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The News - Cyberspies penetrate electrical grid: report; HIMSS09: Gr   Message List  
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"If you want to build a ship, don't herd people together to collect wood
and don't assign them tasks and work, but rather teach them to long for
the endless immensity of the sea" - Antoine de Saint-Exupery

"Once you choose hope, anything's possible." - Christopher Reeve

=20

Top Picks

Cyberspies penetrate electrical grid: report
"Cyberspies have penetrated the U.S. electrical grid and left behind
software programs that could be used to disrupt the system, the Wall
Street Journal reported on Wednesday."
http://www.reuters.com/article/topNews/idUSTRE53729120090408=20

http://www.google.com/hostednews/afp/article/ALeqM5gniLM6lFJe1fkwWluc_qr
G2kJdow=20

=20

HIMSS09: Greenspan's thoughts on economy and health care IT generate a
buzz
"Alan Greenspan, former Chairman of the Federal Reserve, kicked off the
final day of the Healthcare Information and Management Systems Society
(HIMSS) conference in Chicago, IL. He focused on why the economy is in
the state it is in and highlighted some of the telltale signs that we
may be heading out of it; for instance, the dramatic decline in
inventories has begun to slow. But I felt his remarks lead to more
questions than answers; the questions raised focused more on how the
economy will impact health care."
http://blogs.techrepublic.com.com/cio-for-hire/?p=3D239=20

=20

IT Audit / Internal Audit / Compliance / Ethics

Less Than Half of Self-insured Organizations Addressing HIPAA
"Most self-insured U.S. companies are in danger of failing to meet the
HIPAA security requirements, and for many, the problem is that they
think it applies only to insurance companies and health care providers.
In fact, any organization that handles any individually identifiable
health information for insurance purposes for 50 or more individuals is
responsible for meeting the HIPAA requirements, including the security
rule. There are substantial penalties each time an organization fails to
meet the 18 standards and 36 implementation specifications, META Group
reported."
http://health-information.advanceweb.com/editorial/content/editorial.asp
x?CC=3D35763=20

=20

IT Process Improvement / Quality Management

Understanding the Cloud/Ops Disconnect
"Since ITIL is the lingua franca - the accepted common language - for IT
operations right now, let us use the ITIL framework to consider
operational inter-operability between the Cloud service provider and the
customer."
http://www.itsmwatch.com/itil/article.php/3814356=20

=20

Why U.S. Navy is Standardizing IT Strategy Around ITIL
"In 2006, EDS had a problem. A big problem. The company was facing
rampant and voluble dissatisfaction of its $9.9 billion contract to
manage the Navy and Marine Corps's land-side IT infrastructure, better
known as NMCI for Navy/Marine Corp. Intranet. The solve this migraine of
a headache, EDS, now a division of HP, turned to ITIL. "
http://www.itsmwatch.com/itil/article.php/3813651=20

=20

New ITIL Adoption Slowing
"Large IT organizations are continuing to expand ITIL initiatives at a
healthy pace, but new adoption may be slowing. The obstacles to adoption
are real, and benefits are sometimes difficult to quantify. Furthermore,
the current economic crisis is not favorable to investment in long-term
improvement programs such as ITIL. On the other hand, a downturn in
business volume may be the best time to make changes to IT processes and
services, as personnel may have more time for such initiatives."
http://www.itsmwatch.com/news/article.php/3811856=20

=20

Note: The Australian IT Service Management & Help Desk Summit is April
28th and 29th at Luna Park in Sydney
"The Australian IT Service Management & Help Desk Summit is where the
Help Desk industry thought leaders meet, key issues are discussed,
partnerships are formed and business is done. The focus of this event is
People, Process and Technology. The summit will showcase best and
innovative practices in the help desk industry including techniques to
make you helpdesk into and resourceful, motivated and integrated
business who deliver on service excellence.

Join your help desk industry peers and thought leaders at The Australian
IT Service Management & Help Desk Summit."

http://www.acevents.com.au/contact2009/index_itsmhd.html=20

=20

Data Centers / Cloud Computing / Green IT

Microsoft's Data Center Chief to Leave Company
"Manos will be senior vice president of technical services at Digital
Realty, which designs and manages data centers for third parties. He
will oversee the design and construction of Digital Realty's data
centers worldwide, and lead a new professional services offering that
the company plans to unveil shortly, it said in a statement Wednesday."
http://www.pcworld.com/businesscenter/article/162841/microsofts_data_cen
ter_chief_to_leave_company.html=20

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Digital Realty Trust Adopts Green Standards
"Wholesale data center provider Digital Realty Trust
(www.digitalrealtytrust.com) is adopting the newly announced Building
Research Establishment Environmental Assessment Method Bespoke
(www.breeam.org) data center standards for all future construction of
its data centers, ensuring environmental sustainability, reduced running
costs and increased long term building value, according to the company's
Tuesday announcement."
http://www.thewhir.com/web-hosting-news/033109_Digital_Realty_Trust_Adop
ts_Green_Standards=20

=20

Free-Cooling Estimated Savings
The Green Grid launched a free calculator for data centers that want to
estimate the savings that the use of an economizer could bring.
http://cooling.thegreengrid.org/calc_index.html=20

=20

Security and Risk Management

Microsoft warns of dangerous rise in scareware
"The threat of rogue security software, or 'scareware', has risen
dramatically over the past year or so, according to a new report from
Microsoft, but there was good news for the industry after a fall in the
number of vulnerability disclosures. Scareware is used by criminals to
extort money from vulnerable users by persuading them that their PC is
at risk or infected, and urging them to buy bogus security software."
http://www.vnunet.com/vnunet/news/2240101/microsoft-warns-rise-scareware


=20

Updated Conficker Ropes Victims into Rogue Anti-virus Scam
"An updated version of the Conficker worm is installing malware that
attempts to lure people into buying rogue anti-virus software. Security
researchers also say the worm is downloading malware tied to the
notorious Waledac botnet."
http://www.eweek.com/c/a/Security/Updated-Conficker-Ropes-Victims-into-R
ogue-Antivirus-Scam-376657/=20
http://news.cnet.com/8301-1009_3-10217386-83.html=20

=20

Cyber spying a threat, and everyone is in on it
"Nowadays, a hacker with a high-speed Internet connection, knowledge of
computer security and some luck can pilfer information thought to be
safely ensconced in a digital locker. And the threat is growing, with
countries - including the U.S. - pointing fingers at each other even as
they ramp up their own cyber espionage."
http://www.google.com/hostednews/ap/article/ALeqM5g9Qba11VwXiwuvQ129By-R
andlvAD97F54H00=20

=20

Giving Government Power To Unplug The Internet
"As the U.S. government considers significant changes to federal
cybersecurity regulations, one line item in proposed Senate legislation
shows why companies and citizens should pay attention. The bill would
give the president explicit power to turn off computer networks in the
interest of national security."
http://www.informationweek.com/news/security/government/showArticle.jhtm
l?articleID=3D216500090&subSection=3DVulnerabilities+and+threats=20

=20

Rid your computer of the Conficker virus
"Let's assume you're on the receiving end of the worst April Fool's Day
joke of 2009: your computer's been infected with the Conficker virus.
It's a frustrating but not insurmountable problem. This guide will walk
you through how to cleanse your computer and inoculate against other
Conficker variants."
http://download.cnet.com/8301-2007_4-10208734-12.html=20

=20

Health and Healthcare

HIMSS: Dell, Perot Systems Unleash Health Care IT Salvo
"Dell (NSDQ:Dell) and solution provider Perot Systems (NYSE:PER ) (2008
VARBusiness 500 No. 35) announced a partnership Monday to provide
products and services to the health-care IT industry, including
virtualized desktops, servers, storage and electronic medical records
(EMR) either on-premise, hosted off-site or in secure private clouds."
http://www.crn.com/healthcare/216403066=20

=20

HIMSS: Moving From Stimulus Hope To Real Health-Care IT Projects
"If there was a dominant theme at this year's Healthcare Information and
Management Systems Society (HIMSS) conference in Chicago, it was
undoubtedly the federal stimulus--what the American Recovery and
Reinvestment Act means for those with a health-care IT stake, and what
they can do to capitalize on the opportunities it presents."
http://www.crn.com/healthcare/216500291

=20

Human Error / Safety / Environment

Obama, Who Vowed Rapid Action on Climate Change, Turns More Cautious
"President Obama came to office promising swift and comprehensive action
to combat global climate change, and the topic remains a surefire
applause line in his speeches here and abroad. The latest on President
Obama, the new administration and other news from Washington and around
the nation. Yet the administration has taken a cautious and rather
passive role on the issue, proclaiming broad goals while remaining aloof
from details of climate legislation now in Congress."
http://www.nytimes.com/2009/04/11/us/politics/11climate.html=20

=20

Chu wants labs to work on energy, climate change
"In a speech today at Sandia National Laboratories, U.S. Energy
Secretary Steven Chu compared unchecked global warming to riding on the
Titanic. 'Lots of people see there's an iceberg ahead, but it takes a
long time to turn the boat around,' Chu said. 'If we turn it now, we can
mitigate the blow.'"
http://www.bizjournals.com/albuquerque/stories/2009/04/06/daily51.html=20

=20

Climate change hits Australia first, and hard
"A Southern Hemisphere continent that was already a land of climate
extremes has become more so in recent years. Even as the tropical north
is deluged by flooding and warmer ocean currents are spawning more
powerful cyclones, the parched south and interior have turned into
baking dead zones. The results: vast brush fires, killer heat waves,
increased tropical diseases, ruined crops, loss of livestock, severe
water shortages and quickening species extinction."
http://www.latimes.com/news/opinion/editorials/la-ed-australia11-2009apr
11,0,5613275.story=20
The earlier article by Julie Cart they mention is at:
http://www.latimes.com/news/nationworld/world/la-fg-climate-change-austr
alia9-2009apr09%2C0%2C65585.story=20

=20

Global News / Business / Economics

The Outlook For China's Economy
"Even once the U.S. economy recovers, it will rely less on consumption
and imports and more on an improvement in net exports. The world where
the U.S. was the consumer of first and last resort--spending more than
its income and running an ever larger current account deficit--and where
China was the producer of first and last resort, spending less than its
income and running ever larger current account surpluses, is changing."
http://www.forbes.com/2009/04/08/china-economy-yuan-exports-opinions-col
umnists-nouriel-roubini.html=20

=20

Asia key to restoring world growth-World Bank chief
"Asia is key to restoring global growth and an East Asia Summit in
Thailand next week is a good opportunity to discuss economic issues
confronting the region, World Bank President Robert Zoellick said on
Thursday."
http://in.reuters.com/article/specialEvents4/idINN0917011320090409=20

=20

US News / Business / Economics

Google addresses newspaper woes
"The majority of newspapers should be online, says Google boss Eric
Schmidt, amid criticism it should share some of the millions it makes
from newslinks."
http://news.bbc.co.uk/2/hi/technology/7988561.stm=20

=20

The Most Innovative Companies
A Business Week Special Report.
http://www.businessweek.com//magazine/toc/09_16/B4127innovative_companie
s.htm?campaign_id=3Drss_null
<http://www.businessweek.com/magazine/toc/09_16/B4127innovative_companie
s.htm?campaign_id=3Drss_null>=20=20

=20

Betting On Technology
"Depression-era history hints that big technology firms might do best in
a long economic downturn."
http://www.forbes.com/2009/04/08/success-during-downturn-technology-glob
al-09-success.html?feed=3Drss_news=20

=20

The Smart-Grid Dilemma
"What do utilities make money on? Energy consumption. So, what incentive
do they have to install smart meters in your house and make this a
transparent process with variable pricing if that means it would
eventually reduce your energy bill, hence their revenue?"
http://www.forbes.com/2009/03/26/smart-grid-utilities-technology-enterpr
ise-tech-smart-grid.html?feed=3Drss_technology_enterprisetech=20

=20

Technology & Science

General Motors, Segway unveil electric two-wheeled, two-seat vehicle
" Struggling General Motors Corp. is hoping that one answer to people's
green transportation needs lies in a two-wheeled, two-seat electric
vehicle it jointly developed with Segway Inc."
http://www.computerworld.com/action/article.do?command=3DviewArticleBasic&
articleId=3D9131240&intsrc=3Dnews_ts_head=20

=20

Are Patent Problems Stifling U.S. Innovation?
"The U.S. Patent & Trademark Office is drowning in applications while
its budget shrinks. Stanford Law professor Mark Lemley suggests some
fixes"
http://www.businessweek.com/innovate/content/apr2009/id2009048_138177.ht
m?campaign_id=3Drss_tech=20

=20

End Notes

The News is brought to you by George Spafford, Principal Consultant at
Pepperweed Consulting, LLC. Pepperweed is nationally recognized as a
leader in IT Management Consulting. For more information, check out our
website at www.pepperweed.com <http://www.pepperweed.com> or call
888-229-0145. Please let us know if you see stories you think should be
included in the next issue of The News, and feel free to forward this
email on to others.

Titles and links to articles written by me are listed at:
http://spaffordconsulting.com/articles.html and if you have news or
feedback you'd like to share, please send an email to
george.spafford@....

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Archives of The News newsletter are available at
http://www.spaffordconsulting.com/dailynews.html .

=20

_____________________________________________=20

George Spafford
Principal Consultant
ITIL Service Manager, TOCICO Jonah, IPRC, CISA
Pepperweed Consulting, LLC(r)
Office: 269-556-9597
Mobile: 269-208-1832
FAX: 208-978-6295
George.Spafford@...

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<p class=3DMsoNormal><i><span style=3D'font-size:10.0pt;font-family:"Arial"=
,"sans-serif";
color:black'><o:p>&nbsp;</o:p></span></i></p>

<p class=3DMsoNormal><i><span style=3D'font-size:10.0pt;font-family:"Arial"=
,"sans-serif";
color:black'>&quot;If you want to build a ship, don't herd people together =
to
collect wood and don't assign them tasks and work, but rather teach them to
long for the endless immensity of the sea</span></i>&#8221;<span
style=3D'font-size:10.0pt'> &#8211; Antoine de Saint-Exupery<br>
<br>
</span><i><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>&quot;Once you choose hope, anything's possible.</span></i>&#8=
221;<span
style=3D'font-size:10.0pt'> &#8211; Christopher Reeve<o:p></o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","s=
ans-serif";
color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>Top Picks</span></i></b><span style=3D'font-size:14.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Cyberspies penetrate electric=
al
grid: report<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
;
color:black'>&#8220;Cyberspies have penetrated the U.S. electrical grid and
left behind software programs that could be used to disrupt the system, the
Wall Street Journal reported on Wednesday.&#8221;<br>
<a href=3D"http://www.reuters.com/article/topNews/idUSTRE53729120090408">ht=
tp://www.reuters.com/article/topNews/idUSTRE53729120090408</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><a
href=3D"http://www.google.com/hostednews/afp/article/ALeqM5gniLM6lFJe1fkwWl=
uc_qrG2kJdow">http://www.google.com/hostednews/afp/article/ALeqM5gniLM6lFJe=
1fkwWluc_qrG2kJdow</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>HIMSS09: Greenspan's thoughts=
on
economy and health care IT generate a buzz<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
;
color:black'>&#8220;Alan Greenspan, former Chairman of the Federal Reserve,
kicked off the final day of the Healthcare Information and Management Syste=
ms
Society (HIMSS) conference in Chicago, IL. He focused on why the economy is=
in
the state it is in and highlighted some of the telltale signs that we may b=
e
heading out of it; for instance, the dramatic decline in inventories has be=
gun
to slow. But I felt his remarks lead to more questions than answers; the
questions raised focused more on how the economy will impact health care.&#=
8221;<br>
<a href=3D"http://blogs.techrepublic.com.com/cio-for-hire/?p=3D239">http://=
blogs.techrepublic.com.com/cio-for-hire/?p=3D239</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>IT Audit / Internal Audit / Compliance / Ethics<o:p></o:p></=
span></i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Less Than Half of Self-insure=
d
Organizations Addressing HIPAA</span></b><span style=3D'font-size:10.0pt;
font-family:"Arial","sans-serif";color:black'><br>
&#8220;Most self-insured U.S. companies are in danger of failing to meet th=
e
HIPAA security requirements, and for many, the problem is that they think i=
t
applies only to insurance companies and health care providers. In fact, any
organization that handles any individually identifiable health information =
for
insurance purposes for 50 or more individuals is responsible for meeting th=
e
HIPAA requirements, including the security rule. There are substantial
penalties each time an organization fails to meet the 18 standards and 36
implementation specifications, META Group reported.&#8221;<br>
<a
href=3D"http://health-information.advanceweb.com/editorial/content/editoria=
l.aspx?CC=3D35763">http://health-information.advanceweb.com/editorial/conte=
nt/editorial.aspx?CC=3D35763</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>IT Process Improvement / Quality Management<o:p></o:p></span=
></i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Understanding the Cloud/Ops
Disconnect</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","s=
ans-serif";
color:black'><br>
&#8220;Since ITIL is the lingua franca &#8211; the accepted common language
&#8211; for IT operations right now, let us use the ITIL framework to consi=
der
operational inter-operability between the Cloud service provider and the
customer.&#8221;<br>
<a href=3D"http://www.itsmwatch.com/itil/article.php/3814356">http://www.it=
smwatch.com/itil/article.php/3814356</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Why U.S. Navy is Standardizin=
g IT
Strategy Around ITIL<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
;
color:black'>&#8220;In 2006, EDS had a problem. A big problem. The company =
was
facing rampant and voluble dissatisfaction of its $9.9 billion contract to
manage the Navy and Marine Corps&#8217;s land-side IT infrastructure, bette=
r
known as NMCI for Navy/Marine Corp. Intranet. The solve this migraine of a
headache, EDS, now a division of HP, turned to ITIL. &#8220;<br>
<a href=3D"http://www.itsmwatch.com/itil/article.php/3813651">http://www.it=
smwatch.com/itil/article.php/3813651</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>New ITIL Adoption Slowing</sp=
an></b><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br=
>
&#8220;Large IT organizations are continuing to expand ITIL initiatives at =
a
healthy pace, but new adoption may be slowing. The obstacles to adoption ar=
e
real, and benefits are sometimes difficult to quantify. Furthermore, the
current economic crisis is not favorable to investment in long-term improve=
ment
programs such as ITIL. On the other hand, a downturn in business volume may=
be
the best time to make changes to IT processes and services, as personnel ma=
y
have more time for such initiatives.&#8221;<br>
<a href=3D"http://www.itsmwatch.com/news/article.php/3811856">http://www.it=
smwatch.com/news/article.php/3811856</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Note:&nbsp; The Australian IT
Service Management &amp; Help Desk Summit is April 28<sup>th</sup> and 29<s=
up>th</sup>
at Luna Park in Sydney<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
;
color:black'>&#8220;The Australian IT Service Management &amp; Help Desk Su=
mmit
is where the Help Desk industry thought leaders meet, key issues are discus=
sed,
partnerships are formed and business is done. The focus of this event is
People, Process and Technology. The summit will showcase best and innovativ=
e
practices in the help desk industry including techniques to make you helpde=
sk
into and resourceful, motivated and integrated business who deliver on serv=
ice
excellence.<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'>Join your help desk industry
peers and thought leaders at The Australian IT Service Management &amp; Hel=
p
Desk Summit.&#8221;<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><a
href=3D"http://www.acevents.com.au/contact2009/index_itsmhd.html">http://ww=
w.acevents.com.au/contact2009/index_itsmhd.html</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>Data Centers / Cloud Computing / Green IT<o:p></o:p></span><=
/i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Microsoft's Data Center Chief=
to
Leave Company</span></b><span style=3D'font-size:10.0pt;font-family:"Arial"=
,"sans-serif";
color:black'><br>
&#8220;Manos will be senior vice president of technical services at Digital
Realty, which designs and manages data centers for third parties. He will
oversee the design and construction of Digital Realty's data centers worldw=
ide,
and lead a new professional services offering that the company plans to unv=
eil
shortly, it said in a statement Wednesday.&#8221;<br>
<a
href=3D"http://www.pcworld.com/businesscenter/article/162841/microsofts_dat=
a_center_chief_to_leave_company.html">http://www.pcworld.com/businesscenter=
/article/162841/microsofts_data_center_chief_to_leave_company.html</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Digital Realty Trust Adopts G=
reen
Standards</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sa=
ns-serif";
color:black'><br>
&#8220;Wholesale data center provider Digital Realty Trust
(www.digitalrealtytrust.com) is adopting the newly announced Building Resea=
rch
Establishment Environmental Assessment Method Bespoke (www.breeam.org) data=
center
standards for all future construction of its data centers, ensuring
environmental sustainability, reduced running costs and increased long term
building value, according to the company's Tuesday announcement.&#8221;<br>
<a
href=3D"http://www.thewhir.com/web-hosting-news/033109_Digital_Realty_Trust=
_Adopts_Green_Standards">http://www.thewhir.com/web-hosting-news/033109_Dig=
ital_Realty_Trust_Adopts_Green_Standards</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Free-Cooling Estimated Saving=
s</span></b><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br=
>
The Green Grid launched a free calculator for data centers that want to
estimate the savings that the use of an economizer could bring.<br>
<a href=3D"http://cooling.thegreengrid.org/calc_index.html">http://cooling.=
thegreengrid.org/calc_index.html</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>Security and Risk Management<o:p></o:p></span></i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Microsoft warns of dangerous =
rise
in scareware</span></b><span style=3D'font-size:10.0pt;font-family:"Arial",=
"sans-serif";
color:black'><br>
&#8220;The threat of rogue security software, or 'scareware', has risen
dramatically over the past year or so, according to a new report from
Microsoft, but there was good news for the industry after a fall in the num=
ber
of vulnerability disclosures.&nbsp; Scareware is used by criminals to extor=
t
money from vulnerable users by persuading them that their PC is at risk or
infected, and urging them to buy bogus security software.&#8221;<br>
<a
href=3D"http://www.vnunet.com/vnunet/news/2240101/microsoft-warns-rise-scar=
eware">http://www.vnunet.com/vnunet/news/2240101/microsoft-warns-rise-scare=
ware</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Updated Conficker Ropes Victi=
ms
into Rogue Anti-virus Scam</span></b><span style=3D'font-size:10.0pt;font-f=
amily:
"Arial","sans-serif";color:black'><br>
&#8220;An updated version of the Conficker worm is installing malware that
attempts to lure people into buying rogue anti-virus software. Security
researchers also say the worm is downloading malware tied to the notorious
Waledac botnet.&#8221;<br>
<a
href=3D"http://www.eweek.com/c/a/Security/Updated-Conficker-Ropes-Victims-i=
nto-Rogue-Antivirus-Scam-376657/">http://www.eweek.com/c/a/Security/Updated=
-Conficker-Ropes-Victims-into-Rogue-Antivirus-Scam-376657/</a>
<br>
<a href=3D"http://news.cnet.com/8301-1009_3-10217386-83.html">http://news.c=
net.com/8301-1009_3-10217386-83.html</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Cyber spying a threat, and
everyone is in on it</span></b><span style=3D'font-size:10.0pt;font-family:=
"Arial","sans-serif";
color:black'><br>
&#8220;Nowadays, a hacker with a high-speed Internet connection, knowledge =
of
computer security and some luck can pilfer information thought to be safely
ensconced in a digital locker. And the threat is growing, with countries
&#8212; including the U.S. &#8212; pointing fingers at each other even as t=
hey
ramp up their own cyber espionage.&#8221;<br>
<a
href=3D"http://www.google.com/hostednews/ap/article/ALeqM5g9Qba11VwXiwuvQ12=
9By-RandlvAD97F54H00">http://www.google.com/hostednews/ap/article/ALeqM5g9Q=
ba11VwXiwuvQ129By-RandlvAD97F54H00</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Giving Government Power To Un=
plug
The Internet</span></b><span style=3D'font-size:10.0pt;font-family:"Arial",=
"sans-serif";
color:black'><br>
&#8220;As the U.S. government considers significant changes to federal
cybersecurity regulations, one line item in proposed Senate legislation sho=
ws
why companies and citizens should pay attention.&nbsp; The bill would give =
the
president explicit power to turn off computer networks in the interest of
national security.&#8221;<br>
<a
href=3D"http://www.informationweek.com/news/security/government/showArticle=
.jhtml?articleID=3D216500090&amp;subSection=3DVulnerabilities+and+threats">=
http://www.informationweek.com/news/security/government/showArticle.jhtml?a=
rticleID=3D216500090&amp;subSection=3DVulnerabilities+and+threats</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Rid your computer of the
Conficker virus</span></b><span style=3D'font-size:10.0pt;font-family:"Aria=
l","sans-serif";
color:black'><br>
&#8220;Let's assume you're on the receiving end of the worst April Fool's D=
ay
joke of 2009: your computer's been infected with the Conficker virus. It's =
a
frustrating but not insurmountable problem. This guide will walk you throug=
h
how to cleanse your computer and inoculate against other Conficker variants=
.&#8221;<br>
<a href=3D"http://download.cnet.com/8301-2007_4-10208734-12.html">http://do=
wnload.cnet.com/8301-2007_4-10208734-12.html</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>Health and Healthcare<o:p></o:p></span></i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>HIMSS: Dell, Perot Systems
Unleash Health Care IT Salvo<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
;
color:black'>&#8220;Dell (NSDQ:Dell) and solution provider Perot Systems
(NYSE:PER ) (2008 VARBusiness 500 No. 35) announced a partnership Monday to
provide products and services to the health-care IT industry, including
virtualized desktops, servers, storage and electronic medical records (EMR)
either on-premise, hosted off-site or in secure private clouds.&#8221;<br>
<a href=3D"http://www.crn.com/healthcare/216403066">http://www.crn.com/heal=
thcare/216403066</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>HIMSS: Moving From Stimulus H=
ope
To Real Health-Care IT Projects<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
;
color:black'>&#8220;If there was a dominant theme at this year's Healthcare
Information and Management Systems Society (HIMSS) conference in Chicago, i=
t
was undoubtedly the federal stimulus--what the American Recovery and
Reinvestment Act means for those with a health-care IT stake, and what they=
can
do to capitalize on the opportunities it presents.&#8221;<br>
<a href=3D"http://www.crn.com/healthcare/216500291">http://www.crn.com/heal=
thcare/216500291</a><o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>Human Error / Safety / Environment<o:p></o:p></span></i></b>=
</p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Obama, Who Vowed Rapid Action=
on
Climate Change, Turns More Cautious<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
;
color:black'>&#8220;President Obama came to office promising swift and
comprehensive action to combat global climate change, and the topic remains=
a
surefire applause line in his speeches here and abroad.&nbsp; The latest on
President Obama, the new administration and other news from Washington and
around the nation. Yet the administration has taken a cautious and rather
passive role on the issue, proclaiming broad goals while remaining aloof fr=
om
details of climate legislation now in Congress.&#8221;<br>
<a href=3D"http://www.nytimes.com/2009/04/11/us/politics/11climate.html">ht=
tp://www.nytimes.com/2009/04/11/us/politics/11climate.html</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Chu wants labs to work on ene=
rgy,
climate change</span></b><span style=3D'font-size:10.0pt;font-family:"Arial=
","sans-serif";
color:black'><br>
&#8220;In a speech today at Sandia National Laboratories, U.S. Energy Secre=
tary
Steven Chu compared unchecked global warming to riding on the Titanic.&nbsp=
; &#8216;Lots
of people see there&#8217;s an iceberg ahead, but it takes a long time to t=
urn
the boat around,&#8217; Chu said. &#8216;If we turn it now, we can mitigate=
the
blow.&#8217;&#8221;<br>
<a href=3D"http://www.bizjournals.com/albuquerque/stories/2009/04/06/daily5=
1.html">http://www.bizjournals.com/albuquerque/stories/2009/04/06/daily51.h=
tml</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Climate change hits Australia
first, and hard</span></b><span style=3D'font-size:10.0pt;font-family:"Aria=
l","sans-serif";
color:black'><br>
&#8220;A Southern Hemisphere continent that was already a land of climate
extremes has become more so in recent years. Even as the tropical north is
deluged by flooding and warmer ocean currents are spawning more powerful
cyclones, the parched south and interior have turned into baking dead zones=
.
The results: vast brush fires, killer heat waves, increased tropical diseas=
es,
ruined crops, loss of livestock, severe water shortages and quickening spec=
ies
extinction.&#8221;<br>
<a
href=3D"http://www.latimes.com/news/opinion/editorials/la-ed-australia11-20=
09apr11,0,5613275.story">http://www.latimes.com/news/opinion/editorials/la-=
ed-australia11-2009apr11,0,5613275.story</a>
<br>
The earlier article by Julie Cart they mention is at:&nbsp; <a
href=3D"http://www.latimes.com/news/nationworld/world/la-fg-climate-change-=
australia9-2009apr09%2C0%2C65585.story">http://www.latimes.com/news/nationw=
orld/world/la-fg-climate-change-australia9-2009apr09%2C0%2C65585.story</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>Global News / Business / Economics<o:p></o:p></span></i></b>=
</p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>The Outlook For China's Econo=
my</span></b><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><br=
>
&#8220;Even once the U.S. economy recovers, it will rely less on consumptio=
n
and imports and more on an improvement in net exports. The world where the =
U.S.
was the consumer of first and last resort--spending more than its income an=
d
running an ever larger current account deficit--and where China was the
producer of first and last resort, spending less than its income and runnin=
g
ever larger current account surpluses, is changing.&#8221;<br>
<a
href=3D"http://www.forbes.com/2009/04/08/china-economy-yuan-exports-opinion=
s-columnists-nouriel-roubini.html">http://www.forbes.com/2009/04/08/china-e=
conomy-yuan-exports-opinions-columnists-nouriel-roubini.html</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif";color:black'>Asia key to restoring world
growth-World Bank chief</span></b><span style=3D'font-size:10.0pt;font-fami=
ly:
"Arial","sans-serif";color:black'><br>
&#8220;Asia is key to restoring global growth and an East Asia Summit in
Thailand next week is a good opportunity to discuss economic issues confron=
ting
the region, World Bank President Robert Zoellick said on Thursday.&#8221;<b=
r>
<a href=3D"http://in.reuters.com/article/specialEvents4/idINN09170113200904=
09">http://in.reuters.com/article/specialEvents4/idINN0917011320090409</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>US News / Business / Economics<o:p></o:p></span></i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif"'>Google addresses newspaper woes</span></b=
><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
&#8220;The majority of newspapers should be online, says Google boss Eric
Schmidt, amid criticism it should share some of the millions it makes from
newslinks.&#8221;<br>
<a href=3D"http://news.bbc.co.uk/2/hi/technology/7988561.stm">http://news.b=
bc.co.uk/2/hi/technology/7988561.stm</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif"'>The Most Innovative Companies<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
'>A
Business Week Special Report.<br>
<a
href=3D"http://www.businessweek.com/magazine/toc/09_16/B4127innovative_comp=
anies.htm?campaign_id=3Drss_null">http://www.businessweek.com//magazine/toc=
/09_16/B4127innovative_companies.htm?campaign_id=3Drss_null</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif"'>Betting On Technology</span></b><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
&#8220;Depression-era history hints that big technology firms might do best=
in
a long economic downturn.&#8221;<br>
<a
href=3D"http://www.forbes.com/2009/04/08/success-during-downturn-technology=
-global-09-success.html?feed=3Drss_news">http://www.forbes.com/2009/04/08/s=
uccess-during-downturn-technology-global-09-success.html?feed=3Drss_news</a=
>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif"'>The Smart-Grid Dilemma</span></b><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
&#8220;What do utilities make money on? Energy consumption. So, what incent=
ive
do they have to install smart meters in your house and make this a transpar=
ent
process with variable pricing if that means it would eventually reduce your
energy bill, hence their revenue?&#8221;<br>
<a
href=3D"http://www.forbes.com/2009/03/26/smart-grid-utilities-technology-en=
terprise-tech-smart-grid.html?feed=3Drss_technology_enterprisetech">http://=
www.forbes.com/2009/03/26/smart-grid-utilities-technology-enterprise-tech-s=
mart-grid.html?feed=3Drss_technology_enterprisetech</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>Technology &amp; Science<o:p></o:p></span></i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif"'>General Motors, Segway unveil electric
two-wheeled, two-seat vehicle<br>
</span></b><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"=
'>&#8220;
Struggling General Motors Corp. is hoping that one answer to people's green
transportation needs lies in a two-wheeled, two-seat electric vehicle it
jointly developed with Segway Inc.&#8221;<br>
<a
href=3D"http://www.computerworld.com/action/article.do?command=3DviewArticl=
eBasic&amp;articleId=3D9131240&amp;intsrc=3Dnews_ts_head">http://www.comput=
erworld.com/action/article.do?command=3DviewArticleBasic&amp;articleId=3D91=
31240&amp;intsrc=3Dnews_ts_head</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><span style=3D'font-size=
:10.0pt;
font-family:"Arial","sans-serif"'>Are Patent Problems Stifling U.S. Innovat=
ion?</span></b><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
&#8220;The U.S. Patent &amp; Trademark Office is drowning in applications w=
hile
its budget shrinks. Stanford Law professor Mark Lemley suggests some fixes&=
#8221;<br>
<a
href=3D"http://www.businessweek.com/innovate/content/apr2009/id2009048_1381=
77.htm?campaign_id=3Drss_tech">http://www.businessweek.com/innovate/content=
/apr2009/id2009048_138177.htm?campaign_id=3Drss_tech</a>
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><b><i><span style=3D'font-size:14.0pt;font-family:"Ari=
al","sans-serif";
color:#339966'>End Notes<o:p></o:p></span></i></b></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><b><i><span style=3D'font-s=
ize:10.0pt;
font-family:"Arial","sans-serif";color:black'>The News</span></i></b><span
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> is
brought to you by George Spafford, Principal Consultant at Pepperweed
Consulting, LLC.&nbsp; Pepperweed is nationally recognized as a leader in I=
T
Management Consulting.&nbsp; For more information, check out our website at=
<a
href=3D"http://www.pepperweed.com" title=3D"http://www.pepperweed.com/"><sp=
an
style=3D'color:black'>www.pepperweed.com</span></a> or call 888-229-0145. P=
lease
let us know if you see stories you think should be included in the next iss=
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<o:p></o:p></span></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
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font-family:"Arial","sans-serif";color:black'>Archives of The News newslett=
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.<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
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font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt'>_____________________________________________
<o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><strong><span style=3D'font=
-size:
10.0pt;color:black'>George Spafford</span></strong><b><span style=3D'font-s=
ize:
10.0pt;font-family:"Arial","sans-serif";color:black'><br>
</span></b><strong><span style=3D'font-size:10.0pt;color:black'>Principal
Consultant</span></strong><span style=3D'font-size:10.0pt;font-family:"Aria=
l","sans-serif";
color:black'><br>
ITIL Service Manager, TOCICO Jonah, IPRC, CISA<br>
Pepperweed Consulting, LLC&reg;<br>
Office:&nbsp; 269-556-9597<br>
Mobile:&nbsp; 269-208-1832<br>
FAX:&nbsp; 208-978-6295<br>
<a href=3D"mailto:George.Spafford@..."
title=3D"mailto:George.Spafford@...">George.Spafford@Pepperweed.=
com</a><o:p></o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal style=3D'margin-left:.5in'><span style=3D'font-size:10=
.0pt;
font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","s=
ans-serif"'><o:p>&nbsp;</o:p></span></p>

<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","s=
ans-serif"'><o:p>&nbsp;</o:p></span></p>

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