I'm doing a series of short interviews on application of text analytics
for Voice of the Customer / Customer Experience Management applications.
I'm hoping to speak to business & technical folks who have implemented a
solution. I will keep responses confidential if you with. No software
vendors this time, thanks. Total time should be only 5-10 minutes, by
e-mail or by phone.

Please let me know if you can participate or refer me to someone who can.
And feel free to forward this message.

Thanks,

Seth


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Seth Grimes Alta Plana Corp, analytical computing & data management
Intelligent Enterprise magazine (CMP), Contributing Editor
grimes@... http://altaplana.com 301-270-0795