Has anyone come up with a better way of handling interview timeouts
than what Dimensions (running 3.5) offers by default?

With the out-of-box setup, a respondent cannot return to an
in-progress interview until the X minute timer has expired and the
session goes from in progress to timed out. If we have X at 5, that
is a long time to keep a respondent's attention. And we know that as
X->0 we'll take a performance hit. But as-is we're giving a less than
ideal experience to respondents, particularly as, under our old survey
system, there was no such limitation.

Aside from tuning the X value, has anyone come up with a means to
allow respondents to return to an interrupted interview immediately?

Any input is appreciated.

-Thomas
KnowledgeNetworks