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RepGrid · For people who are interested in PCP theory and the application of George Kelly’s repertory grid interview technique
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Reply | Forward Message #299 of 453 |
Re: [RepGrid] PCP for CRM

George

I would suggest looking at the book on Business Applications of Repertory
Grid (Valerie Stewart / Andrew Stewart) where you will have several examples of
exactly the process / question that you want to ask. You will receive with
this email contact with Enquire Within that will also help you.

May I suggest that you also talk to Laurence Moss in AA (Amsterdam) because
he has a good understanding of Rep Grid. I also have some examples developed
with other clients.

Paul Malyon


[Non-text portions of this message have been removed]






Tue Mar 7, 2006 8:46 am

PGMalyon@...
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Message #299 of 453 |
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Hi, I am working on a project to develop a comprehensive system to support the management of various customer relationships. The first steps are to define who...
georgeschiro
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Mar 7, 2006
3:33 am

George I would suggest looking at the book on Business Applications of Repertory Grid (Valerie Stewart / Andrew Stewart) where you will have several examples...
PGMalyon@...
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Mar 7, 2006
3:29 pm
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