Did you try the KB article for the same, KB62479. you need to login to mysupport.mcafee.com and click on the search knowledge base. Enter the KB62479 in...
... As I've said before, if you have issues like that post ticket numbers here. can't check up on it otherwise. ... checked syslog for fw rules possibly...
Here's the ticket number: 3-741487431 ... I can see the packets in syslog and tcpdump on the sending 580 but can't see anything on the other side. According to...
In my experience support is a two way thing. Support asks questions for diagnostic purposes, and you provide answers or details. Have you answered any...
... I haven't received any kind of contact from support. Last time this was because of transition to McAfee support system. Maybe there is something wrong with...
... Support say they/the-system has been mailing you but something is wrong and its not getting through to you. They said they will call you when Finland wakes...
Hello, I have an SG560 (4.04) at our office that I 'try' to administer. I made the mistake of taking a day off yesterday, and got a call from one user on our...
John, The best route in such circumstances is to start troubleshooting at the problem location. Check if the computer has an IP address from the DHCP server ...
Excellent suggestions by Chris, definitely check those out. If that doesn't get you there, here are a few more things to look at on top of that. IP-address as...
I came to the office this morning, and found that traffic routed via our SG565 (4.0.1) had slowed to a crawl. It had been working fine for many months. Plugged...
Honestly - I have had problems with every version of the 4.x firmware - since I doubt you can downgrade to 3.2.2 easily I would definitely try the latest...
Did you try disconnecting all other hosts aka your computer is the only connection to the SG other then the DSL up link. Do you have content filtering on? If...
Go to Diagnostics --- System logs and check if you find any packet drops, errors or warning. What exactly is slow? i.e. browsing, mailing, vpn... Did you make...
I'll update the firmware tonight, though we've been running just fine with the 4.0.1 version for the last few months, so I'll be surprised if that's the...
... There have been some 'system just gets really busy' issues. So definitely upgrade to 4.0.5. Although most of those are (temporarily) fixed by a reboot. ...
Hi, do the snapgear have any custom OIDs, Do anyone knows where I could find their describtion and export of them? and one more question - do the SG560U...
... No custom OID's. just basic/default net-snmp modules. If you have one you'd like included I'm open to suggestions, especially if its just a case of turning...
A BETA release of the UTM ePO v1.0.0 extension combined with a UCC-2.5.0b0 have been made available on the my.securecomputing.com BETA-DOWNLOADS web page. ...
hi guys, which if any of the snapgears can do bandwidth limiting for the WAN/internet connection and is it easy to set up? I have a client runnign a resort...
I have and SG720 with firmware version 3.1.6 and 58 vpn (IPSec) tunnels. Everytime I change a setting in an existing tunnel all the tunnels drop and...
Ipsec reconfiguration and other aspects thereof are quite monolythic in 3.x firmware, so what you are describing is expected. Consider giving 4.0.5 a go. The...
... Sorry, meant to get to this earlier. We don't have any specific issues on file from you (although the search may have been imperfect). Wanna share what's...
Tom -- didn't want to take advantage of your rule-bender, and the problem went away by itself, so I ended up doing nothing at all. But today, the problem came...
... so connection tracking doesn't like your packets for some reason. Its going to be hard to say why from just this. can you do a packet capture when this...
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