Mike, One client told me that their contract with the bargaining unit forbid them from putting names in root cause analysis reports. They were allowed to...
The technicque we always used for employee concern investigation reports was a confidential "eyes only" cross reference of employee "A", supervisor "B", etc....
Tish, Sounds good to me. Would it be OK to put in the names of people whose activities have already been in the media? Take care, Bill Corcoran Mission: Saving...
Hi all, What are the best practices with process pump change over schedule? Should it be done more frequently, should it not be? Excessive start-stop affects ...
DD, Are you asking about the situation in which there are multiple redundant pumps for moving the same fluid? Take care, Bill Corcoran Mission: Saving lives,...
Yes Dr, these are typical 2x100% centrifugal pump with mechanical seal. Seal failure is of primary concern; it agravates due to excessive start & stop; and...
DD, et al, Given the recommendation by V to include a three monthly test of the standby pump, I encourage you to incorporate this practice AND to make it the ...
In recent years more and more of my clients are having interactive workshop-type presentations of investigated events. The slideshows go into more or less gory...
BillC: "One client does the workshops very exhaustively, but does not do any root cause analysis reports!" I'm curious...how well do you think they are...
Dear Editor, Jay Allen's article, "Inefficiency With the Best of Intentions" in the "One Good Idea" slot of the OCTOBER 2005 QUALITY PROGRESS is a rare gem. ...
Kim, Much better. In fact, the client that did the workshops rather than issue reports got superb results. Most of my clients that just issue reports don't...
So, if you had a client come to you and say "Dr. Bill, you're completely in charge. I want you to do this investigation any way you think is necessary, and...
Kim, You realize, of course, that you're asking Colonel Sanders for the Kentucky Fried Chicken recipe! Here goes: 1.. Do a superb Root Cause Analysis. 2.....
Bill C: The One time I felt like we had really good communication on some results we did something similar. Actually, it was a preliminary report we did this...
Hi friends, I am searching a goods Key Performance Index for measuring the effectiveness of Root Cause Analysis Program. Can you send me EXAMPLES or doing some...
Oswaldo, If you are beginning the implementation of a root cause analysis system capture what your "in-line yield", "end-of'line yield" and field failure rates...
Kim, Great story. I'd like to hear more stories of how root cause analysis results got "rolled out of the hangar." My observation about what people need to...
Joe, Oswaldo, Ujwal, and all, Before designing a Key Performance Index one might wish to know what the objectives of the program are. Different people have...
Bill C., My organization does not have a written rule about the use of names in RCA reports. But we do have an established custom. We traditionally attach...
Do you think that a $4million hit is worth a root cause analysis? The generic implications/ extent of condition/ extent of cause might be interesting. Take...
Bill Salot, Thanks ever so much for weighing in on this one. I'm hoping that you and others will let us know what the real pros and cons are from their...
Bill, A little less flippantly -- it might be hard to get the involved people together to develop the causal chart. Otherwise it would be speculation and CAs...
I think you can get to RCA heaven by obeying the Ten Commandments of RCA. But to get a good condo you'll have to obey the Supplementary Commandments as well. ...
Bruce, Thanks. Who should do the root cause analysis? Take care, Bill Corcoran Mission: Saving lives, pain, assets, and careers through thoughtful inquiry. ...
Bruce, Thanks. As a taxpayer, it matters little to me whether DOE wastes my money breaking equipment, which would get investigated long before it hit $4.0E+6,...
Bill, After much discussion with Bill Salot and others I call the trees factor trees. Here is a factor tree done with VISIO (R). Count this as my Slide of the...
Hi Bill You asked: "Do you have any comments on this factor tree?" It could also be called a "Prerequisite Tree". It is built on necessity logic - In order to...