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Circulation records being deleted by unknown agents   Message List  
Reply | Forward Message #48 of 291 |
HI,

Please can you let me know whether any of you have experienced
problems with the circulation system. We are issuing out books and
2/3 days afterwards when we check the record or want to check the
book in - it cannot be found - although the catalogue record still
says checked out.

This has been happening with us for an unknown period of time and we
currently are resorting to a manual print system but still have
approx 800 records of books apparently out on loan and we do not
know who they are on loan to.

We have logged all transactions in the database, printed proof of
the loan, and done everything we can but both Beau and our developer
are stumped. So far all we have ascertained is that at about 8 at
night possibly something is going and wiping all the information
from the circulation record - the record is still there but it
contains no information. However we cannot trace what is doing this.

Any ideas or other experiences?

Thanks,

Di Kruger








Fri Nov 11, 2005 10:02 am

krugerdianne
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Message #48 of 291 |
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HI, Please can you let me know whether any of you have experienced problems with the circulation system. We are issuing out books and 2/3 days afterwards when...
krugerdianne
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Nov 11, 2005
10:02 am

We experience a different problem with the circulation module. When checking in items the circulation record would show that the patron no longer had the...
spaparo@...
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Nov 11, 2005
1:12 pm

Well that sounds pretty much the same as our problem - lots of books issued out in the catalogue but no records showing in circulation even though the person...
Di Kruger
di.kruger@...
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Nov 14, 2005
6:44 am

Hi Suzanne.. Which fields don't fill in on the acquisition request? Beau Schless President/CEO NOTEbookS Library Automation Systems HTTP://WWW.RASCO.COM PH:...
bschless@...
bschless
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Nov 14, 2005
10:11 am

Beau Email address of the patron. Kind Regards, Suzanne Paparo Information and Systems Librarian Founders Library St. George's University PO Box 7 St. George's...
spaparo@...
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Nov 14, 2005
12:27 pm

Hi./.what field in the name and address book do you have it pointing to in the configuration document under borrower lookups? Beau Schless President/CEO ...
bschless@...
bschless
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Nov 14, 2005
1:30 pm
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