Hi Everyone, I'm curious as to the key metrics that the folks here use to measure how well their site search is performing. eg. - average number of searches...
Hi Pete, That's a great question. We use the metrics you listed. We also keep track of how far down in the result set the searcher clicked. In other words, we...
There is so much wrong in this analysis that I'm not sure where to begin. Search analytics are not used to determine BB. If analytics were used to determine...
Hi Tim - You echo many of my own thoughts - which was why I was searching for a way to comment on the site :-) I happen to know the author (from a previous...
I hate to be hard on the author but it concerns me that someone involved in writing the Enterprise Search Report could be so far off base. We have purchased...
The author gets one thing right ‹ manual Best Bets are expensive and error-prone. I consider them a last resort. At Netflix, we put in manual keywords,...
³will NEVER be solved² is a pretty strong statement. An engine that only looks at individual terms is not the best algorithm. Ultraseek automatically matches...
I am coming at this from a corporate perspective and I think there is certainly a place for Best Bets (as well as results boosting, but that's a different...
I'm in agreement with all sides of the issue. Search should be better. With some investment of resources, search CAN be better. But you can't get it for free,...
Great post Avi. My company is a prime example of the Wild West! I've mentioned this before but it may be worthwhile to share this again. This is perhaps a...
All, Great thoughts, also if you are using Google as a search engine then you may want to try the "user added results". It is best for enterprise search use...
Avi, You always have great points here's how we handle one of your best bet problems. ... We have added a enterprise/business group best bet key word/phrase...
My big concern for a large organization is when content owners and employees re-posting authoritative documents in other repositories, (e.g. procedures for...
Hi all, There is some confusion where I work about the difference between Federated Search and Enterprise Search. My understanding is that enterprise search is...
Hello all, We are trying to figure out where Best Bets should appear on our search results pages on our intranet (e.g. above search results, to the right, ...
Brenda Note you are refering to Search and the banner blindness research had one variation. In the article http://www.useit.com/alertbox/banner-blindness.html...
1. ³banner blindness² is a specific case of humans learning to ignore irrelevant input. Humans are excellent at this, so any popular repeated irrelevant...
I will be out of the office starting 15/08/2008 and will not return until 31/12/2008. I am no longer with Aon. If you require assistance, please contact...
Hi Lee, I attended two of the three days of the Gilbane conference in Boston last year (as an exhibitor, as I had a shift manning the booth of the Content...
Avi and all, I know it's been quite a while since you posted this, but I've been looking through old posts and trying to determine how to compare the relevancy...
SEARCH SOLUTIONS 2008 Tuesday 23rd September BCS London HQ, Covent Garden Search Solutions is a special one-day event dedicated to the latest innovations in...
Hi Crystal - I took the input I received from this thread and my approach to assessing the search engines I was looking is described below. I never did reply...
Lee, Thanks for the detailed information. This definitely helps! It's good to know that we're mostly on the right track. We were thinking of incorporating...
On Tue, Aug 19, 2008 at 2:34 PM, Crystal Knapp ... [LR] Well, that assumes I'm on the right track :-) Hopefully I am, though. ... [LR] I think that general...
Join us for our next taxonomy community of practice call: Topic: Search Analytics Case Studies Date: Wednesday, September 3, 2008 Time: 1 - 2 p.m. Eastern ...
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