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About US
E.com InfoTech
India ltd( ECI) is a company listed on the
Mumbai Stock Exchange ( BSE) headquartered in Mumbai,
India
and a fully-owned subsidiary in the US namely Stellar Global
Inc(SGI) We have an impressive track record
of providing services and
solutions to some of the leading names in Banking and Finance, Insurance,
Manufacturing, IT /ITES Services,
Healthcare, Logistics and Government. We are also partners
For IBM for the Tivoli suite of products.
About ITIL
Information Technology is today
recognized as a critical enabler and key differentiator for business
success.
CEO’s, CIO’s today,
are under greater pressure than ever before to produce verifiable business
outcomes that help your organization achieve and sustain high performance.
This pressure comes from all sides. For the CEO is challenging IT to
contribute demonstrably higher shareholder value. The CFO is seeking real
and differentiated returns on IT investments. The COO is looking to IT to
reduce operating costs and make the business more effective. And all of
them want IT to help them run a high-performance business. What is also
needed is an approach that addresses the other pressure points, by building
IT's strategic relevance and credibility across the business. To do this,
ITILv3 both expands and elevates ITIL's focus from processes to outcomes
Why ITIL
Ø
ITIL®
is the only consistent and comprehensive documentation of best practice for
IT Service Management.
Ø
The ethos behind
the development of ITIL® is the recognition that organizations
are becoming
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Increasingly
dependent on IT in order to satisfy their corporate aims and meet their
business needs.
Ø
It is a
worldwide used & accepted approach to IT Service Management
Ø
ITIL®
is supported by the globally recognized professional certification from
ISEB and EXIN
Ø
ITIL®
framework has been foundation for ISO/IEC
20000 certification - the world's first international standard
for IT Service Management
Ø
ITIL®
framework has been adopted by leading global organizations including Procter and Gamble, IBM, American Express, Shell,
HSBC, Microsoft, Xansa, Wipro, Infosys and many others.
About the ITIL Foundation Exam:
Duration : 1 hour
Format: Objective type questions exam.
EXAM Location: Any computer
with Internet and a Proctor or any Prometric center.
Total questions: 40 nos.
Passing criteria : 26 correct
answers
Note: - No negative marking - We will provide the ITIL®
Foundation courseware for the participants.
Preparation for the EXAM
We will provide the ITIL® Foundation courseware for
the participants. This courseware covers every aspect of ITIL® foundation
course in a comprehensive manner. We provide
sample exam question papers and mock
Exams are conducted to the participants to maintain maximum
passing rate in every batch. The preparation
Covers the entire ITIL® foundation curriculum in a
comprehensive manner. This is followed by discussions
on the answers and the rationale document for each answer is
shared with each participant
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