... Fred, Do you have any more details on this dome heater? I really have to do something soon about the frost problem I am having. On these crystal clear...
Hi David, The Dome Heater is currently being tested by our beta testers. It's 12 volts and taps off the power to the camera, so that a separate power cord...
... Daniel, Yes the mounting pole we sell is steel and it probably does conduct some heat away from the camera. Changing the pole we sell to another material...
I might be a good test subject since we've already had temps below -10F but I do already have a separate power cable. I was going to document my system in a...
Another accessory you could offer would be a short (say, 3 inches) extension to your pole made of a durable plastic--they make handgun frames from such...
... Hi Daniel, Thanks for the suggestion. I'll have to cobble together something like that here and do some measurements on the improvement of that method and...
In just installed my new moonglow all sky cam in my backyard observatory. I use remote desktop to run the observatory from my home. The all sky cam software...
Although I haven't yet tried the ASC software, the local screen refresh is always slow whenever I use VNC to remote into a machine running any kind of video...
Hi Jeff, I use remote desktop as well, i have no problem with it. I use as software 'Radmin' for remote desktop. Radmin-server is installed on my desktop in...
I had a chance to do some reading. Apparently remote desktop and directshow do not work together. Looks like I will be trying radmin or vnc. thanks guys, jeff...
Jeff, VNC has worked near perfectly for me for years, and I've heard great things about radmin too. You should be fine with either of them. But for some reason...
Hi Erik. Fred of Moonglow Technologies recently told me that there's a specific RAM combination that leads to a memory leak condition in ASC Uploader, causing...
I use ASC with Logmein with no issues other than the bandwidth required, 1-2Mb/sec to handle the video. I have also used Radmin with the same results. Both...
Hi Jeff, thanks for the tip, but what do you mean with 'different RAM spec.' ? That's not clear to me ? __________________________________ kind regards, Erik...
... We might have a workaround for the memory leak, we have isolated a case where a leak was caused by the OS/driver code that checks whether the video signal...
Folks, A new beta test version of ASC Uploader is available. This is primarily for the people who experienced a memory leak, where their system would lock up...
Fred, I downloaded the beta Uploader, primarily to test the change related to the memory leak. With 9 hours of running the handle count has barely moved....
Hi All, Up until today my all sky cam has been working great. Yesterday I broke down and moved my setup, and installed the new beta version (1.3 I think?)...
Tom, Normally with an NTSC capture the image size is 720x480 pixels which results in a slight horizontal stretch on the app display. I think you were getting...
... Mike, This sounds like a bad connection on the camera side, with either the power or the video. So concentrate on checking connections. Look along the...
Hi Fred,  I had some time to do more troubleshooting today. I looked liked the wires had seperated where they come out of the transformer. I bought a new...
... Hi Mike, At this point it seems like the computer/digitizer/software is not to blame. If you can find a TV set to plug the camera directly into, that...
We pleased to announce version 1.1 of ASC Uploader is now released. If you are running the 1.1b3 beta, there is no need to upgrade as it is virtually the same...
Fred When I uninstall the program, what about the file folders from 2011 the images were saved in (I save the Allskycam images every 20min) will the new...
