well, do you have the FBC box checked on the (I think - but I'm not at the store) details tab of each customer's record? Jill Miner
Saturn Booksellers and The Coffee Cabin MI Retailer of the Year, Winner of the Golden Pineapple, Best Bookstore and Best Store Staff Awards www.saturnbooksellers.com 133 W. Main St. Gaylord, MI 49735 989-732-8899 Fall/Winter Hours Mon. - Thurs., Sat. 9-6, Fri. 9-8, Sun. 11-3 All of our mailings conform to an opt-out policy, which means you have to elect to receive information from us. You can always reply to us asking to be deleted from our mailings.
To: VisualAnthology@yahoogroups.com
From: orders@...
Date: Thu, 25 Jun 2009 14:52:21 +0000
Subject: [VisualAnthology] Getting Loyalty Club to work
I'm trying to set up a loyalty club program for the first time. I'm using verion 6.3.71. I've got the club set up to accumulate on $ with a $100 threshold and to do a fixed $10 reward saved to file. I've got new customers assigned by default and I've set up an FBC Premium tender. New customers are getting added to the club list, but the Curr$ and Cum$ amounts aren't getting incremented when the customers buy things. Any idea what I'm doing wrong?
-Jill, who is very frustrated
Fiction Addiction
Saturn Booksellers and The Coffee Cabin MI Retailer of the Year, Winner of the Golden Pineapple, Best Bookstore and Best Store Staff Awards www.saturnbooksellers.com 133 W. Main St. Gaylord, MI 49735 989-732-8899 Fall/Winter Hours Mon. - Thurs., Sat. 9-6, Fri. 9-8, Sun. 11-3 All of our mailings conform to an opt-out policy, which means you have to elect to receive information from us. You can always reply to us asking to be deleted from our mailings.
To: VisualAnthology@yahoogroups.com
From: orders@...
Date: Thu, 25 Jun 2009 14:52:21 +0000
Subject: [VisualAnthology] Getting Loyalty Club to work
I'm trying to set up a loyalty club program for the first time. I'm using verion 6.3.71. I've got the club set up to accumulate on $ with a $100 threshold and to do a fixed $10 reward saved to file. I've got new customers assigned by default and I've set up an FBC Premium tender. New customers are getting added to the club list, but the Curr$ and Cum$ amounts aren't getting incremented when the customers buy things. Any idea what I'm doing wrong?
-Jill, who is very frustrated
Fiction Addiction