Thanks for contacting us.

The problem is that SplashID 4 data is not compatible with SplashID 3, which
is the version on the Series 60 device.

So you need to revert the SplashID desktop to version 3.4, but first, export
your data from version 4.

The version 4 vID format is not compatible with version 3. But you can
export to CSV instead:

File > Export > CSV

Then uninstall and install SplashID 3.4:

http://splashdata.com/Downloads/SplashID-Eval-Installer.exe

Then import that CSV file into SplashID Desktop Only 3.4, with one catch.
Any data entered in the additional fields of SplashID 4 will have no place
to go, so they are appended as additional records. You can delete them if
not needed, or copy and paste them into the notes field of the appropriate
record.

-Justin
SplashData


On 8/22/07 3:38 AM, "nyght.falcon" <nyght.falcon@...> wrote:

> Hi,
>
> I know: Synchronizing is not possible, you have to export the .vid
> File from the standalone desktop version and import it in your phone
> version.
>
> So far so good.
>
> But the downloaded SplashID Version for my E65 won't accept the .vid
> which comes from the Standalone Desktop Version. (All Versions current
> downloads this week from your website)
>
> A few questions:
>
> 1.) are the .vids from Desktop Version 4.02 compatible with the
> current S60 3rd Phone version?
>
> 2.) If yes, could the locale be a problem? On my phone the installed
> version uses german while the desktop version is english. Despite a
> FAQ entry regarding the installation of a different locale version of
> the desktop the actual download options for such a different locale
> eludes me.
>
> 3.) If no, where can I find a working Desktop Version 3.x? Please
> Note: The download link in the install notes for the phone version
> points to the current 4.02 standalone Desktop version, while the
> download link directly below the download link for the phone versions
> on the page http://www.splashdata.com/splashid/download/s60.htm points
> to a file
> http://www.splashdata.com/Downloads/SplashID-Standalone-3.32.exe.
>
> But this file does nothing. I Double clicked it and nothing happens
> (on a windows xp machine). On a Vista machine, I get the dark screen
> and the user prompt for allowing an installation, but then again,
> nothing happens.
>
> The 4.o2 version installs just fine.
>
>
>
>
> Yahoo! Groups Links
>
>
>