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#31008 From: "err4err" <err4err@...>
Date: Mon Feb 1, 2010 12:57 pm
Subject: Adopting ownerless abandoned groups
err4err
Send Email Send Email
 
[I wrote this in reply to a similar thread on another group.]

Yahoo! now has a process in place where the MEMBERS of abandoned, ownerless and
moderatorless groups can elect someone who Yahoo! will promote to be a MODERATOR
with full privileges.

The final election of the moderator MUST BE DONE USING THE GROUP'S POLLING
FEATURE which shows the addresses of those who voted.

If the poll feature is not turned on for the group, you will have to write to
customer care to have them turn it on for you. Yahoo! will answer any questions
you have to have a MODERATOR appointed. If you ask, they will also tell you
where to write if you need to have your group removed from the "Adult" category
and returned to it's former category.     NOTE:   If your group allows its
members to hide their email addresses, the group cannot use the poll feature and
cannot use this process.

Notice, I said: "MODERATOR with full privileges". The winner of this poll
election will be appointed as a "moderator", and will be given all the
privileges that an owner has, BUT WITHOUT the title and the protection that the
title of owner gives. This means that the new moderator will have to be very
careful which privileges they give to other moderators, if they choose any to
help them. [The other moderators could either change their own settings and/or
demote, delete or ban the appointed moderator if they are given the wrong
privileges.]

Also, to the best of my knowledge, YAHOO! WILL NOT TURN THE OWNERSHIP OF ANY
GROUP OVER TO SOMEONE ELSE. The last standing owner/address will remain being
the owner of record for the group, and cannot be removed - even if they've been
bouncing for years, and are presumed dead. [Protection that the owner title
has.]

In May 2009, using this process, we were able to gain control of our former
group, which we were forced to abandon in June 2006, when we started a new
group. [The owner had last posted in 2001, and we had kept this group going, in
spite of spam and porn, until a particularly nasty flame war.] This old group is
once again actively posting on topic, [our new group had expanded it's range of
topics], and is new spam and porn free which the full privileges given to our
new moderators allows us to do. [We have also gained over 300 members since
reactivating this group.]

To do this, I wrote to customer care. Asked them to turn on the poll feature
because we wanted to elect a MODERATOR, because our owner last posted in 2001,
and if there was anything else we need to do/know about this process.

Following Yahoo!'s suggestions, I ran 2 polls, which showed the address of the
voter. In the first one, I asked if anyone wanted to be considered for the
position. [Yes, I want to. No I don't.] For the second poll I used the addresses
of those who said "Yes" as the candidates to be voted for by the group. Each
poll ran for one full week. When I closed the final poll, I sent the results
back to customer care, and that morning, we had our Moderator with all the
privileges to run the group. To make sure that this doesn't happen to this group
again, we now have 3 equal mods with full privileges [the same as 3 co-owners]
running the group.

OK, the above takes care of the abandoned, moderatorless groups where the owner
is MIA.    "NNN", I'll add my comments about groups with moderators to your post
below.

--- In xxxxx@yahoogroups.com, "NNN" <xxxxx@...> wrote:
>
> There are two groups that need to have the owner changed.


Suggestion:  Erase, delete, expunge, totally wipe that thought from your mind!

YAHOO! WILL NOT TURN THE OWNERSHIP OF ANY GROUP OVER TO SOMEONE ELSE.

The owner OWNS the group. If the owner wanted to "share" the group, or wanted to
insure that the group continued, even if they didn't, they would have appointed
a co-owner while they could. If they meant to, but never got around to it,
<shrug> too bad!



> One group the owner's email address is bouncing and has been for a few years. 
I have no way to get in touch with him.  He was very ill and might have died.


You didn't say, but for this discussion, let's say that you are a mod with
limited privileges, and are having problems running the group because of it.    
What Yahoo! will do, I can't say. Nobody that was in this situation, that I'm
aware of, has written back to tell us the outcome.     I suggest that you write
to customer care. Tell them that you're a mod, appointed by the owner who is now
MIA [bouncing, last heard from, etc.], and ask if it is possible for them to
give you more privileges, so that you can properly run the group and appoint
other mods to help you.     If they won't change your privileges, ask if the
group members can elect a mod to run the group.       Notice: no mention of
being made/changing owners.



> The other group I was just made moderator.  When the owner quit being active
the owner had forgotten her password and couldn't make the moderator owner.
> Now that we are several moderators passed the original owner it would be nice
to have the settings accurate so necessary changes can be done.


If a mod has been given the privilege to appoint other mods, they already have
all the controls that they need - they can go to their own settings and give
themselves all the other privileges that an owner has.



> Any suggestions?


Just a few comments.   Personally, for myself, I don't care if I have the title
of owner or moderator .....  just that I have all the controls to make the
necessary changes and choices to run the group the way it should be. If I'm a
mod, I'll just have to be careful which privileges I give to other mods.


There is at least one case, that I know of, where, in the final poll, there was
only one candidate with one vote [their own], and Yahoo! appointed that person
as a moderator.

BTW, I've heard of another case where the owner awoke from their deep sleep.
Seems they weren't happy and banned the appointed mods.


FWIW, HTH,

--
Ellen in Queens, NY
<http://groups.yahoo.com/group/vitamix-users/>
<http://groups.yahoo.com/group/preserving-food/>
<http://groups.yahoo.com/group/fooddrying/>

#31009 From: "White Elk" <white_elk@...>
Date: Mon Feb 1, 2010 1:04 pm
Subject: [GMF] Re: No Web Access to a Group - Help!
white_elk
Send Email Send Email
 
The link offered no help, because the Wizard says this:

"Once your email address appears in the Membership Wizard as verified, continue
with the steps in the wizard to get "web access" to all your groups."

My email address DOES appear in the Wizard and it IS verified. However there
are NO steps in the Wizard on how to get web access... not a single word.

However, other advice was to simply quit the group and rejoin.  After going round-and-round with the Yahoo techs, (who never suggested this) that seemed to be the most logical path to take.  And it has worked!  I couldn't do it myself... since I had no web-access.  But, I asked the Group Owner to do it and notify me when he did.  Then I just rejoined.  That solved the problem!

Thank you, everyone, for all your help, advice and time you've taken to help me with this very needling problem.  You guys ROCK!

~Elk





--- In GroupManagersForum@yahoogroups.com, Marilyn <banffwego@...> wrote:
>
> I don't believe it works that way. If a mod adds you, you ARE a member of
> the group, you just are an "email member" only. I don't think the button
> "Join This Group" shows if you are an email member, I don't think he will
> see it.
>
> What an email only member has to do is add their Yahoo ID, using the steps
> that Yahoo outlines at the link I sent earlier, here it is again
> http://help.yahoo.com/l/us/yahoo/groups/original/members/email/email-06.html
>
> or ... you can unsub from the group and then the button will show and you
> can re-join and include your Yahoo ID.
>
> BUT ... I believe he said the owner said his Yahoo ID was included. so if
> he still can't get web access, he might have a 2nd membership that is email
> only and is signed into the wrong one. If you have determined this is NOT
> the case, then you might want to try this without unsubbing... create a new
> Yahoo ID and addie and be signed into Yahoo with this new one... go to the
> group site and apply for membership. AFTER you are a member with this new
> one, THEN unsub the old one... THEN come back to the new one and "Edit
> Membership" (button near the top center above the color bar), and you can
> change both the Yahoo ID and the email addie to be the one you prefer.
>
> Marilyn
>
> You need to be a member of a group in order to have access to its
> > features other than email. It sounds like you may have been "added" to a
> > group by a moderator. This gives you the email part only. You need to hit
> > the "Join This Group" button, and be approved if necessary, before you
> > really 'belong' and have the ability to access the rest of the group's
> > features.
> >
> > Eric
> > -------
> >
> >
>

#31010 From: Tim Smith <rowanmtchdir@...>
Date: Mon Feb 1, 2010 2:18 pm
Subject: Re: [GMF] Posting a message failure
rowanmtchdir
Send Email Send Email
 
"Have you asked the group owner?"
Are you on moderation?

"Are you posting from the webpage? Or by email?"
I'm posting from the webpage. I have successfully posted messages on the webpage
before. After all, I started the group and set up various group topics.

"EXACTLY what message do you get?"
The message in my e-mail inbox is exactly whatever I'm trying to post. However,
it does not show up on the webpage.





[Mod note: The group is set to not distribute (strip) attachments and
the messages you're sending have no plain text? You've set your group
message list display to show older to newer instead of newer to older?]

#31011 From: "ottawahitech" <ottawahitech@...>
Date: Mon Feb 1, 2010 3:49 pm
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"
ottawahitech
Send Email Send Email
 
--- In GroupManagersForum@yahoogroups.com, Richard B <rboylern@...> wrote:
>
> ... generally speaking, Y! is pretty good about responding to
> problems in a timely fashion.

I am scratching my head every time someone says this. I have been having trouble
communicating with YG for years and years. When I first noticed this I started
meticulously documenting every communication I-have-had/tried-to-establish with
Yahoo Customer Care.

I can't understand why some people think Yahoo is "pretty good about responding
to problems in a timely fashion" and others are screaming blue murder
???

#31012 From: Marilyn <banffwego@...>
Date: Mon Feb 1, 2010 2:26 pm
Subject: Re: [GMF] Re: No Web Access to a Group - Help!
gotobanff
Send Email Send Email
 
Glad you got it solved!
 
but anybody can leave a group without having the owner remove them... 2 ways to do it and web access is not needed.
 
1) There is an unsubscribe link at the bottom of every email sent via a group.  Find an email sent by the group you want to leave and go down to the very bottom on the righthand side and you can find the link and all you need to do is click on it, and then follow any directions that show up.
 
2) There is an unsubscribe address at the bottom of the homepage of every group.  You do not have to be a member of a group to see the address.  Find the homepage of the group you want to unsub from and then look at the bottom of the homepage and you can copy and paste the unsub address into your own email service and send a regular email to the unsub address, must be sent from the address that is your membership address.
 
Marilyn

On Mon, Feb 1, 2010 at 8:04 AM, White Elk <white_elk@...> wrote:
 
However, other advice was to simply quit the group and rejoin.   I couldn't do it myself... since I had no web-access. 

~Elk



 

#31013 From: Tim Smith <rowanmtchdir@...>
Date: Mon Feb 1, 2010 9:11 pm
Subject: Re: [GMF] Posting a message failure
rowanmtchdir
Send Email Send Email
 
Walter,
I found my problem. I had somehow changed the <reply to> to "sender" instead of "to all".
Duh.
Still new to the Groups thing.
Noticed that you have a Gmail address. Does Google have a forum app that does the same as Yahoo groups?

Thanks,
T-


From: Tim Smith <rowanmtchdir@...>
To: GroupManagersForum@yahoogroups.com
Sent: Mon, February 1, 2010 9:18:16 AM
Subject: Re: [GMF] Posting a message failure

"Have you asked the group owner?"
Are you on moderation?

"Are you posting from the webpage? Or by email?"
I'm posting from the webpage. I have successfully posted messages on the webpage before. After all, I started the group and set up various group topics.

"EXACTLY what message do you get?"
The message in my e-mail inbox is exactly whatever I'm trying to post. However, it does not show up on the webpage.





From: Walter Howard <walter.howard.jr@...>
To: GroupManagersForum@yahoogroups.com
Sent: Sun, January 31, 2010 11:52:46 PM
Subject: Re: [GMF] Posting a message failure

 

Have you asked the group owner?
Are you on moderation?
Are you posting from the webpage? Or by email?
EXACTLY what message do you get?

WalterH

On Sun, Jan 31, 2010 at 2:35 PM, rowanmtchdir <rowanmtchdir@ yahoo.com> wrote:


I'm having a problem posting message on my group.

I try to post a message,  get a message back saying the message was posted, but it never shows up on the groups page for all to see. I have posted messages successfully before.

A copy does show up in my e-mail inbox.

Any ideas?

Thanks,
T




#31014 From: Reba Curtis <reba_curtis@...>
Date: Tue Feb 2, 2010 1:16 am
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"
reba_curtis
Send Email Send Email
 
I've never had any problems with Yahoo responding.  Most often I get an email acknowledging my email then a prompt response within 24 hours.
 
Reba, NC, Garden Zone 7
NC Historical B&B: www.Bellehavre.com
Garden Group: http://groups.yahoo.com/group/GFS/



From: ottawahitech <ottawahitech@...>
To: GroupManagersForum@yahoogroups.com
Sent: Mon, February 1, 2010 10:49:24 AM
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"

 

--- In GroupManagersForum@ yahoogroups. com, Richard B <rboylern@.. .> wrote:
>
> ... generally speaking, Y! is pretty good about responding to
> problems in a timely fashion.

I am scratching my head every time someone says this. I have been having trouble communicating with YG for years and years. When I first noticed this I started meticulously documenting every communication I-have-had/tried- to-establish with Yahoo Customer Care.

I can't understand why some people think Yahoo is "pretty good about responding to problems in a timely fashion" and others are screaming blue murder
???



#31015 From: Steve <Steveb2685@...>
Date: Tue Feb 2, 2010 9:47 am
Subject: Re: [GMF] Adopting ownerless abandoned groups
polomasta0102
Send Email Send Email
 
I can see the owner of the yahoo group (the one I'd like to remove the spam
from, vanilladeville) in Yahoo messenger, but when she is on, her status is
ALWAYS set to busy when I try to IM her. Since creating the poll on Jan
30th, no votes have been cast. If I vote, will that one vote count enough
for Yahoo to elect me Moderator for the group to remove the spam and ban the
spammers?

Steve

#31016 From: "aaron_irvdel" <aaron_irvdel@...>
Date: Tue Feb 2, 2010 1:23 pm
Subject: Setting a group's default charset to UTF-8
aaron_irvdel
Send Email Send Email
 
The HTML returned from a group is in Latin-1 meaning some of the characters are
messed up.  This really is such a pain.

Most sites on the web (including Google groups) tend to UTF-8 these days - could
Yahoo add a default charset option please.  This would be a simple change, but a
very helpful one.

regards,
Aaron

#31017 From: "mike_inlow" <moinlow@...>
Date: Tue Feb 2, 2010 3:52 am
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"
mike_inlow
Send Email Send Email
 
--- In GroupManagersForum@yahoogroups.com, Reba Curtis wrote:
>
> I've never had any problems with Yahoo responding.  Most often I
> get an email acknowledging my email then a prompt response within
> 24 hours.
> --- In GroupManagersForum@ yahoogroups. com, Richard B wrote:
> >
> > ... generally speaking, Y! is pretty good about responding to
> > problems in a timely fashion.
>
> I am scratching my head every time someone says this. I have been
> having trouble communicating with YG for years and years. When I
>
> I can't understand why some people think Yahoo is "pretty good
> about responding to problems in a timely fashion" and others are



I agree with Richard.

Yahoo is normally fairly QUICK to respond, but that response is a canned
response that in 99% of the cases doesn't respond to the question you ask about
a problem you are having.

As to getting Yahoo to respond with a RESPONSIVE message that actually helps a
person solve the problem, it can take several back and forth emails until you
finally get a human being to respond, and even then it may take two or three
back and forths to get an answer to your problem that actually helps you solve
the problem.

Yahoo is QUICK?  Usually yes.
Yahoo is RESPONSIVE to your problem?  Usually not by a country mile until
several messages are sent by both parties.

In other words, QUICK does NOT equal RESPONSIVE.

#31018 From: "ottawahitech" <ottawahitech@...>
Date: Tue Feb 2, 2010 1:09 pm
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"
ottawahitech
Send Email Send Email
 
Reba,

--- In http://groups.yahoo.com/group/GroupManagersForum/message/31014, Reba
Curtis <reba_curtis@...> wrote:
>
> I've never had any problems with Yahoo responding.  Most often I get an email
acknowledging my email then a prompt response within 24 hours.

Thanks for responding. I should have been more specific, I guess :-)

In most recent circumstances (but not all) I did receive an initial BOT or a
BOT-like response. My problem comes, however, when I try to pry a real solution
from humans by responding to the initial email. I have not been receiving a
response lately.

Have you had luck in this  area, or are you always satisfied by the initial
response?

#31019 From: David Bruce <tractor57@...>
Date: Tue Feb 2, 2010 10:22 am
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"
tractor57
Send Email Send Email
 
I can only speak to the limited contact I've had with customer service.
We had an issue in our group where some of the files were missing.  I
reported this to customer service with all the relevant details I had.
Got the auto respond reply then in a few hours got a message from
customer service that the issue had been escalated.  Next day got
another message saying all should be corrected and when I checked those
files it was.

  From this I take away these points -

1. the auto responder message let me know Y!G had received the report
and was able to communicate to me
2. the communication from Y!G was not trapped in my ISP's spam filter
3. apparently I provided sufficient information to allow understanding
of the problem
4. the issue was not during one of the "firestorm" type problems so I'm
sure it had less competition from other reports

I can see either of those being problems in some cases.  Spam filters
are notoriously prone to trapping things like the responses from Y!G,
email communication can be a problem as "what I wrote isn't what you read".

David
NW NC

ottawahitech wrote:
> --- In GroupManagersForum@yahoogroups.com, Richard B <rboylern@...> wrote:
>> ... generally speaking, Y! is pretty good about responding to
>> problems in a timely fashion.
>
> I am scratching my head every time someone says this. I have been having
trouble communicating with YG for years and years. When I first noticed this I
started meticulously documenting every communication
I-have-had/tried-to-establish with Yahoo Customer Care.
>
> I can't understand why some people think Yahoo is "pretty good about
responding to problems in a timely fashion" and others are screaming blue murder
> ???

#31020 From: Patti <patti20905@...>
Date: Tue Feb 2, 2010 4:34 pm
Subject: Re: [GMF] Re: [META] Other yahoo groups for moderator support ?
patti20905
Send Email Send Email
 
I would like to add one small comment here - I personally prefer to send private
messages if all I am doing is thanking people, and I see that the moderation
policy for this group concurs with that concept, but for people that hide their
addresses, that is impossible. Since such messages sent to the group are
deleted, the helpful person will never see it. So, if I may say it now, please
know that I appreciate all assistance I get from people on this group, and if
you do not get a thank you from me, that is why!

Thanks for the links, ottawahitech!

Patti

--- On Thu, 1/28/10, ottawahitech <ottawahitech@...> wrote:

> From: ottawahitech <ottawahitech@...>
> Subject: [GMF] Re: [META] Other yahoo groups for moderator support  ?
> To: GroupManagersForum@yahoogroups.com
> Date: Thursday, January 28, 2010, 10:01 AM
> > [Mod note: Only one GMF
> moderator participates in other groups like this.
> > The GMF moderators list and history is spelled out in
> detail in GMF's
> > Welcome message. Of GMF's 5 moderators, only 2 are
> currently active.
> > GMF offers a very different take on group management
> compared to others.]
> >
>
> More information on this topic at:
> GMF Links > Notable Group Discussions > GMF Related
> Stuff
> http://preview.tinyurl.com/yaa8a5l
>

#31021 From: Reba Curtis <reba_curtis@...>
Date: Tue Feb 2, 2010 8:41 pm
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"
reba_curtis
Send Email Send Email
 
Otta.  Yes I get the canned BOT-like response usually that my inquiry has been elevated.  Then I get a response, also a rather canned response that isn't very specific to my problem but also answers some direct questions that cannot be answered in a cut and paste answer job.  I make sure in my initial request to Yahoo that I include all details, error codes and messages, etc.  But I also make sure at the end that  I ask specific questions about my problem that cannot be answered by a BOT response.  They usually answer these specific questions as well as give me the run around.  Between the combination, I usually get what I want.
 
An exception would be the last inquiry I wrote to them.  I get an error message that I cannot create a new group.  I wrote Yahoo and they gave me a BOT response that it is my internet provider's fault and they may have flagged me for too much activity (haha).  So I contacted my internet provider who said they never heard of such a thing and nothing is flagged on my account.  So I wrote Yahoo again and got back a lengthier BOT that again pointed the finger at the internet provider.  So now I'm going in circles and will soon write Yahoo again starting with the sentence -- DO NOT GIVE ME A CANNED RESPONSE - We've already been there and done that!
 
Reba, NC, Garden Zone 7
NC Historical B&B: www.Bellehavre.com
Garden Group: http://groups.yahoo.com/group/GFS/



From: ottawahitech <ottawahitech@...>
To: GroupManagersForum@yahoogroups.com
Sent: Tue, February 2, 2010 8:09:56 AM
Subject: Re: [GMF] Yahoo Technical Help - "Y! pretty good about responding to problems"

 

Reba,

--- In http://groups. yahoo.com/ group/GroupManag ersForum/ message/31014, Reba Curtis <reba_curtis@ ...> wrote:
>
> I've never had any problems with Yahoo responding. Most often I get an email acknowledging my email then a prompt response within 24 hours.

Thanks for responding. I should have been more specific, I guess :-)

In most recent circumstances (but not all) I did receive an initial BOT or a BOT-like response. My problem comes, however, when I try to pry a real solution from humans by responding to the initial email. I have not been receiving a response lately.

Have you had luck in this area, or are you always satisfied by the initial response?



#31022 From: "TxForce [ Brad ]" <txforce@...>
Date: Wed Feb 3, 2010 1:07 am
Subject: Emotions in Expanded mode - Question??
texaseagle33
Send Email Send Email
 
HELP~~!!

For some reason I cannot use the Emotions in the expand mode of group posting
???

The only thing I have done lately is up-graded to Explorer 8 from my old Ex-6 ??

Does any one know  what would make my posting  jump "UP" to the start of the
post every time I Click on a smiley face or other  emotion??

Thanks  in advance

TxForce
Down Texas Way !
************

#31023 From: its_razzer
Date: Wed Feb 3, 2010 1:43 am
Subject: Group Hostal Takeover
its_razzer
 
I was one of two moderators of a group. We created a Yahoo ID for sending group
emails.  This ID had "moderator" status.  A rogue member gained access to this
Yahoo ID and used it to gain access to "moderator" status for her personal Yahoo
ID.  This person then proceeded to change the official group moderators status
to "member".  The rogue member now has control of our group.  Is there any way
to regain control of our group?
razz

#31024 From: "White Elk" <white_elk@...>
Date: Wed Feb 3, 2010 1:48 am
Subject: [GMF] Re: No Web Access to a Group - Help!
white_elk
Send Email Send Email
 
Excellent!  I have to admit, I didn't think of those options, and I'm sure they would have worked.  Thanks again!  You ROCK!!!

~Elk 



--- In GroupManagersForum@yahoogroups.com, Marilyn <banffwego@...> wrote:
>
> Glad you got it solved!
>
> but anybody can leave a group without having the owner remove them... 2 ways
> to do it and web access is not needed.
>
> 1) There is an unsubscribe link at the bottom of every email sent via a
> group. Find an email sent by the group you want to leave and go down to the
> very bottom on the righthand side and you can find the link and all you need
> to do is click on it, and then follow any directions that show up.
>
> 2) There is an unsubscribe address at the bottom of the homepage of every
> group. You do not have to be a member of a group to see the address. Find
> the homepage of the group you want to unsub from and then look at the bottom
> of the homepage and you can copy and paste the unsub address into your own
> email service and send a regular email to the unsub address, must be sent
> from the address that is your membership address.
>
> Marilyn
>
> On Mon, Feb 1, 2010 at 8:04 AM, White Elk white_elk@... wrote:
>
> >
> > However, other advice was to simply quit the group and rejoin. I
> > couldn't do it myself... since I had no web-access.
> >
> > ~Elk
> >
> >
> >
> >
>

#31025 From: Walter Howard <walter.howard.jr@...>
Date: Wed Feb 3, 2010 2:47 am
Subject: Re: [GMF] Emotions in Expanded mode - Question??
ka1jfy
Send Email Send Email
 
Try using the IE7 compatibility mode.
Or move to Firefox.

WalterH

On Tue, Feb 2, 2010 at 6:07 PM, TxForce    [ Brad ] <txforce@...> wrote:
>
> HELP~~!!
>
> For some reason I cannot use the Emotions in the expand mode of group posting
???
>
> The only thing I have done lately is up-graded to Explorer 8 from my old Ex-6
??
>
> Does any one know  what would make my posting  jump "UP" to the start of the
post every time I Click on a smiley face or other  emotion??
>
> Thanks  in advance
>
> TxForce
> Down Texas Way !
> ************
>

#31026 From: Shal Farley <shalf@...>
Date: Wed Feb 3, 2010 8:04 am
Subject: Re: [GMF] Setting a group's default charset to UTF-8
shalfarley
Send Email Send Email
 
Aaron,

>Most sites on the web (including Google groups) tend to UTF-8
>these days - could Yahoo add a default charset option please.
>This would be a simple change, but a very helpful one.

Maybe add that idea to this suggestion:
<http://suggestions.yahoo.com/detail/?prop=groups&fid=158132>

-- Shal

#31027 From: "Grizzly Bear" <grizzlybear406@...>
Date: Wed Feb 3, 2010 9:40 pm
Subject: Re: Group Hostal Takeover
grizzlybear406
Send Email Send Email
 
--- In GroupManagersForum@yahoogroups.com, its_razzer <no_reply@...> wrote:
>
> I was one of two moderators of a group. We created a Yahoo ID for sending
group emails.  This ID had "moderator" status.  A rogue member gained access to
this Yahoo ID and used it to gain access to "moderator" status for her personal
Yahoo ID.  This person then proceeded to change the official group moderators
status to "member".  The rogue member now has control of our group.  Is there
any way to regain control of our group?
> razz
>

This is the problem with giving untrusted people full moderator functions (Add,
remove, change moderator powers), or perhaps in this case, using an insecure
account or password for such a moderator.

Owner trumps moderators, and a moderator cannot demote the last owner.  (They
can however demote all but one, which is a _major_ security flaw.)  It will
require an owner account to straighten out your mess.  If you don't have an
active owner, you may be out of luck.  It is unlikely that Customer Care would
take a side in a dispute between moderators.  If the rogue moderator did indeed
demote an owner in their rise to power, Yahoo might be persuaded to step in.

#31028 From: "ottawahitech" <ottawahitech@...>
Date: Wed Feb 3, 2010 10:04 pm
Subject: Spaces Added in URLs making them unclickable in Group messages?
ottawahitech
Send Email Send Email
 
I recently noticed this problem in a Group with public archives in which I
posted this message:
http://tech.groups.yahoo.com/group/Yah00AnswersTieBusters/message/5481

Just wondering if others are also seeing an increase in spaces being inserted in
URLs posted in Group messages making the URLs unclicable?

(I tried to participate in discussion in another mod Group that has a thread
dealing with this issue. However, I am moderated in that Group and it  appears
that my message there will not be approved).

#31029 From: "know_mystery" <know_mystery@...>
Date: Wed Feb 3, 2010 11:42 pm
Subject: Statute of limitations ?
know_mystery
Send Email Send Email
 
Hello -

What's the philosophy here about group moderators denigrating former members
on-list? Someone brought this to my attention and I don't know the best way to
reply.

On the one hand, it IS the moderator's group.

OTOH,  the former members - by virtue of not being present on the list - have no
voice to ensure fairness.

Brings to mind the old Buddhist tale with this punchline: "Oh, her? I put her
down when we got to the other side of the river. Why are you still carrying
her?"

Is it considered appropriate for a moderator (who may seem to be still
"mentally" carrying former members who've been gone for years) to continue to
disparage ex-members on-list?

Thanks,
joyce

#31030 From: ~LYZZI~ <denopooh@...>
Date: Thu Feb 4, 2010 5:05 am
Subject: Fw: Forward button removed from Yahoo! Groups
denopooh
Send Email Send Email
 


Date: Wednesday, February 3, 2010, 10:01 PM

Today you might notice things look a little different within Yahoo! Groups as the "forward" button has been removed from the web interface.

Then: http://www.ygroupsblog.com/blog/wp-content/uploads/2010/02/forwardbutton.jpg

Now: http://www.ygroupsblog.com/blog/wp-content/uploads/2010/02/noforward.jpg

This change was made as we recently discovered that this feature was being exploited by spammers as it allowed for spammers to freely enter up to 50 email addresses of their choice, as well as submit new content that may or may not have any relation to the original message from the group.

While we know that the removal of this feature may be frustrating to some, we believe it will also reduce the number of "spammy" messages that are being sent out through the Yahoo! Groups system– which is a big win for all Yahoo! Groups users.

Of course you can still forward a message yourself the old fashioned way by copy/pasting but remember, before you send on a group message, you need to have the "explicit permission of every group member whose content is being re-posted or re-transmitted." (Review the Yahoo! Groups Guidelines here: http://groups.yahoo.com/local/guidelines.html)

Also included in this release is the return of the audio CAPTCHA  (we first blogged about this back in November: http://www.ygroupsblog.com/blog/2009/11/19/groups-updates-captcha-posting-from-the-owner-address-email-moderation/) - an accessibility feature that makes using Yahoo! Groups much easier for those that are visually impaired. To learn more about CAPTCHA (http://en.wikipedia.org/wiki/CAPTCHA), and how Yahoo tests for accessibility issues, check out this post on our sister blog, Yodel Anecdotal: http://ycorpblog.com/2009/10/29/opening-eyes-to-accessibility/

-Melissa & The Yahoo! Groups Team



------------------------------------

Visit the Groups Blog at: http://www.ygroupsblog.com/blog/Yahoo! Groups Links



#31031 From: oldonliner
Date: Thu Feb 4, 2010 11:50 am
Subject: Re: Forward button removed from Yahoo! Groups
oldonliner
 
Thank you (and the other three) for sending this to GMF.  Now... I will cite the source. (Remember it's always a good idea to include a source link for this kind of post).  From the Yahoo! Groups Team Blog - and specifically in the most recent entry, dated February 3, 2010:

http://www.ygroupsblog.com/blog/2010/02/03/forward-button-removed-from-yahoo-groups/ 



Today you might notice things look a little different within Yahoo! Groups as the "forward" button has been removed from the web interface.

OLD:


NEW:



This change was made as we recently discovered that this feature was being exploited by spammers as it allowed for spammers to freely enter up to 50 email addresses of their choice, as well as submit new content that may or may not have any relation to the original message from the group.

While we know that the removal of this feature may be frustrating to some, we believe it will also reduce the number of "spammy" messages that are being sent out through the Yahoo! Groups system– which is a big win for all Yahoo! Groups users.

Of course you can still forward a message yourself the old fashioned way by copy/pasting but remember, before you send on a group message, you need to have the "explicit permission of every group member whose content is being re-posted or re-transmitted." (Review the Yahoo! Groups Guidelines here.)

Also included in this release is the return of the audio CAPTCHA  (we first blogged about this back in November) — an accessibility feature that makes using Yahoo! Groups much easier for those that are visually impaired. To learn more about CAPTCHA, and how Yahoo tests for accessibility issues, check out this post on our sister blog, Yodel Anecdotal.

-Melissa & The Yahoo! Groups Team



Anyone who has recently looked in the activity logs for some groups may have observed some of this spam activity. GMF's logs from the last month or so showed a huge jump in "Message Sent" entries under the "Web Features" log. You'd have to go back about a week now to see entries like this:

Jan 26, 2010 3:55 pm yunxuanche9373@... Message sent via web: "Re : founton -2- All av No money $19"

GMF has PUBLIC archives so I am assuming this is the problem they were trying to deal with through this removal of the forward link option. If you have a decently large group with PUBLIC message archives you should be able to see this reflected in your own group's activity logs. If you don't have public message archives in your groups, chances are slim you'll see this abuse in the logs. If anyone needs to see a screen shot of what I'm talking about, let me know and I'll grab a screen shot and post it up for you to see.


#31032 From: Razz <its_razzer@...>
Date: Thu Feb 4, 2010 2:02 pm
Subject: Fw: [GMF] Re: Group Hostal Takeover
its_razzer
Send Email Send Email
 
Being a novice group manager, I can't remember who the owner of the group
is/was.  We set the group account up not realizing the importance of the owner
position.  The group was created 5 years ago.  I sent an email to the owner
from the home page of the group site.  Unfortunately, it did not go to me. 
Will that email go to the owners private email?  I didn't get a bounce
notification. 

Thanks for your help!

razz



________________________________
From: Grizzly Bear


This is the problem with giving untrusted people full moderator functions (Add,
remove, change moderator powers), or perhaps in this case, using an insecure
account or password for such a moderator.

Owner trumps moderators, and a moderator cannot demote the last owner. (They can
however demote all but one, which is a _major_ security flaw.) It will require
an owner account to straighten out your mess. If you don't have an active owner,
you may be out of luck. It is unlikely that Customer Care would take a side in a
dispute between moderators. If the rogue moderator did indeed demote an owner in
their rise to power, Yahoo might be persuaded to step in.

#31033 From: "Angi" <aagould@...>
Date: Thu Feb 4, 2010 12:49 pm
Subject: Re: Statute of limitations ?
goddess_gould
Send Email Send Email
 
Greetings:

As an owner, I would not allow anyone to belittle or defame another member,
current or former, openly on group.  Especially not someone I had appointed to
be a MOD.  IMO, that is not appropriate behavior for those I have hand picked to
set the example of how we should all behave; they are in a position of
authority, and that is not how I would want the rest of my members to become. 
If belittling and defamming of one's character is going to occur, again IMO, it
needs to be taken off of group to avoid the drama.

Just my two cents.

Angi

--- In GroupManagersForum@yahoogroups.com, "know_mystery" <know_mystery@...>
wrote:
>
> Hello -
>
> What's the philosophy here about group moderators denigrating former members
on-list? Someone brought this to my attention and I don't know the best way to
reply.
>
> On the one hand, it IS the moderator's group.
>
> OTOH,  the former members - by virtue of not being present on the list - have
no voice to ensure fairness.
>
> Brings to mind the old Buddhist tale with this punchline: "Oh, her? I put her
down when we got to the other side of the river. Why are you still carrying
her?"
>
> Is it considered appropriate for a moderator (who may seem to be still
"mentally" carrying former members who've been gone for years) to continue to
disparage ex-members on-list?
>
> Thanks,
> joyce
>

#31034 From: "Denisa \(Nisa\)" <friendofbillw89@...>
Date: Thu Feb 4, 2010 12:32 pm
Subject: Re: [GMF] Statute of limitations ?
friendofbill...
Send Email Send Email
 
I do not speak about former members on list, unless they write me and ask me to update the group on their lives.  We are fairly "tight knit" on my groups, as I encourage group members to get to know each other as much as we can online.  We have a second family if you will in my groups.  We do occasionally have someone leave for personal reasons, and they may write me to give an update.  That is the "only" time I speak bout former members, either in a positive or negative way.  

I do not want other people to talk behind my back and gossip, so I try very hard no to do i to others. 

Nisa

From: know_mystery <know_mystery@...>
To: GroupManagersForum@yahoogroups.com
Sent: Wed, February 3, 2010 6:42:58 PM
Subject: [GMF] Statute of limitations ?

Hello -

What's the philosophy here about group moderators denigrating former members on-list? Someone brought this to my attention and I don't know the best way to reply.

On the one hand, it IS the moderator's group.

OTOH,  the former members - by virtue of not being present on the list - have no voice to ensure fairness.

Brings to mind the old Buddhist tale with this punchline: "Oh, her? I put her down when we got to the other side of the river. Why are you still carrying her?"

Is it considered appropriate for a moderator (who may seem to be still "mentally" carrying former members who've been gone for years) to continue to disparage ex-members on-list?

Thanks,
joyce



#31035 From: Walter Howard <walter.howard.jr@...>
Date: Thu Feb 4, 2010 10:30 pm
Subject: Re: Fw: [GMF] Re: Group Hostal Takeover
ka1jfy
Send Email Send Email
 
If you mean that you sent a message to the owner address listed on the
homepage, then it went to the owner AND any current moderators.
Since you are no longer a moderator, it wasn't sent to you.

WalterH

On Thu, Feb 4, 2010 at 7:02 AM, Razz <its_razzer@...> wrote:
>
> Being a novice group manager, I can't remember who the owner of the group
is/was.  We set the group account up not realizing the importance of the owner
position.  The group was created 5 years ago.  I sent an email to the owner from
the home page of the group site.  Unfortunately, it did not go to me.  Will that
email go to the owners private email?  I didn't get a bounce notification.
>
> Thanks for your help!
>
> razz
>SNIP>

#31036 From: "carrieflanary" <carrieflanary@...>
Date: Thu Feb 4, 2010 6:47 pm
Subject: UGH - Still having issues with spam on moderated group
carrieflanary
Send Email Send Email
 
I am still having issues with non-approved messages getting through on ONE group
I moderate.  Membership was approved January 13, new members are automatically
moderated, moderator activity shows no messages approved for this member.

Message log just shows Accepted message: rather than Moderated message:

I know I've seen posts from others with this issue, but can't find them in the
archives.

Help?

Carrie

#31037 From: Farscape <Farscape@...>
Date: Thu Feb 4, 2010 10:49 pm
Subject: Re: [GMF] Spaces Added in URLs making them unclickable in Group messages?
socalguy62
Send Email Send Email
 
This actually appears to be a YAHOO MAIL issue, not one with groups - at
least as far as I've seen.

It appears to affect msgs. that have replies quoted (and perhaps
forwarded, too) from Y! Mail users, and I BELIEVE is prevalent from
those using HTML in a text-only group.

(ONE TIME I did see a link with bad text like that in a group that
allowed the attachments, but the link worked, so it's apparently just
corrupting what it does to text for links & e-mail addresses.)

Yahoo's mail is not really very good, and if it degrades to the point of
doubling the current number of unfixed bugs, I will stop allowing Y!
Mail users to join the group - and have them use real mail instead of
some phony webmail.


ottawahitech wrote, On 2/3/2010 2:04 PM:
> I recently noticed this problem in a Group with public archives in
> which I posted this message:
> http://tech.groups.yahoo.com/group/Yah00AnswersTieBusters/message/5481
>
>  Just wondering if others are also seeing an increase in spaces being
> inserted in URLs posted in Group messages making the URLs
> unclicable?

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