To delete the existing database with the password protection, you need to
remove SplashID and reinstall.

--Justin
SplashData



On 2/26/08 8:04 AM, "dave_reinhardt" <david@...> wrote:

> I have this problem too.
>
> I am happy to try the workaround however, now that I've set a password
> I can't seem to get into SplashID on my phone to create a blank file.
>
> Short of uninstalling and reinstalling, is there any way around this?
>
> Thanks
> David
>
>
> --- In SplashDataSeries60@yahoogroups.com, Gerardo Garcia
> <geragar@...> wrote:
>>
>> Thanks for your help. I will try this temporal soluciton until you
> solve the issue.
>>
>> Regards.
>>
>>
>> Gerardo E. Garcia
>>
>> ----- Original Message ----
>> From: SplashData <moderator@...>
>> To: Series 60 Forum <SplashDataSeries60@yahoogroups.com>
>> Sent: Thursday, February 14, 2008 10:13:42 PM
>> Subject: [SplashDataSeries60] SplashID crashes on launch if password
> is set
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Thanks for contacting us. This is a known issue with
> SplashID affecting all
>>
>> Symbian 9 phones, such as:
>>
>>
>>
>> - N95
>>
>> - E51
>>
>> - E90
>>
>> - 6110
>>
>> - 6120
>>
>>
>>
>> We are going to be developing a fix for this soon (finally), but
> until then
>>
>> you cannot set a password on SplashID.
>>
>>
>>
>> One workaround that a user came up with:
>>
>>
>>
>> Export your VID file from the SplashID desktop (with a password) and
> store
>>
>> it on the phone.
>>
>>
>>
>> Create a new record on the SplashID desktop and just put Blank in
> the first
>>
>> field and save.
>>
>>
>>
>> Select this Blank record in the list and export just the selected
> record.
>>
>> Store this vid on the phone.
>>
>>
>>
>> Do not set a password on SplashID for the reason above.
>>
>>
>>
>> Whenever you want to view your data, import the secure vID file with all
>>
>> records.
>>
>>
>>
>> When you are done, import the blank vID file, replacing the data,
> and all
>>
>> your sensitive data will be erased.
>>
>>
>>
>> --Justin
>>
>> SplashData
>>
>>
>>
>>
>>
>> On 2/14/08 9:17 AM, "geragar" <geragar@yahoo. com> wrote:
>>
>>
>>
>>>
>>
>>>
>>
>>>
>>
>>>
>>
>>> I downloaded SplashID this week and tryed to use my Palm´s SplashID
>>
>>> information. I succesfully load the information in my Nokia E51
>>
>>> without showing any kind of problem. However, after I established a
>>
>>> new password for the application, I haven´t been able to use it
> anymore.
>>
>>>
>>
>>> If I use a different password SplashID shows the message of wrong
>>
>>> Password. If I type the correct password, briefly appears the screen
>>
>>> of SplashID and then it closes abruptly.
>>
>>>
>>
>>> How can I solve this problem.
>>
>>>
>>
>>> Thanks.
>>
>>>
>>
>>>
>>
>>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> <!--
>>
>> #ygrp-mkp{
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>> #ygrp-sponsor #ov ul{
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> font-family:Arial;font-weight:bold;color:#628c2a;font-size:100%;line-height:12
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>> -->
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
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