Journal of Internet Banking and Commerce
Vol. 11, No. 3, December 2006
http://www.arraydev.com/commerce/jibc/current.asp

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From JIBC Publisher Nahum Goldmann
http://arraydev.com/commerce/JIBC/2006-12/06012-Publ.html
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PDF: A New Format

For the last 10 years we have been publishing JIBC in the HTML format;
to be technically correct in last 5 years in its latest standard
adaptation of xHTML 1.0 Strict. This decision was good for its time
and, as a result, JIBC is well represented in the leading search
engines, blogs and alike.

The Editorial Board feels that it is time to move ahead and start
publishing JIBC in the PDF format. Spearheaded by Prof. Joshua Fogel
and with the active participation of our Chief Editor Prof. Nikhil
Agarwal and Assistant Editor Dr. Xin "Robert" Luo, this effort came to
fruition in the new version of JIBC Submission Template
(http://www.arraydev.com/commerce/jibc/guides.htm#SubmissionGuidelines.).
The new format will be in full effect starting with the first 2007
issue of the Journal.

The Editorial Board feels that the new format will provide us with the
better technical quality publication. It is also critically important
that the authors will be better able to edit and prepare their
articles, which from now on will have to be submitted in the RTF or
DOC (MS Word ver. 6.0) format.

It is important to note that by now PDF is as much mainstream as is
HTML, and is also being as well indexed in the leading search engines.
Not less important to us is the recently announced but long
anticipated move of Adobe to submit PDF to the international standard
bodies, to be maintained as an open non-proprietary standard.

I would like to use this occasion to thank Joshua Fogel, Nik Agarwal
and Robert Luo for their effort in developing the new publication format.

For those of you who have noticed the new honorific in front of
Robert's name, it is official by now and I'm asking you all to join me
in congratulating Xin "Robert" Luo, PhD, for successfully defending
his doctoral thesis and being installed as a newly minted Assistant
Professor of Computer Information Systems in the Department of
Computer Information Systems of School of Business at Virginia State
University, USA. Well done! We hope that Robert will proceed for many
years with supporting JIBC's publication with his usual efficiency and
quality.

Again, I am asking each and every one of you, our readers and
subscribers, to email JIBC to at least 3 of your colleagues, friends
and discussion groups that you are participating at, and recommend
that they also subscribe.

As well, I am challenging all the current and past authors and editors
to email your articles -- along with the rest of JIBC edition -- to at
least 10 of your peers and colleagues in academia, government and
industry. Make sure they are aware of your articles and the Journal of
Internet Banking and Commerce. Recommend that they also subscribe to
email editions. After all, we send it around just 2-3 times a year.

A special appeal to ecommerce/ebusiness students to pass a word about
JIBC to your professors and classmates and, more important, to ask
them to supply new articles and tell everybody to subscribe.

Let's spread the word!

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From JIBC Editor-in-Chief Nikhil Agarwal
http://www.arraydev.com/commerce/jibc/2006-12/editorial_December2006.html
=============================================

Wish you a very happy new year 2007.

In Chinese mythology 2007 is a year of Ding Hai or the year of Pig. In
modern world (youth) are celebrating it as year of James Bond (note
007). I would rather agree with modern world. Year 2007 is a year of
economic growth & prosperity as most of the markets around the world
are looking strong. In the last year, the behaviour of different
sectors send mixed signals e.g. Automobiles where restructuring is the
buzzword or take steel where industry is heading towards consolidation
(Arcelor-Mittal, Tata-Corus). It would be interesting to witness the
similar trends in Internet companies. Any ideas?

In this issue we have nine articles from three different continents.
Carlos Flavian and Raquel Gurrea have touched upon the very important
sector the 'fourth state'. They have studied the impact of Internet on
press sector and analysed the possibilities for digital press versus
traditional press. AA Agboola from Nigeria has examined 36 banks for
electronic payment systems and tele-banking services in Nigeria.
Zouhaïer M'Chirgui in his article researched on electronic purse in
France, namely Moneo and discusses the problems preventing a
widespread adoption of Moneo and use by customers/merchants.

Another article from Nigeria, Ayo Charles has examined the prospects
of eCommerce implementation in Nigeria. He argued that developing
country like Nigeria is yet to harness the opportunities from optimal
financial gains. An empirical investigation of the adoption of
Internet Banking in Nigeria is conducted by Chiemeke and Evwiekpaefe.
These articles from African continent further consolidate the academic
interest of people in eBanking and eCommerce.

Hanudin, Hamid, Tanakinjal & Lada investigate the undergraduate
attitude & expectation towards mobile banking. This article takes
special reference on Islamic banking practices in Malaysia by
analysing student's socio-demographic elements. Sakkthivel from India
further discuss the impact of demographics on the consumption of
different services online in India. His research is supported by
primary research conducted at Indian Silicon Valley (Bangalore) to
understand the customer willingness to buy online. Halve and Kulkarni
from IMT, India studied the hospitals in city of Nagpur and proposed
the benefits of patient informatics in health care sector. Awamleh and
Fernandes from Dubai have argued the diffusion of Internet Banking
amongst educated consumers in a high-income non-OECD country. Their
research is supported by primary data and usage of technology
acceptance model (TAM).

At JIBC, we care about the constant feedback we get from our readers
and authors. We are also trying to restructure lot of things like the
way we accept and publish articles. From next issue onwards articles
will be available in PDF format to our readers. We are committed
towards open access philosophy, therefore, it will be openly available
to all who wish to simulate their minds.

Happy Reading and have a profitable year ahead.


================
PEER REVIEWED RESEARCH
================

FRANCE: The Market Difficulty for the Use of the Moneo Electronic Purse
(By Zouhaïer M'Chirgui)
http://www.arraydev.com/commerce/JIBC/2006-12/mchirgui.htm

Whether in other countries the introduction of electronic purse as a
new means for micropayment has known a success (Belgium with Proton
and Hong Kong with Octopus), in France the electronic purse, namely
Moneo, meets with some problems that prevent widespread adoption and
use by customers and merchants. Based on the two most highly
successful schemes - Proton and Octopus - some potential solutions are
proposed, dealing mainly with the technological and economic aspect,
in order to help the adoption and the use of Moneo.

Nigeria: The Prospects of e-Commerce Implementation in Nigeria
(By Ayo Charles K.)
http://www.arraydev.com/commerce/JIBC/2006-12/AYO-Ecommerce.asp

The Internet has brought about the emergence of virtual markets with
four primary distinct characteristics, which are real-time, shared,
open and global (Mohammad, 2003). The growing rate of ICT utilization
particularly the Internet has influenced at an exponential rate,
online interaction and communication among the generality of the
populace. The shortcomings notwithstanding, most people are connected
through their cell phones, home PCs and others through corporate
access and public kiosks. The patronage of the Internet all over the
world is monumental and has remained on the increase from inception.
However, with the enormity of businesses on the Internet, Nigeria is
yet to harness the opportunities for optimal financial gains.

This study is exploratory in nature as it attempts to unveil the
prospects of e-commerce participation based on the
ability-motivation-opportunity (AMO) framework. The paper proposes to
investigate the ability of consumers to purchase online, the available
motivation to do so, and the opportunities for Internet access.

NIGERIA: Electronic Payment Systems and Tele-banking Services in Nigeria
(By Agboola A. A.)
http://www.arraydev.com/commerce/JIBC/2006-12/agboola.asp

This paper examines electronic payment systems and tele-banking
services in Nigeria. Thirty-six out of the 89 banks in Nigeria as of
the end of 2005 were selected for the study. The questionnaire method
was used to gather data from bank workers.

NIGERIA: The Adoption of Internet Banking in Nigeria: An Empirical
Investigation
(By Chiemeke S.C.)
http://arraydev.com/commerce/JIBC/2006-12/chiemeke.html

This study examines the level of adoption of Internet banking in
Nigeria. Twelve large on-line banks that retained their brand names
after the consolidation were studied in terms of the functionality and
interactivity of their websites. The model used is similar to that
proposed by Diniz in 1998, with an additional factor on security
measures. Main factors that inhibit the adoption of Internet banking
in Nigeria are security and inadequate operational facilities
including proper telecommunications and power. The results reveal that
Internet banking is being offered at the BASIC level of Interactivity
with most of the bank having mainly information sites and providing
little Internet transactional services. The level of security of the
banks was also low as most of the banks have not adopted 128 bit
Secure Sockets Layer (SSL) encryption security measures. Most of the
banks perform extremely well in providing up-to date information.
However, further improvements on security and provision of key
ingredients of Internet banking which includes confidentiality,
effective communication integrity and availability, should be
considered in order to satisfy customer's requirements.

MALAYSIA: Undergraduate Attitudes and Expectations for Mobil Banking
By Hanudin Amin, Mohammad Rizal Abdul Hamid, Geoffrey Harvey
Tanakinjal and Suddin Lada)
http://www.arraydev.com/commerce/JIBC/2006-12/JIBC2.htm

This study analyzed the undergraduate students' willingness on
adopting the usage of mobile phone in banking transactions focusing on
Islamic banking in FT, Labuan. Research has been conducted to analyze
the students' attitudes and expectations toward mobile banking.
Furthermore, students' socio-demographic elements were also studied
and analyzed in relation to the study. As noted, sample was taken from
students of Universiti Malaysia Sabah, Labuan International Campus. A
total of 615 students were approached using convenience-sampling
modes. And, the finding illustrate that students tend to learn and
adopt mobile banking in their banking transactions. In addition, the
results also demonstrate students' attitudes and expectations to be
the most consistent explanatory factors in predicting their
willingness on adopting mobile banking usage in the future. In the
nutshell, the findings were in-line with the previous study conducted
by Howcroft, Hamilton and Hewer (2002), Sivanand, Geeta and Suleep
(2004) and Laforet and Li (2005).

INDIA: Impact of Demographics on the Consumption of Different Services
Online in India
(By A.M. Sakkthivel)
http://www.arraydev.com/commerce/JIBC/2006-12/jourintmktgformat1.asp

The role of Internet is becoming inevitable to corporate and society.
Across the world, governments and the corporate sector are
increasingly working towards the better utilization of the Internet.
The Internet, which was initially perceived as a communication media,
is now metamorphosing into a powerful business media. The late 20th
and early 21st century witnessed the entry and exit of the dot.com
companies. The internet motivated many brick & mortar companies to use
the Internet to sell products/services online and found negative
outcomes as the companies failed to understand the internet buyer
behaviour and could not figure out the categories of services the
Internet users intend to buy. In offline marketing, demographics play
a vital role in understanding buying behaviour of consumers belong to
different segments which would enable companies to develop
products/services according to their specific requirements. Internet
is a medium that does not offer this luxury to companies to know the
profile of Internet users as it is an indirect medium. The companies
would do well if they could find the demographic profile of Internet
users that would help them devise strategies accordingly. Hence, the
author conducted an extensive primary research in Bangalore, India
(Silicon Valley of India) in order to identify the willingness of
Internet users to buy different services over Internet. The paper aims
at providing a specific focus to identify the impact of demographics
in influencing Indian Internet users in consuming different services
online. The outcomes would help the corporate world to understand the
importance of demographics on online purchase that could be adopted
and deployed for better use.

INDIA: Study of Hospital Community Awareness Through Patient Informatics
(By Harshavardhan Halve and Vikrant Kulkarni)
http://www.arraydev.com/commerce/JIBC/2006-12/Harsh.html

The development of healthcare facilities is not only influenced by the
opening of healthcare centres and hospitals but more so by their
effective administration and value orientation. If hospitals or the
healthcare centres are well managed, we can't deny
quantitative-cum-qualitative improvement in the healthcare services.
The scope of service now includes healthcare guidance, preventive
care, post-clinical attention, care and advice. Hospitals may handle a
person who is not a patient and hence we call a person visiting a
hospital a customer and not a patient. Like any other business, the
management of hospitals has changed from an art to a science and then
to a technology. Today's hospitals use a lot of medical hardware and
software in healthcare activity. Healthcare decisions are based on
diagnostic aids and assistance through an X-ray, scanning,
pathological tests and knowledge base of case history, etc. The
operational aspect of the healthcare is supported by a lot of
equipment and instruments specially designed for the purpose. The role
played by these aids is so vital and important that it is called
medical engineering. The medical engineering has helped the medical
professionals to reduce the drudgery of health care and concentrate on
diagnosis, prescriptions and treatment. The management of the
infrastructure of equipment and instruments is a very important
management function supporting the effect of offering a distinctive
service to the customer.

UAE: Diffusion of Internet Banking Amongst Educated Consumers in a
High-Income Non-OECD Country
(By Raed Awamleh and Cedwyn Fernandes)
http://www.arraydev.com/commerce/JIBC/2006-12/Awamleh.html

This study analyses the internet banking channels and service
preferences of educated banking consumers in the UAE and examines the
factors influencing the intention to adopt or to continue the use of
internet banking among both users and non users of internet banking.

SPAIN: The Impact of the Internet on Press Sector: New Possibilities
of Digital Press Versus Traditional Press
(By Carlos Flaviãin and Raquel Gurrea)
http://www.arraydev.com/commerce/JIBC/2006-12/RaquelGurrea1.asp

The development of the Internet in recent years is affecting working
of most businesses. The use of new digital formats in the press
industry has produced a real revolution in the concept of the basic
product of their activity. As a result of the increasing development
of journalism on the Internet, the free character of this new service
and the decrease of readers of some major newspapers, an intense
debate has arisen at the heart of the industry about the potential
cannibalism which may exist between the market share of traditional
print newspapers and digital versions. This article analyses this
issue from the marketing perspective and proposes some key factors
which might guarantee a more profitable coexistence of both
traditional print newspapers and the digital press, taking advantage
of the differences that both information formats present.


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=====================
Administrative Notice
=====================

Journal of Internet Banking and Commerce

JIBC is a leading edge publication that informs banking and electronic
commerce professionals and executives on principal developments,
benchmark practices, and future trends in the Internet-based marketing
practices of governments and industry. This free online interactive
journal is a way to keep in touch, to share information, and to
establish business contacts (networking) for worldwide professionals
that specialize in electronic commerce, governance and banking solutions.

In JIBC you will find informed discussion of the latest internet-based
banking and electronic trends and practices from around the world. Our
priority is quality, not quantity. We want to maintain JIBC as a
service that provides substantial information and an effective forum
for your articles, your letters, your insights and ideas.

JIBC invites banking and electronic commerce professionals,
academicians and publishers to submit important announcements,
original articles, guest columns and significant feature
presentations. We also welcome surveys, book reviews and letters to
the Editor. Technical discussions in highly specialized areas of
expertise will be kept to an absolute minimum.

JIBC is formally issued three to four times a year when an email
summary of current articles is distributed to subscribers. The full
text of current articles is posted on the JIBC Web site at
http://www.ARRAYdev.com/commerce/JIBC/current.asp.

The publication is complemented by the Compendium of Internet Banking
and Commerce Initiatives at:
http://www.arraydev.com/frames/f-guest_comp.htm.
We invite readers to provide brief descriptions of products, books,
and services that they think others will find interesting.

The Journal of Internet Banking and Commerce (JIBC) is provided as a
service by ARRAY Development based in Ottawa, Canada. Views expressed
are those of the authors and are not necessarily shared by ARRAY
Development. Firms or individuals interested in sharing sponsorship of
this project may contact array(at) ARRAYdev.com.

The JIBC Web Archive
http://www.arraydev.com/commerce/jibc/articles.htm
contains all articles published to date.

You can reach the Editor-in-Chief Nikhil Agarwal with any questions or
comments by email at:
nikhil.jibc (at) gmail.com

Publisher Nahum Goldmann is at:
Nahum.Goldmann (at) ARRAYdev.com.


=================================
Editorial Board
=================================

Publisher and Member of the Editorial Board: Nahum
Goldmann

Chief Editor: Nikhil Agarwal

Founding Chief Editor Emeritus and Member of the
Editorial Board: Gord Jenkins

Assistant Editor: Xin "Robert" Luo

Mailing List Managing Editor: Anne-Marie Jennings

Contributing Editors
UK Contributing Editor: David G.W.Birch
US Contributing Editor: Joshua Fogel
Australia Contributing Editor: Dale Pinto
Japan Contributing Editor: Carin Holroyd
Middle East Contributing Editor: Raed Awamleh
Legal Contributing Editor: Edwin Jacobs
Africa Contributing Editor: Alemayehu Molla
France Contributing Editor: Jean-Michel Sahut
India Contributing Editor: Arun Mohan Sherry
Malaysia Contributing Editor: Bala Shanmugam
Canada Contributing Editor: Arthur J. Cordell


Please send any questions related to maintenance of
this Web site to:
array (at) ARRAYdev.com

Information and subscription for JIBC mailing list is available via:
http://groups.yahoo.com/group/JIBC/