Try this
http://support.microsoft.com/default.aspx?scid=kb;en-us;295278
other than that, search for ikernel.exe and InstallShield
It's some kind of issue with your computer setup
--- In RatShopper@yahoogroups.com, "stephenleath" <LEATH@...> wrote:
>
> I get the following error when trying to to install ratshopper.
>
> Error installing ikernel.exe (0x10000)
>
> Can anyone help
>
> Thanks
> Steve
>
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