Kent, Thanks ever so much. That is an excellent question. We need to talk more about "lines of inquiry" in this forum soon. Do you have a form for capturing...
Bill C., The latest additions and improvements to your "Rooticians' Dictionary" have raised it to another level. It is outstanding! Keep improving and ...
Bill Salot, Thanks for the kind words. The updated version with lots of improvements is pasted below. I will answer your questions and reply to your comments...
I know everyone learns this, but does anyone use it? If you do use it, what does your work sheet look like? Take care, Bill Corcoran Mission: Saving lives,...
If you let your root cause teams decide what the root causes are based on their perceptions of correctability you miss a lot of root causes. That's why we say...
Attached is the generic form we developed for taking personnel statements immediately after an event. Of course, we follow up with specific, detailed...
Thanks, Kent. We developed something similar. Here's ours: Terry Personnel Statement Sheet (To be completed by all personnel involved in event) Name:...
Terry, I found your sample personnel statement quite useful. It starts from a Human Performance perspective by having the person describe simple things that...
Thanks, Bill. I'm glad what Kent and I provided was useful. That's what we're about here. Sharing what we've learned and continuing to learn from each other. ...
Terry, The INPO Human Performance model assumes that events occur at the Human-System Interface (HSI). The events are preceded by Flawed Defenses and Error...
Glen, Thanks. I think I know what you are saying, but even false statements are real evidence. Take care, Bill Corcoran Mission: Saving lives, pain, assets,...
Dear Bob, Bill Corcoran, Bill Salot, Mike and all, I would like to ask your humble opinion on a situation where, What if the latent cause of the problem will...
Rolly, Well, how influential are those 39 people...do they want to learn? I don’t know, you could better prepare the 39 for a better criteria for the next...
Rolly, I go with Mike. If the 39 people get trained in how to identify the factors that resulted in a problem they may be in a position to help reword the...
Thanks ever so much for all contributions. Do you find it better to just let the individual fill it out or do you use the sheet for an interview? How does the...
Kent, Thanks ever so much. I hope people use both forms and make up their own. I hope they share their "new improved" versions. Take care, Bill Corcoran ...
Bill, I've got to get off this yahoo group / email. I'm getting dozens of emails that I don't need. Can you help me out? Greg Weatherby Human Performance SME ...
Bill C., Not having used "Personal Statement" forms, I really don't know what I am talking about, I can see that they would have value as: * Facilitative,...
Rolly, Humble opinions are cheap. Here is mine. If the contractor makes an error that affects the operation of the facilities group, aren't they allowed to...
I always wondered about that...so why not train on the eventuality of being in a RCA and accident investigation. I think you can make a better accident ...
Rolly, Please indulge me: Who is responsible for the success of the facility? In other words, if there is a loss of production, who is losing financially? And,...
I uploaded the two forms to the second spillover site.(Our files section is chock-a-block full.) If you download them and use them, please let us all know how...
Bill S., As with most things, there is no one approach that works best in all circumstances. Some people respond best to an interview while others feel...
Terry, As usual, you describe the situation well. You said, "At the conclusion of the investigation, I destroy all personnel statements". I have one question:...
Mike and Terry, Thanks for the great ideas. Mike, I think you are onto something. What would change if we all went around with the approach that we were ready...
Hello Mike and others, Heres the catch, Case 1 : As I have mentioned earlier the people maintaining the equipment are 3rd party contractors, those 39 people...
Bill, I have asked these questions to them and they answer me that they can only suggest or recommend but the bottomline the contractor will have the final...
Hey Rolly, That is certainly is a dilemma...activist face this all the time....should I stand by and do nothing, do I get involved with no chance of influence,...
Dear Mike, The reason for my refusal is that whatever changes that will be made, the contract cannot be change unless it expires. A situation where no one can...