I have this problem too.

I am happy to try the workaround however, now that I've set a password
I can't seem to get into SplashID on my phone to create a blank file.

Short of uninstalling and reinstalling, is there any way around this?

Thanks
David


--- In SplashDataSeries60@yahoogroups.com, Gerardo Garcia
<geragar@...> wrote:
>
> Thanks for your help. I will try this temporal soluciton until you
solve the issue.
>
> Regards.
>
>
> Gerardo E. Garcia
>
> ----- Original Message ----
> From: SplashData <moderator@...>
> To: Series 60 Forum <SplashDataSeries60@yahoogroups.com>
> Sent: Thursday, February 14, 2008 10:13:42 PM
> Subject: [SplashDataSeries60] SplashID crashes on launch if password
is set
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Thanks for contacting us. This is a known issue with
SplashID affecting all
>
> Symbian 9 phones, such as:
>
>
>
> - N95
>
> - E51
>
> - E90
>
> - 6110
>
> - 6120
>
>
>
> We are going to be developing a fix for this soon (finally), but
until then
>
> you cannot set a password on SplashID.
>
>
>
> One workaround that a user came up with:
>
>
>
> Export your VID file from the SplashID desktop (with a password) and
store
>
> it on the phone.
>
>
>
> Create a new record on the SplashID desktop and just put Blank in
the first
>
> field and save.
>
>
>
> Select this Blank record in the list and export just the selected
record.
>
> Store this vid on the phone.
>
>
>
> Do not set a password on SplashID for the reason above.
>
>
>
> Whenever you want to view your data, import the secure vID file with all
>
> records.
>
>
>
> When you are done, import the blank vID file, replacing the data,
and all
>
> your sensitive data will be erased.
>
>
>
> --Justin
>
> SplashData
>
>
>
>
>
> On 2/14/08 9:17 AM, "geragar" <geragar@yahoo. com> wrote:
>
>
>
> >
>
> >
>
> >
>
> >
>
> > I downloaded SplashID this week and tryed to use my Palm´s SplashID
>
> > information. I succesfully load the information in my Nokia E51
>
> > without showing any kind of problem. However, after I established a
>
> > new password for the application, I haven´t been able to use it
anymore.
>
> >
>
> > If I use a different password SplashID shows the message of wrong
>
> > Password. If I type the correct password, briefly appears the screen
>
> > of SplashID and then it closes abruptly.
>
> >
>
> > How can I solve this problem.
>
> >
>
> > Thanks.
>
> >
>
> >
>
> >
>
>
>
>
>
>
>
>
>
>
>
>
>
>
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