JOB OPENING: Survey Coordinator (Planner Intermediate)
Department of Employment and Economic Development
Office of Policy, Planning and Measures

This position will coordinate two statewide customer satisfaction
surveys - from raw customer data to oversight of external contractors
to analysis and dissemination of customer satisfaction results. Job
duties will include: coordinate the WorkForce Center System job seeker
customer satisfaction survey; coordinate the WorkForce Center System
employer customer satisfaction survey; calculate, analyze, and
disseminate performance measures; and support other efforts of the
Policy, Planning and Measures Office.


Minimum Qualifications: This position requires strong research,
organizational, and performance measurement skills to address complex
analytical issues. Specific analytical skills include a good working
knowledge of Excel, database manipulation, data analysis software
(preferably SAS), and a basic understanding of descriptive statistics.
Specific technical skills also include a good working knowledge of web
design, including the ability to create web-based surveys.

Communication skills are necessary to work with external contractors
and interviewers and to manage their work. Organizational skills are
critical to balance multiple projects simultaneously and to ensure
that projects are completed in a timely manner. This position requires
the ability to identify resources required and coordinate staff so
that thorough and complex technical analysis can be completed in short
time frames.

Specific skills/competencies:
-attention to detail
-good working knowledge of Excel
-quantitative data analysis
-some knowledge of statistics and statistical software
-communication skills
-project management (survey administration or contract management
experience ideal)

Selection Process: The selection process is a resume-based,
skill-matching process. Your resume will be entered into a database.
The software program matches your skills with the skills needed to
perform the duties of the position. If your skills match the required
skills for this position, the department may contact you.

Apply to: https://statejobs.doer.state.mn.us/JobPosting
(Position Number: 04DEED000058 )


Libby Starling
Director of Policy, Planning and Measures
Department of Employment and Economic Development
390 North Robert Street
St. Paul, MN 55101
phone: 651-296-5750
e-mail: elizabeth.starling@...