
picture service.

My questions are:

1) When the "Reduce image size on import" box is checked does this reduce the
picture quality of all images in my auctions - I have noticed that my pictures
look low resolution in my GS listings even though they are high resolution
photographs and look amazing in iPhoto

2) If I don't check the "Reduce image size on import" box, will my GS library
become so big that it will be a problem - ie. slow down my computer, or slow the
functioning of GarageSale, etc? I am asking this because I still keep all of my
high res images in iPhoto, so is there any point in reducing image size on
import to GS?

3) If I uncheck the "Reduce image size on import" box in my preferences, will
this improve the quality of my images? If so, will it be applied to listings
already created (but not uploaded to eBay yet) or will I have to delete all the
images in the listings and then re-import them back into the listings?

4) Could you please explain in more detail when the "Reduce image size on
import" box should be used and all of it's pros and cons?

Thank you kindly.

--> Hi there,

as far as I can tell "reduce on import" reduces newly imported images (not
already imported images) to 1024x768px.
Pro: Smaller image size (if you use large images), smaller GarageSale database =
less loading time.
Neither improves it the image quality nor should it worsen the quality
drastically.

Regards, Kristian



--- In GarageSale_Users@yahoogroups.com, "trinketson@..." <trinketson@...>
wrote:
>
> I have a few questions about the "Reduce image size on import" option which is
located in GS Preferences/Advanced/Advanced Image Server Settings/
>
> I have searched the GarageSale Wiki Manual and see that the only information
located there states:"Reduce image size on import helps you to keep your
GarageSale library small."
>
> I have my GS preferences set to Maximum image size 800x600, using GS's free
picture service.
>
> My questions are:
>
> 1) When the "Reduce image size on import" box is checked does this reduce the
picture quality of all images in my auctions - I have noticed that my pictures
look low resolution in my GS listings even though they are high resolution
photographs and look amazing in iPhoto
>
> 2) If I don't check the "Reduce image size on import" box, will my GS library
become so big that it will be a problem - ie. slow down my computer, or slow the
functioning of GarageSale, etc? I am asking this because I still keep all of my
high res images in iPhoto, so is there any point in reducing image size on
import to GS?
>
> 3) If I uncheck the "Reduce image size on import" box in my preferences, will
this improve the quality of my images? If so, will it be applied to listings
already created (but not uploaded to eBay yet) or will I have to delete all the
images in the listings and then re-import them back into the listings?
>
> 4) Could you please explain in more detail when the "Reduce image size on
import" box should be used and all of it's pros and cons?
>
> Thank you kindly.
>

Hi Robyn,

Most likely your template hierarchy got out of synch with your template
database. Here is how to fix it:

1. Quit GarageSale
2. Open the Terminal utility
3. Enter the following line and press Return:

defaults write com.iwascoding.garagesale importLostDataBaseItems YES

4. Start GarageSale, there should be folder called "Lost & Found" containing
your missing templates
5. Quit GarageSale
6. Enter the following line and press Return:

defaults write com.iwascoding.garagesale importLostDataBaseItems YES

Hope this helps,
Ilja


On 13.04.2012, at 03:42, Robyn Panico wrote:

> Please help - I have several hundred templates that I've been keeping until
ebay runs a free-listing promotion - today, I am able to view about 100 of them,
but the rest have disappeared.  If I search for the title of one of the missing
templates, it shows up in the search results, but when I click on the title,
where I would normally see the template with picture, description, etc., I can't
see anything - just an empty black square.  So they're there.... they're just
not there - I appreciate any ideas you can give me!  Thanks, rara
>
>

Ilja A. Iwas
ilja@...
http://www.iwascoding.com

iwascoding GmbH
Weserstr 18, 10247 Berlin
HRB 97269 B Amtsgericht Berlin-Charlottenburg
Geschäftsführer: Paul Hecker, Ilja Iwas

Thank you for posting this 'reminder'. You're absolutely right - I've had
similar things occur, and they can drive you batty! Often, when you're enmeshed
in a 'battle' with your computer (& everyone's busy defending themselves and
asserting that it's not THEIR issue) it's the simplest things that are often
overlooked. :-)

Glad you got this worked out.
Tony



--- In GarageSale_Users@yahoogroups.com, "trinketson@..." <trinketson@...>
wrote:
>
>
>
>
>
>
>
> UPDATE: SUCCESS - I HAVE FOUND THE PROBLEM & SOLUTION!
>
> After many, many hours of sleuthing I have finally resolved this issue so
thought I should post it here in case anyone has this problem in the future.
>
> The problem was that I have two eBay accounts. I had only accepted the eBay
Cross-border trade agreement for one of the accounts - the one I had prepared
the listings for. However, my other account was set as the default account in
GS/Preferences/Accounts/Information.
>
> If anyone has this problem, be sure to either:
> 1) Accept the Cross-border trade agreement for all of your eBay accounts
> OR
> 2) Set the account you want to list your items from as the default account in
GarageSale before you hit "Verify Auction Template" or "Start Auction" (just be
sure that you have already accepted the Cross-border trade agreement for the
account)
>
> In retrospect, this all sounds very simple, but it's one of those things that
can be easily missed and no one can seem to figure out what the problem is,
which happened in my case.
>
> Hope this will help save someone the misery I have been through!
>
> Best regards + happy listing :)
>
>
>
> --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@> wrote:
> >
> > Hi Kristian,
> >
> > Yes, I have already listed one auction through eBay directly with same
shipping options, perhaps you missed it in my earlier post...
> >
> > > > >>>>> I have listed one item via the eBay server without any issues at
all
> > so cannot understand why I am getting the error when I try to list through
> > GarageSale. I will wait to see what email response I get from eBay.
> > > > >>>>>
> >
> > I didn't receive any messages or errors from eBay, and I still cannot list
anything through GarageSale.
> >
> > I'm very stuck! :(
> >
> >
> >
> > --- In GarageSale_Users@yahoogroups.com, "laupepaule" <ListingDesigns@>
wrote:
> > >
> > > --> Hi trinketson,
> > >
> > > did you already try to start an auction (using the same international
shipping options) through the eBay website directly? Maybe you get (another)
message from eBay if you do so. Just an idea.
> > >
> > > Regards, Kristian
> > >
> > >
> > >
> > > --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@>
wrote:
> > > >
> > > > It must be a different error message. I don't get the option of
"Ignore", I only get a message telling me that "The current operation has been
cancelled".
> > > >
> > > > I cannot list at all.
> > > >
> > > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt <toathoudt@>
wrote:
> > > > >
> > > > > I do not recall the exact error message. I do get one in GS for every
> > > > > listing that says I am not autorized to use CBT, but I just click
> > > > > "Ignore" and it moves on and applies the CBT setting fine.
> > > > >
> > > > >
> > > > >
> > > > > On 4/13/12 1:51 PM, trinketson@ wrote:
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > Hi Tom,
> > > > > >
> > > > > > Are you are getting the same "Error 21919034" message as I am in
GarageSale after already clicking on "Agree" on eBay's Cross-Border trading
agreement, and even after eBay has sent you a message confirming you have
already agreed? Does that mean you also cannot start any listings from
GarageSale?
> > > > > >
> > > > > > I am at my wits ends.
> > > > > >
> > > > > > GarageSale have told me that this is an error from eBay. I've spoken
to eBay Customer service. They couldn't help me and told me the only way I could
get help was to email certifiedprovider@ as this was a third party issue. Three
days later, after me having to send 2 emails to them I finally got a reply
telling me that this is not a Certified Provider issue, but a Trust&  Safety
issue so they have emailed Trust&  Safety and are waiting for a response.
> > > > > >
> > > > > > Unbelievable.
> > > > > >
> > > > > > I've also put up a question in eBay's Answer Centre forum, but apart
from someone suggesting I clear my cache (which I did but it didn't help), no
one has been able to help me.
> > > > > >
> > > > > > I have almost 70 listings already prepared in GarageSale and I
cannot list them.
> > > > > >
> > > > > > I feel helpless.
> > > > > >
> > > > > > Anyone else had this problem?
> > > > > >
> > > > > >
> > > > > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt<toathoudt@> 
wrote:
> > > > > >> International site visibility is being eliminated by eBay in
conjunction
> > > > > >> with the new duplicate listing policy from what I have been told by
my
> > > > > >> account manager. I have been getting the same message for a while
on
> > > > > >> eBay.com as well when listing with GS.
> > > > > >>
> > > > > >> On 4/11/12 11:22 AM, trinketson@ wrote:
> > > > > >>> Hi Kristian,
> > > > > >>>
> > > > > >>> I've checked every single one of the settings and don't see
anything I could possibly change, in eBay Australia or in GarageSale - unless
you know of something I might be missing?
> > > > > >>>
> > > > > >>> As mentioned, I've already uploaded one auction through eBay and
had no problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
> > > > > >>>
> > > > > >>> I'm still waiting to hear back from eBay's third-party customer
service and will let you know what I learn. For now, I can't upload any of my
auctions, which is a real bummer. I don't want to remove international buyers
from my listings as this limits the exposure and sales my items receive.
> > > > > >>>
> > > > > >>> If anyone can help, I'd really appreciate it!
> > > > > >>>
> > > > > >>>
> > > > > >>> --- In GarageSale_Users@yahoogroups.com,
"laupepaule"<ListingDesigns@>   wrote:
> > > > > >>>> -->   Hi trinketson,
> > > > > >>>>
> > > > > >>>> I don't know whether the International Visibility option is
available on the eBay Australia site.
> > > > > >>>> If you don't find that enhancement in GarageSale it's probably
not available there.
> > > > > >>>>
> > > > > >>>> Check your international shipping settings instead or start one
auction through the eBay website directly to learn more about the "cross border"
issue.
> > > > > >>>>
> > > > > >>>> Regards, Kristian
> > > > > >>>>
> > > > > >>>>
> > > > > >>>> --- In GarageSale_Users@yahoogroups.com,
"trinketson@"<trinketson@>   wrote:
> > > > > >>>>>
> > > > > >>>>> Hi Kristian,
> > > > > >>>>>
> > > > > >>>>> Thanks very much for your reply.
> > > > > >>>>>
> > > > > >>>>> I have already contacted eBay and am awaiting a response.
> > > > > >>>>>
> > > > > >>>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> > > > > >>>>>
> > > > > >>>>> I have also been on the eBay Australia website and I cannot find
"International Visibility" anywhere in the settings. Can you direct me to where
I can find this? When I spoke to eBay Customer support on the telephone, they
did not know about what I was asking (but then, the person on the phone did not
seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> > > > > >>>>>
> > > > > >>>>> I have listed one item via the eBay server without any issues at
all so cannot understand why I am getting the error when I try to list through
GarageSale. I will wait to see what email response I get from eBay.
> > > > > >>>>>
> > > > > >>>>> In the meantime, if you could help me with finding the
"International Visibility" option in GarageSale, I will see if I can find a
solution from my end.
> > > > > >>>>>
> > > > > >>>>> Many thanks!
> > > > > >>>>>
> > > > > >>>>> --- In GarageSale_Users@yahoogroups.com,
"laupepaule"<ListingDesigns@>   wrote:
> > > > > >>>>>> -->   Hi trinketson,
> > > > > >>>>>>
> > > > > >>>>>> Please note that this error/warning is returned and generated
by the eBay server (not by GaragSale).
> > > > > >>>>>> I guess you get this "cross border trade" error because you
make use of the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> > > > > >>>>>> If so it might help to disable this enhancement OR try to list
one auction through the
> > > > > >>>>>> eBay website and enable the "International Visibility" option
there. eBay then probably shows you a correct link/address.
> > > > > >>>>>>
> > > > > >>>>>> Regards, Kristian
> > > > > >>>>>>
> > > > > >>>>>>
> > > > > >>>>>> --- In GarageSale_Users@yahoogroups.com,
"trinketson@"<trinketson@>   wrote:
> > > > > >>>>>>> I keep getting the following error message when trying to
verify my auctions before listing:
> > > > > >>>>>>>
> > > > > >>>>>>> "You must accept the terms and conditions for cross-border
trading before you can list this item that would require international shipping.
If you prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> > > > > >>>>>>>
> > > > > >>>>>>> I have ALREADY visted the above site and clicked "AGREE" on
the User Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> > > > > >>>>>>>
> > > > > >>>>>>> Why am I still not receiving the error message in GarageSale??
I need to list my auctions, but they will not pass verification so I am unable
to.
> > > > > >>>>>>>
> > > > > >>>>>>> PLEASE HELP!!
> > > > > >>>>>>>
> > > > > >>>
> > > > > >>>
> > > > > >>> ------------------------------------
> > > > > >>>
> > > > > >>> Yahoo! Groups Links
> > > > > >>>
> > > > > >>>
> > > > > >>>
> > > > > >
> > > > > >
> > > > > >
> > > > > > ------------------------------------
> > > > > >
> > > > > > Yahoo! Groups Links
> > > > > >
> > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>

Thanks, Tony, that's exactly right. There's nothing worse than having to be your
own "techie" when you've got so much else to do trying to run a business, or
just day to day life for that matter. These types of things can put everything
to an abrupt, time-consuming and financially consequential stop.

I hope this post will help at least one other person not have to go through the
week of pain of I've been through!

:)

--- In GarageSale_Users@yahoogroups.com, "habanohombre" <itonymuller@...> wrote:
>
>
> Thank you for posting this 'reminder'. You're absolutely right - I've had
similar things occur, and they can drive you batty! Often, when you're enmeshed
in a 'battle' with your computer (& everyone's busy defending themselves and
asserting that it's not THEIR issue) it's the simplest things that are often
overlooked. :-)
>
> Glad you got this worked out.
> Tony
>
>
>
> --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@> wrote:
> >
> >
> >
> >
> >
> >
> >
> > UPDATE: SUCCESS - I HAVE FOUND THE PROBLEM & SOLUTION!
> >
> > After many, many hours of sleuthing I have finally resolved this issue so
thought I should post it here in case anyone has this problem in the future.
> >
> > The problem was that I have two eBay accounts. I had only accepted the eBay
Cross-border trade agreement for one of the accounts - the one I had prepared
the listings for. However, my other account was set as the default account in
GS/Preferences/Accounts/Information.
> >
> > If anyone has this problem, be sure to either:
> > 1) Accept the Cross-border trade agreement for all of your eBay accounts
> > OR
> > 2) Set the account you want to list your items from as the default account
in GarageSale before you hit "Verify Auction Template" or "Start Auction" (just
be sure that you have already accepted the Cross-border trade agreement for the
account)
> >
> > In retrospect, this all sounds very simple, but it's one of those things
that can be easily missed and no one can seem to figure out what the problem is,
which happened in my case.
> >
> > Hope this will help save someone the misery I have been through!
> >
> > Best regards + happy listing :)
> >
> >
> >
> > --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@> wrote:
> > >
> > > Hi Kristian,
> > >
> > > Yes, I have already listed one auction through eBay directly with same
shipping options, perhaps you missed it in my earlier post...
> > >
> > > > > >>>>> I have listed one item via the eBay server without any issues at
all
> > > so cannot understand why I am getting the error when I try to list through
> > > GarageSale. I will wait to see what email response I get from eBay.
> > > > > >>>>>
> > >
> > > I didn't receive any messages or errors from eBay, and I still cannot list
anything through GarageSale.
> > >
> > > I'm very stuck! :(
> > >
> > >
> > >
> > > --- In GarageSale_Users@yahoogroups.com, "laupepaule" <ListingDesigns@>
wrote:
> > > >
> > > > --> Hi trinketson,
> > > >
> > > > did you already try to start an auction (using the same international
shipping options) through the eBay website directly? Maybe you get (another)
message from eBay if you do so. Just an idea.
> > > >
> > > > Regards, Kristian
> > > >
> > > >
> > > >
> > > > --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@>
wrote:
> > > > >
> > > > > It must be a different error message. I don't get the option of
"Ignore", I only get a message telling me that "The current operation has been
cancelled".
> > > > >
> > > > > I cannot list at all.
> > > > >
> > > > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt <toathoudt@>
wrote:
> > > > > >
> > > > > > I do not recall the exact error message. I do get one in GS for
every
> > > > > > listing that says I am not autorized to use CBT, but I just click
> > > > > > "Ignore" and it moves on and applies the CBT setting fine.
> > > > > >
> > > > > >
> > > > > >
> > > > > > On 4/13/12 1:51 PM, trinketson@ wrote:
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Hi Tom,
> > > > > > >
> > > > > > > Are you are getting the same "Error 21919034" message as I am in
GarageSale after already clicking on "Agree" on eBay's Cross-Border trading
agreement, and even after eBay has sent you a message confirming you have
already agreed? Does that mean you also cannot start any listings from
GarageSale?
> > > > > > >
> > > > > > > I am at my wits ends.
> > > > > > >
> > > > > > > GarageSale have told me that this is an error from eBay. I've
spoken to eBay Customer service. They couldn't help me and told me the only way
I could get help was to email certifiedprovider@ as this was a third party
issue. Three days later, after me having to send 2 emails to them I finally got
a reply telling me that this is not a Certified Provider issue, but a Trust& 
Safety issue so they have emailed Trust&  Safety and are waiting for a response.
> > > > > > >
> > > > > > > Unbelievable.
> > > > > > >
> > > > > > > I've also put up a question in eBay's Answer Centre forum, but
apart from someone suggesting I clear my cache (which I did but it didn't help),
no one has been able to help me.
> > > > > > >
> > > > > > > I have almost 70 listings already prepared in GarageSale and I
cannot list them.
> > > > > > >
> > > > > > > I feel helpless.
> > > > > > >
> > > > > > > Anyone else had this problem?
> > > > > > >
> > > > > > >
> > > > > > > --- In GarageSale_Users@yahoogroups.com, Tom Oathoudt<toathoudt@> 
wrote:
> > > > > > >> International site visibility is being eliminated by eBay in
conjunction
> > > > > > >> with the new duplicate listing policy from what I have been told
by my
> > > > > > >> account manager. I have been getting the same message for a while
on
> > > > > > >> eBay.com as well when listing with GS.
> > > > > > >>
> > > > > > >> On 4/11/12 11:22 AM, trinketson@ wrote:
> > > > > > >>> Hi Kristian,
> > > > > > >>>
> > > > > > >>> I've checked every single one of the settings and don't see
anything I could possibly change, in eBay Australia or in GarageSale - unless
you know of something I might be missing?
> > > > > > >>>
> > > > > > >>> As mentioned, I've already uploaded one auction through eBay and
had no problems at all. There were no 'Cross-Border' messages when I did this. I
checked all of the options available to me and there was nothing mentioned in
there whatsoever.
> > > > > > >>>
> > > > > > >>> I'm still waiting to hear back from eBay's third-party customer
service and will let you know what I learn. For now, I can't upload any of my
auctions, which is a real bummer. I don't want to remove international buyers
from my listings as this limits the exposure and sales my items receive.
> > > > > > >>>
> > > > > > >>> If anyone can help, I'd really appreciate it!
> > > > > > >>>
> > > > > > >>>
> > > > > > >>> --- In GarageSale_Users@yahoogroups.com,
"laupepaule"<ListingDesigns@>   wrote:
> > > > > > >>>> -->   Hi trinketson,
> > > > > > >>>>
> > > > > > >>>> I don't know whether the International Visibility option is
available on the eBay Australia site.
> > > > > > >>>> If you don't find that enhancement in GarageSale it's probably
not available there.
> > > > > > >>>>
> > > > > > >>>> Check your international shipping settings instead or start one
auction through the eBay website directly to learn more about the "cross border"
issue.
> > > > > > >>>>
> > > > > > >>>> Regards, Kristian
> > > > > > >>>>
> > > > > > >>>>
> > > > > > >>>> --- In GarageSale_Users@yahoogroups.com,
"trinketson@"<trinketson@>   wrote:
> > > > > > >>>>>
> > > > > > >>>>> Hi Kristian,
> > > > > > >>>>>
> > > > > > >>>>> Thanks very much for your reply.
> > > > > > >>>>>
> > > > > > >>>>> I have already contacted eBay and am awaiting a response.
> > > > > > >>>>>
> > > > > > >>>>> As for the "International Visibility" enhancement in the
Inspector>Options>Enhancements - I don't see that option available to me at all.
The only options in there are "Border, Border Title, Highlight, Featured,
Homepage Featured, Basic Upgrade Pack, Featured Gallery, Gallery Plus, and Value
Pack". Is there somewhere else I should be looking for "International
Visibility"?
> > > > > > >>>>>
> > > > > > >>>>> I have also been on the eBay Australia website and I cannot
find "International Visibility" anywhere in the settings. Can you direct me to
where I can find this? When I spoke to eBay Customer support on the telephone,
they did not know about what I was asking (but then, the person on the phone did
not seem to know much at all, which is why they directed me to email the eBay
department which deals with third-party tools).
> > > > > > >>>>>
> > > > > > >>>>> I have listed one item via the eBay server without any issues
at all so cannot understand why I am getting the error when I try to list
through GarageSale. I will wait to see what email response I get from eBay.
> > > > > > >>>>>
> > > > > > >>>>> In the meantime, if you could help me with finding the
"International Visibility" option in GarageSale, I will see if I can find a
solution from my end.
> > > > > > >>>>>
> > > > > > >>>>> Many thanks!
> > > > > > >>>>>
> > > > > > >>>>> --- In GarageSale_Users@yahoogroups.com,
"laupepaule"<ListingDesigns@>   wrote:
> > > > > > >>>>>> -->   Hi trinketson,
> > > > > > >>>>>>
> > > > > > >>>>>> Please note that this error/warning is returned and generated
by the eBay server (not by GaragSale).
> > > > > > >>>>>> I guess you get this "cross border trade" error because you
make use of the "International Visibility" enhancement in the
Inspector>Options>Enhancements.
> > > > > > >>>>>> If so it might help to disable this enhancement OR try to
list one auction through the
> > > > > > >>>>>> eBay website and enable the "International Visibility" option
there. eBay then probably shows you a correct link/address.
> > > > > > >>>>>>
> > > > > > >>>>>> Regards, Kristian
> > > > > > >>>>>>
> > > > > > >>>>>>
> > > > > > >>>>>> --- In GarageSale_Users@yahoogroups.com,
"trinketson@"<trinketson@>   wrote:
> > > > > > >>>>>>> I keep getting the following error message when trying to
verify my auctions before listing:
> > > > > > >>>>>>>
> > > > > > >>>>>>> "You must accept the terms and conditions for cross-border
trading before you can list this item that would require international shipping.
If you prefer not to accept this agreement, you will need to list only where you
registered and choose local shipping options in this tool before resubmitting
your listing.  Please visit
https://scgi.ebay.com.au/ws/eBayISAPI.dll?UserAgreement&agrid=7&aid=1&ru=http%3A\
%2F%2Fmy.ebay.com.au%2Fws%2FeBayISAPI.dll%3FMyEbay&fId=4 to accept these terms."
> > > > > > >>>>>>>
> > > > > > >>>>>>> I have ALREADY visted the above site and clicked "AGREE" on
the User Agreement. In fact, I've done it twice now, and both times I received a
confirmation email from eBay which said: "Thanks for accepting the Supplementary
User Agreement for Sellers. Click Review to reread it."
> > > > > > >>>>>>>
> > > > > > >>>>>>> Why am I still not receiving the error message in
GarageSale?? I need to list my auctions, but they will not pass verification so
I am unable to.
> > > > > > >>>>>>>
> > > > > > >>>>>>> PLEASE HELP!!
> > > > > > >>>>>>>
> > > > > > >>>
> > > > > > >>>
> > > > > > >>> ------------------------------------
> > > > > > >>>
> > > > > > >>> Yahoo! Groups Links
> > > > > > >>>
> > > > > > >>>
> > > > > > >>>
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > ------------------------------------
> > > > > > >
> > > > > > > Yahoo! Groups Links
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>

Thanks for your prompt reply, Kristian. However, it does not answer all of my
questions and I am now left scratching my head with even more questions.

As mentioned in my initial post, I have my GS preferences set to "MAXIMUM IMAGE
SIZE 800x600" - how is it possible then that "reduce on import" reduces images
to 1024x768px? This doesn't make any sense.

The picture quality is definitely reduced significantly when photos are imported
into listing template when "reduce image size on import" is set. This is
especially noticeable in close-up photographs.

Obviously, I don't want to bog down my computer and make it sluggish, or to slow
down GarageSale program - but if that won't happen when my GS preferences are
NOT set to "reduce file size on import", I'd much prefer to keep my photographs
high resolution.

Perhaps someone else knows more about this?

Sorry to be a pain, but I am trying to run a viable business with GarageSale and
I need to ensure that I am running it most efficiently with few foreseeable
problems in the future!

I need to keep ALL of my auction templates once sales are completed and there
will be hundreds, eventually thousands of them.


In addition to the new question above, here are the previous questions I still
need clarification on:

1) If I don't check the "Reduce image size on import" box, will my GS library
become so big that it will be a problem - ie. slow down my computer, or slow the
functioning of GarageSale, etc? I am asking this because I still keep all of my
high res images in iPhoto, so is there any point in reducing image size on
import to GS? What happens when the GS library becomes large?

(I'm using a MacBook Pro 2.66 GHz Intel Core 2 Duo Processor with 4GB memory)

2) Please explain in more detail when the "Reduce image size on import" box
should be used and all of it's pros and cons?


Thank you kindly :)



--- In GarageSale_Users@yahoogroups.com, "laupepaule" <ListingDesigns@...>
wrote:
>
> --> Hi there,
>
> as far as I can tell "reduce on import" reduces newly imported images (not
already imported images) to 1024x768px.
> Pro: Smaller image size (if you use large images), smaller GarageSale database
= less loading time.
> Neither improves it the image quality nor should it worsen the quality
drastically.
>
> Regards, Kristian
>
>
>
> --- In GarageSale_Users@yahoogroups.com, "trinketson@" <trinketson@> wrote:
> >
> > I have a few questions about the "Reduce image size on import" option which
is located in GS Preferences/Advanced/Advanced Image Server Settings/
> >
> > I have searched the GarageSale Wiki Manual and see that the only information
located there states:"Reduce image size on import helps you to keep your
GarageSale library small."
> >
> > I have my GS preferences set to Maximum image size 800x600, using GS's free
picture service.
> >
> > My questions are:
> >
> > 1) When the "Reduce image size on import" box is checked does this reduce
the picture quality of all images in my auctions - I have noticed that my
pictures look low resolution in my GS listings even though they are high
resolution photographs and look amazing in iPhoto
> >
> > 2) If I don't check the "Reduce image size on import" box, will my GS
library become so big that it will be a problem - ie. slow down my computer, or
slow the functioning of GarageSale, etc? I am asking this because I still keep
all of my high res images in iPhoto, so is there any point in reducing image
size on import to GS?
> >
> > 3) If I uncheck the "Reduce image size on import" box in my preferences,
will this improve the quality of my images? If so, will it be applied to
listings already created (but not uploaded to eBay yet) or will I have to delete
all the images in the listings and then re-import them back into the listings?
> >
> > 4) Could you please explain in more detail when the "Reduce image size on
import" box should be used and all of it's pros and cons?
> >
> > Thank you kindly.
> >
>

I've searched through the posts and also the GarageSale Wiki Manual but I can't
find the answer for this:

How do I add to an item description of a running auction with bids on it from
within GS? I was not able to do it so had to do it from within eBay.

Many thanks!

Today I wanted to do some batch updates by replacing text on many of my
templates.

After performing the search, I get a list of matching templates BUT when I
attempt to "Replace" at all the program just locks up and I must force quit and
restart.

Any help / suggestions would be appreciated.

--- In GarageSale_Users@yahoogroups.com, "argaragesale" <kryark@...> wrote:
>
> Today I wanted to do some batch updates by replacing text on many of my
templates.
>
> After performing the search, I get a list of matching templates BUT when I
attempt to "Replace" at all the program just locks up and I must force quit and
restart.
>
> Any help / suggestions would be appreciated.
>


--> Hi kryark,

does the text to be replaced contain any special characters?
Do you see any messages in the "Console" utility when GarageSale 'locks up'?

Regards, Kristian

Hey guys, I would like to make a script that sets the templates selected all to
domestic shipping netherlands, with no costs, and international to germany with
no cost.
Now i have no idea how to write this script since even with the script
dictionary i wouldnt know how to access these things, i do know that i should
start with this

"
tell application garagesale
repeat with aTemplate in selected templates




end repeat
end tell
Thank you so much for any advice or help:)

--- In GarageSale_Users@yahoogroups.com, "robertweijerman" <robertweijerman@...>
wrote:
>
> Hey guys, I would like to make a script that sets the templates selected all
to domestic shipping netherlands, with no costs, and international to germany
with no cost.
> Now i have no idea how to write this script since even with the script
dictionary i wouldnt know how to access these things, i do know that i should
start with this
>
> "
> tell application garagesale
> repeat with aTemplate in selected templates
>
>
>
>
> end repeat
> end tell
> Thank you so much for any advice or help:)
>


--> Hi robertweijerman,

I can't really help you with that script but why don't you use GarageSale's
batch edit function for that?

"Changing any control in GarageSale's inspector window now changes that value
(e.g. duration, starting price, shipping info) for all selected templates,
making batch changes to your auction templates a lot easier."

Regards, Kristian