Hi Rani,

Thanks, but apparently the problem was that I had not checked the option to show
the FBC box at the register and so the customer file was not getting updated.
Once I turned that on, it started working.

Regards,
Jill
---------------------------------
Jill Hendrix, Owner
Fiction Addiction
As of 5/26/09, our new address is:
1020A Woodruff Rd.
Greenville, SC 29607-4112
864-675-0540
http://www.fiction-addiction.com
orders@...



-----Original Message-----
From: "Rani Saijo" <rani@...>
Reply-To: VisualAnthology@yahoogroups.com
Date: Mon, 29 Jun 2009 13:50:54 -0700
To: <VisualAnthology@yahoogroups.com>
Subject: [VisualAnthology] Re: Getting Loyalty Club to work

>I've found that when adding existing customers to the FBC at the register at
>the time of a sale the fbc numbers don't show in the box during that sale -
>but they are getting the credit. You can go into your customer file to
>verify this. You might want to do a dummy sale for yourself to check this
>but I think it's true! Unnerving at first not to see the numbers and I find
>myself checking many times which is time consuming.
>
>
>
>Rani Saijo
>
>Leaves of Grass Books
>
>15 S. Main St.
>
>Willits, CA 95490
>
>office ph. 707.456-0522
>
>store ph. 707.459-3744
>
>rani@...
>
>
>
>