hi i lik to engoy

Your situation sounds too familiar for me not to comment!  This may
be a bit off-topic but I'm having the very same problem with
WEBSPAWNER!   I've had two accounts with them using the same CC,
suddenly, they tell me that billing for one account was declined by
my CC company.  I think it has to do more with their billing
practices.  I've had these accounts for more than two years!

Good luck with Yahoo.  I've also learned that Earthlink really hits
you hard if you go over the alotted usage for the web accounts, so
beware with Yahoo.  May be its an ISP "virus" of some kind?

Peace: mybwwe
CA/USA

--- In Yaho-oVictims@yahoogroups.com, "surfacetable" <gw@w...> wrote:
> Where to start?
>
> Yesterday I tried to start a web hosting account with Yahoo! I
> currently have a website hosted by Yahoo! It is at
> http://www.surface-tables-uk.com .I currently pay $11.95 for this
> monthly using my Master Card.
>
> Yesterday (29th June 2004), I tried to open another account
> (www.fastvaluation.com)using the same card. I received the
> message "Order cancelled - Your order has not been completed.
> There is a problem with your Payment Information. Please verify
that
> your credit card details and billing address are accurate, and that
> there are sufficient funds available on your card. You may need to
> contact your bank if this issue continues.
>
> Please click the Done button to return to the Order Review
> screen,and select Edit to modify your Payment Information. "
>
> Having followed the instructions and returned to the Order Review
> screen a total of five times, all with the same result, I then rang
> HSBC Mastercard to see if there was a problem with the account.
> There was not. I was also told that not one, but all six payments
> (the first and subsequent five attempts) had been registered
against
> my account and would be paid to Yahoo! This is a grand total of
> £39.12 instead of the £6.52 which should have been paid. And no
> website.
>
> So, time to talk to Yahoo! I found a freephone number to the States
> and rang it. After being told that the number would not after all
be
> free, but would be charged at international rate and after sorting
> through the various options, I was put on hold and told that I
would
> be put through in an estimated 10 minutes. Not cheap, but then I
> needed to speak to someone. 10 minutes pass and no operator. So I
> try later. The same weary and expensive proceedure. No joy.
>
> This morning I have rung yahoo! UK. They flaty deny that they can
> help and have told me I must ring the States again.
>
> So I try to register a couple of times more - same result as
> yesterday. I ring the US and finally after waiting 11 minutes on an
> international line, I get through to a human! She puts me on hold
> for 5 mins and then comes back and tells me that because my credit
> card is not US based, I cannot have a web hosting product. I tell
> her that I already have one and she tells me that Yahoo! used to
let
> non US cardholders start accounts, but not anymore. If you already
> have one, then you can keep it. She tells me Yahoo! will not take
my
> money.
>
> So I ring yahoo.co.uk (who have links to yahoo.com's web hosting
> service) who tell me that what I have been told is untrue. The
> operator refuses to help any further and refers me back to the US.
>
> I ring Yahoo.co.uk again to get another operator who is even less
> helpful and even goes to the extent of telling me that yahoo.com
and
> yahoo.co.uk are two completely different companies, owned by
> completely different people and therefore Yahoo.co.uk were not in
> any way obliged to help me. This is an outright lie.
>
> It seems that Yahoo! are in the grip of a culture of indifference.
> There is something distinctly Orwellian about the whole company
> insofar that they seem to operate in "doublethink" (believing one
> thing and at the same time believing (and saying)exactly the
> opposite). This will be appreciated by anyone who has tried to use
> their "help" pages which are a masterpiece of deceit. Yahoo's pages
> are covered with links to customer support and help pages. No human
> ever reads the Emails that are sent to Yahoo customer support. An
> automated response (to your carefully worded query) is invariably
> sent back, telling you that you can find your holy grail at....you
> guessed it - the help pages! You are recycled again and again
> through their labyrinthine "help" system, until you conform (stop
> trying).
>
> I find it incredible that such a company can exist in today's
> competitive world.
>
>
> Gary Walker
> Lincoln, England.

This is the EXACT experience I have been going through for the last
three weeks. Several long distance phone calls later, I still have
no access to my (paid) account. I've filed complaints with the
Better Business Bureau and the FTC Identity Theft Division. I am
also looking into filing a class action lawsuit and would be very
interested to see how many will join me in this.


--- In Yaho-oVictims@yahoogroups.com, Jeannie Tursich
<vixenvelvet2000@y...> wrote:
> I have had a really bad experience earlier this week with a
hacker.  Someone changed my password and took complete control of my
personals, e-mail and instant messanger account, making it
COMPLETELY inaccessible to me.  They sent out malicious, and
possibly threatening, instant messages slandering me and my
reputation to people on my friends list.  They had control of my
account for approximately 48 hours.  In addition, they also had
access to my credit card information.  The two times I called Yahoo,
long distance and on hold for at least 30 mins., they didn't seem
too concerned about what happened, but they sure were concerned that
my zip code wasn't correct.  All I wanted was some answers and
cooperation, someone to tell me what steps to take to avoid this in
the future, but I didn't get any of that.  I got rushed though, and
told that they had to get to their other calls.  I felt violated and
raped in a way, and no one gave a damn.  My first couple letters
were very professional
>  and relatively nice, as nice as you can be relating such a
screwed up situation, but all I got was an automated response.  Now,
maybe I am wrong, but isn't that identity theft?  Isn't identity
theft a fraud?  Why is Yahoo not dealing with the fraudulent acts
that are happening within their company.  Because this hacker broke
into my account through Yahoo's server, doesn't that make them
liable?  Does anyone care, except me, and maybe those who have been
victims of this crime also?  I am close to irate at this point
because of the lack of communication and information.  I am usually
a relatively even tempered individual, but I am incredibly angry
about this whole thing, which could have been avoided by better
customer service and a response from a REAL person.  Can you track
an IP address through an instant message?  There are some on my
friends list that have the fraudulent messages saved in their
archives, and are more than willing to do what it takes to find this
criminal.  Please
>  tell me what the next step is to prevent this individual from
commiting this crime again.  I look forward to your response,
knowing that it will be from a real person.
> Thank You and Have a great day!
> vixenvelvet2000
>
>
> ---------------------------------
> Do you Yahoo!?
> Friends.  Fun. Try the all-new Yahoo! Messenger

-----Original Message-----
From: thelizalake [mailto:lizalake@...]
Sent: Tuesday, November 23, 2004 12:25 AM
To: Yaho-oVictims@yahoogroups.com
Subject: [Yaho-oVictims] Re: Hackers!!! Does anyone give a damn!!??

This is the EXACT experience I have been going through for the last
three weeks. Several long distance phone calls later, I still have
no access to my (paid) account. I've filed complaints with the
Better Business Bureau and the FTC Identity Theft Division. I am
also looking into filing a class action lawsuit and would be very
interested to see how many will join me in this.


--- In Yaho-oVictims@yahoogroups.com, Jeannie Tursich
<vixenvelvet2000@y...> wrote:
> I have had a really bad experience earlier this week with a
hacker.  Someone changed my password and took complete control of my
personals, e-mail and instant messanger account, making it
COMPLETELY inaccessible to me.  They sent out malicious, and
possibly threatening, instant messages slandering me and my
reputation to people on my friends list.  They had control of my
account for approximately 48 hours.  In addition, they also had
access to my credit card information.  The two times I called Yahoo,
long distance and on hold for at least 30 mins., they didn't seem
too concerned about what happened, but they sure were concerned that
my zip code wasn't correct.  All I wanted was some answers and
cooperation, someone to tell me what steps to take to avoid this in
the future, but I didn't get any of that.  I got rushed though, and
told that they had to get to their other calls.  I felt violated and
raped in a way, and no one gave a damn.  My first couple letters
were very professional
>  and relatively nice, as nice as you can be relating such a
screwed up situation, but all I got was an automated response.  Now,
maybe I am wrong, but isn't that identity theft?  Isn't identity
theft a fraud?  Why is Yahoo not dealing with the fraudulent acts
that are happening within their company.  Because this hacker broke
into my account through Yahoo's server, doesn't that make them
liable?  Does anyone care, except me, and maybe those who have been
victims of this crime also?  I am close to irate at this point
because of the lack of communication and information.  I am usually
a relatively even tempered individual, but I am incredibly angry
about this whole thing, which could have been avoided by better
customer service and a response from a REAL person.  Can you track
an IP address through an instant message?  There are some on my
friends list that have the fraudulent messages saved in their
archives, and are more than willing to do what it takes to find this
criminal.  Please
>  tell me what the next step is to prevent this individual from
commiting this crime again.  I look forward to your response,
knowing that it will be from a real person.
> Thank You and Have a great day!
> vixenvelvet2000
>
>            
> ---------------------------------
> Do you Yahoo!?
> Friends.  Fun. Try the all-new Yahoo! Messenger

Would you happen to have the address you wrote to? I know you should
never keep such sensitive files on the internet... boy do I ever now!
One of my problems is that I used yahoo (geocities) as a server and
have my own name registered as a domain through them. So this person
also has access to my personal website. I'm a radio personality so I
have used this site to update people on my shows and whatnot with
pictures as well. What a pain. Anyhoo, if you could pass that address
on to me it would be greatly appreciated.

Besides my account and identity being stolen, I think the attitude of
the customer service people made me the angriest. This person has
obviously changed my security information and this is not the first
time they've heard of that happening; yet they treated me like I was
the one who was trying to cheat them and snickered at me when my zip
code and birthdate didn't match. I offered them solid proof; such as
my billing statements and a copy of the credit card on file and got
the "policy is policy" answer. They'd rather let someone commit
criminal activity under my name than accept another form of
identification under the legal owner. Grrrrr

Many thanks;
Liza



--- In Yaho-oVictims@yahoogroups.com, Rubel Mark-FMR300
<mark.rubel@m...> wrote:
> I had a similar experience, and the way I finally reclaimed my
account was by sending Yahoo Customer Service a detailed USPS snail-
mail.  Two weeks later my account was reclaimed - the hacker had sent
out over 200 emails "selling" computer equipment at ridiculous prices
and asking for the money to be sent to somewhere in Bulgaria - and
pointing out "his" excellent reputation on EBAY as proof that the
equipment would be sent.
>
> Bottom line is that Yahoo doesn't give a damn because they are not
liable - read the agreement that you signed before they gave you the
account.  Particularly for the free accounts, but also pertaining to
the cheap paid accts, good luck getting any help.
>
> Bottom line - leave NOTHING in your account that you cant afford to
lose - it could go away very quickly, and NOTHING that you want
somebody else to see - they may take your whole account.   This last
point is generally true anyway when sending email on the Internet -
you never know who will see it.
>
> I still use my email account as a personal file system - that I can
get at from anywhere in the world - but I encrypt any enclosures
before sending them to my email account (for storage), I never leave
sensitive unencrypted messages there, and I backup regularly (Yahoo
did add a folder-backup option recently and it does work well)
>
> Mark
>
> -----Original Message-----
> From: thelizalake [mailto:lizalake@h...]
> Sent: Tuesday, November 23, 2004 12:25 AM
> To: Yaho-oVictims@yahoogroups.com
> Subject: [Yaho-oVictims] Re: Hackers!!! Does anyone give a damn!!??
>
>
>
> This is the EXACT experience I have been going through for the last
> three weeks. Several long distance phone calls later, I still have
> no access to my (paid) account. I've filed complaints with the
> Better Business Bureau and the FTC Identity Theft Division. I am
> also looking into filing a class action lawsuit and would be very
> interested to see how many will join me in this.
>
>
> --- In Yaho-oVictims@yahoogroups.com, Jeannie Tursich
> <vixenvelvet2000@y...> wrote:
> > I have had a really bad experience earlier this week with a
> hacker.  Someone changed my password and took complete control of
my
> personals, e-mail and instant messanger account, making it
> COMPLETELY inaccessible to me.  They sent out malicious, and
> possibly threatening, instant messages slandering me and my
> reputation to people on my friends list.  They had control of my
> account for approximately 48 hours.  In addition, they also had
> access to my credit card information.  The two times I called
Yahoo,
> long distance and on hold for at least 30 mins., they didn't seem
> too concerned about what happened, but they sure were concerned
that
> my zip code wasn't correct.  All I wanted was some answers and
> cooperation, someone to tell me what steps to take to avoid this in
> the future, but I didn't get any of that.  I got rushed though, and
> told that they had to get to their other calls.  I felt violated
and
> raped in a way, and no one gave a damn.  My first couple letters
> were very professional
> >  and relatively nice, as nice as you can be relating such a
> screwed up situation, but all I got was an automated response.
Now,
> maybe I am wrong, but isn't that identity theft?  Isn't identity
> theft a fraud?  Why is Yahoo not dealing with the fraudulent acts
> that are happening within their company.  Because this hacker broke
> into my account through Yahoo's server, doesn't that make them
> liable?  Does anyone care, except me, and maybe those who have been
> victims of this crime also?  I am close to irate at this point
> because of the lack of communication and information.  I am usually
> a relatively even tempered individual, but I am incredibly angry
> about this whole thing, which could have been avoided by better
> customer service and a response from a REAL person.  Can you track
> an IP address through an instant message?  There are some on my
> friends list that have the fraudulent messages saved in their
> archives, and are more than willing to do what it takes to find
this
> criminal.  Please
> >  tell me what the next step is to prevent this individual from
> commiting this crime again.  I look forward to your response,
> knowing that it will be from a real person.
> > Thank You and Have a great day!
> > vixenvelvet2000
> >
> >
> > ---------------------------------
> > Do you Yahoo!?
> > Friends.  Fun. Try the all-new Yahoo! Messenger
>
>
>
>
>
> Yahoo! Groups Sponsor
>
> ADVERTISEMENT
>
<http://us.ard.yahoo.com/SIG=129tokb7r/M=298184.5584357.6650215.300117
6/D=groups/S=1705005014:HM/EXP=1101277492/A=2434970/R=0/SIG=11edksnhv/
*http://www.netflix.com/Default?mqso=60185402> click here
>   <http://us.adserver.yahoo.com/l?
M=298184.5584357.6650215.3001176/D=groups/S=:HM/A=2434970/rand=1776677
90>
>
>
>   _____
>
> Yahoo! Groups Links
>
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/Yaho-oVictims/
<http://groups.yahoo.com/group/Yaho-oVictims/>
>
>
> * To unsubscribe from this group, send an email to:
> Yaho-oVictims-unsubscribe@yahoogroups.com <mailto:Yaho-oVictims-
unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .

-----Original Message-----
From: thelizalake [mailto:lizalake@...]
Sent: Wednesday, November 24, 2004 9:58 AM
To: Yaho-oVictims@yahoogroups.com
Subject: [Yaho-oVictims] Re: Hackers!!! Does anyone give a damn!!??

Would you happen to have the address you wrote to? I know you should
never keep such sensitive files on the internet... boy do I ever now!
One of my problems is that I used yahoo (geocities) as a server and
have my own name registered as a domain through them. So this person
also has access to my personal website. I'm a radio personality so I
have used this site to update people on my shows and whatnot with
pictures as well. What a pain. Anyhoo, if you could pass that address
on to me it would be greatly appreciated.

Besides my account and identity being stolen, I think the attitude of
the customer service people made me the angriest. This person has
obviously changed my security information and this is not the first
time they've heard of that happening; yet they treated me like I was
the one who was trying to cheat them and snickered at me when my zip
code and birthdate didn't match. I offered them solid proof; such as
my billing statements and a copy of the credit card on file and got
the "policy is policy" answer. They'd rather let someone commit
criminal activity under my name than accept another form of
identification under the legal owner. Grrrrr

Many thanks;
Liza



--- In Yaho-oVictims@yahoogroups.com, Rubel Mark-FMR300
<mark.rubel@m...> wrote:
> I had a similar experience, and the way I finally reclaimed my
account was by sending Yahoo Customer Service a detailed USPS snail-
mail.  Two weeks later my account was reclaimed - the hacker had sent
out over 200 emails "selling" computer equipment at ridiculous prices
and asking for the money to be sent to somewhere in Bulgaria - and
pointing out "his" excellent reputation on EBAY as proof that the
equipment would be sent.
> 
> Bottom line is that Yahoo doesn't give a damn because they are not
liable - read the agreement that you signed before they gave you the
account.  Particularly for the free accounts, but also pertaining to
the cheap paid accts, good luck getting any help.
> 
> Bottom line - leave NOTHING in your account that you cant afford to
lose - it could go away very quickly, and NOTHING that you want
somebody else to see - they may take your whole account.   This last
point is generally true anyway when sending email on the Internet -
you never know who will see it. 
> 
> I still use my email account as a personal file system - that I can
get at from anywhere in the world - but I encrypt any enclosures
before sending them to my email account (for storage), I never leave
sensitive unencrypted messages there, and I backup regularly (Yahoo
did add a folder-backup option recently and it does work well)
> 
> Mark
>
> -----Original Message-----
> From: thelizalake [mailto:lizalake@h...]
> Sent: Tuesday, November 23, 2004 12:25 AM
> To: Yaho-oVictims@yahoogroups.com
> Subject: [Yaho-oVictims] Re: Hackers!!! Does anyone give a damn!!??
>
>
>
> This is the EXACT experience I have been going through for the last
> three weeks. Several long distance phone calls later, I still have
> no access to my (paid) account. I've filed complaints with the
> Better Business Bureau and the FTC Identity Theft Division. I am
> also looking into filing a class action lawsuit and would be very
> interested to see how many will join me in this.
>
>
> --- In Yaho-oVictims@yahoogroups.com, Jeannie Tursich
> <vixenvelvet2000@y...> wrote:
> > I have had a really bad experience earlier this week with a
> hacker.  Someone changed my password and took complete control of
my
> personals, e-mail and instant messanger account, making it
> COMPLETELY inaccessible to me.  They sent out malicious, and
> possibly threatening, instant messages slandering me and my
> reputation to people on my friends list.  They had control of my
> account for approximately 48 hours.  In addition, they also had
> access to my credit card information.  The two times I called
Yahoo,
> long distance and on hold for at least 30 mins., they didn't seem
> too concerned about what happened, but they sure were concerned
that
> my zip code wasn't correct.  All I wanted was some answers and
> cooperation, someone to tell me what steps to take to avoid this in
> the future, but I didn't get any of that.  I got rushed though, and
> told that they had to get to their other calls.  I felt violated
and
> raped in a way, and no one gave a damn.  My first couple letters
> were very professional
> >  and relatively nice, as nice as you can be relating such a
> screwed up situation, but all I got was an automated response. 
Now,
> maybe I am wrong, but isn't that identity theft?  Isn't identity
> theft a fraud?  Why is Yahoo not dealing with the fraudulent acts
> that are happening within their company.  Because this hacker broke
> into my account through Yahoo's server, doesn't that make them
> liable?  Does anyone care, except me, and maybe those who have been
> victims of this crime also?  I am close to irate at this point
> because of the lack of communication and information.  I am usually
> a relatively even tempered individual, but I am incredibly angry
> about this whole thing, which could have been avoided by better
> customer service and a response from a REAL person.  Can you track
> an IP address through an instant message?  There are some on my
> friends list that have the fraudulent messages saved in their
> archives, and are more than willing to do what it takes to find
this
> criminal.  Please
> >  tell me what the next step is to prevent this individual from
> commiting this crime again.  I look forward to your response,
> knowing that it will be from a real person.
> > Thank You and Have a great day!
> > vixenvelvet2000
> >
> >            
> > ---------------------------------
> > Do you Yahoo!?
> > Friends.  Fun. Try the all-new Yahoo! Messenger
>
>
>
>
>
> Yahoo! Groups Sponsor     
>
> ADVERTISEMENT
> 
<http://us.ard.yahoo.com/SIG=129tokb7r/M=298184.5584357.6650215.300117
6/D=groups/S=1705005014:HM/EXP=1101277492/A=2434970/R=0/SIG=11edksnhv/
*http://www.netflix.com/Default?mqso=60185402> click here     
>   <http://us.adserver.yahoo.com/l?
M=298184.5584357.6650215.3001176/D=groups/S=:HM/A=2434970/rand=1776677
90>      
>
>
>   _____ 
>
> Yahoo! Groups Links
>
>
> *      To visit your group on the web, go to:
> http://groups.yahoo.com/group/Yaho-oVictims/
<http://groups.yahoo.com/group/Yaho-oVictims/>
>  
>
> *      To unsubscribe from this group, send an email to:
> Yaho-oVictims-unsubscribe@yahoogroups.com <mailto:Yaho-oVictims-
unsubscribe@yahoogroups.com?subject=Unsubscribe>
>  
>
> *      Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .

Ok at this point I'm not sure whether to laugh or cry. Would you
believe this is STILL going on? The friend who sent me the bad link
let me know he'd had the same problems and shared the fax number he
was given to send ID to have his own account reset. They helped him
without any problems.

So, today I sent a fax to the same number, giving them his reference
number, my photo ID, an official letter from the American Federation
of Radio and Television Actors verifying my professional name to my
legal name (my webdomain is my professional name) as well as a
letter from the bank confirming yahoo has been deducting money from
my account for over a year for their services and are now disputing
the last two months of billing. I'd think most people would see that
as more than suffiecient identification.

Their reply?

Hello,

I received your fax.

Yahoo! takes the security of your account very seriously.  In order
to
ensure the safety of your account, we will need you to provide all
of
the following information you supplied at registration.  Please
note:
Yahoo! keeps detailed records of the information you provided during
the
registration of your account:

	 1. Yahoo! ID

	 2. Your name

	 3. Date of birth (mm-dd-yyyy)

	 4. Alternate email address

	 5. The answer to your Security Question - cat's name

	 6. City and State

	 7. ZIP/Postal code and country

Regards,

Riannon

Yahoo! Customer Care - Account Security

http://security.yahoo.com

New and Improved Yahoo! Mail - better than ever!

AAAAAAAGGGGHHHHH it's the same exact email and "customer care"
person I've sent the information to a dozen times who does NOT reply!

Any suggestions on what to do now?

Regards,
Liza


--- In Yaho-oVictims@yahoogroups.com, Rubel Mark-FMR300
<mark.rubel@m...> wrote:
> Sounds like you're going through exactly what I did about 1.5
years ago.... at that time i was unable to get somebody on the phone
in person.... I'd keep sending emails and get a canned "we are very
concerned and will followup on your email immediately" response and
no followup.
>
> I'm sorry that I can't remember, or quickly find by a short
perusal of their websites, the address you want.... I recall that it
wasn't hard to find at that time.  I share your frustration as I had
the same website problem too.  I will pass on to you that I haven't
had a problem since, so hopefully, IF you get your account back,
this will be a one-time thing for you.
>
> i will look again for the snailmail address and repost if I find
it.
>
> Mark
>
> -----Original Message-----
> From: thelizalake [mailto:lizalake@h...]
> Sent: Wednesday, November 24, 2004 9:58 AM
> To: Yaho-oVictims@yahoogroups.com
> Subject: [Yaho-oVictims] Re: Hackers!!! Does anyone give a damn!!??
>
>
>
> Would you happen to have the address you wrote to? I know you
should
> never keep such sensitive files on the internet... boy do I ever
now!
> One of my problems is that I used yahoo (geocities) as a server
and
> have my own name registered as a domain through them. So this
person
> also has access to my personal website. I'm a radio personality so
I
> have used this site to update people on my shows and whatnot with
> pictures as well. What a pain. Anyhoo, if you could pass that
address
> on to me it would be greatly appreciated.
>
> Besides my account and identity being stolen, I think the attitude
of
> the customer service people made me the angriest. This person has
> obviously changed my security information and this is not the
first
> time they've heard of that happening; yet they treated me like I
was
> the one who was trying to cheat them and snickered at me when my
zip
> code and birthdate didn't match. I offered them solid proof; such
as
> my billing statements and a copy of the credit card on file and
got
> the "policy is policy" answer. They'd rather let someone commit
> criminal activity under my name than accept another form of
> identification under the legal owner. Grrrrr
>
> Many thanks;
> Liza
>
>
>
> --- In Yaho-oVictims@yahoogroups.com, Rubel Mark-FMR300
> <mark.rubel@m...> wrote:
> > I had a similar experience, and the way I finally reclaimed my
> account was by sending Yahoo Customer Service a detailed USPS
snail-
> mail.  Two weeks later my account was reclaimed - the hacker had
sent
> out over 200 emails "selling" computer equipment at ridiculous
prices
> and asking for the money to be sent to somewhere in Bulgaria - and
> pointing out "his" excellent reputation on EBAY as proof that the
> equipment would be sent.
> >
> > Bottom line is that Yahoo doesn't give a damn because they are
not
> liable - read the agreement that you signed before they gave you
the
> account.  Particularly for the free accounts, but also pertaining
to
> the cheap paid accts, good luck getting any help.
> >
> > Bottom line - leave NOTHING in your account that you cant afford
to
> lose - it could go away very quickly, and NOTHING that you want
> somebody else to see - they may take your whole account.   This
last
> point is generally true anyway when sending email on the Internet -

> you never know who will see it.
> >
> > I still use my email account as a personal file system - that I
can
> get at from anywhere in the world - but I encrypt any enclosures
> before sending them to my email account (for storage), I never
leave
> sensitive unencrypted messages there, and I backup regularly
(Yahoo
> did add a folder-backup option recently and it does work well)
> >
> > Mark
> >
> > -----Original Message-----
> > From: thelizalake [mailto:lizalake@h...]
> > Sent: Tuesday, November 23, 2004 12:25 AM
> > To: Yaho-oVictims@yahoogroups.com
> > Subject: [Yaho-oVictims] Re: Hackers!!! Does anyone give a
damn!!??
> >
> >
> >
> > This is the EXACT experience I have been going through for the
last
> > three weeks. Several long distance phone calls later, I still
have
> > no access to my (paid) account. I've filed complaints with the
> > Better Business Bureau and the FTC Identity Theft Division. I am
> > also looking into filing a class action lawsuit and would be
very
> > interested to see how many will join me in this.
> >
> >
> > --- In Yaho-oVictims@yahoogroups.com, Jeannie Tursich
> > <vixenvelvet2000@y...> wrote:
> > > I have had a really bad experience earlier this week with a
> > hacker.  Someone changed my password and took complete control
of
> my
> > personals, e-mail and instant messanger account, making it
> > COMPLETELY inaccessible to me.  They sent out malicious, and
> > possibly threatening, instant messages slandering me and my
> > reputation to people on my friends list.  They had control of my
> > account for approximately 48 hours.  In addition, they also had
> > access to my credit card information.  The two times I called
> Yahoo,
> > long distance and on hold for at least 30 mins., they didn't
seem
> > too concerned about what happened, but they sure were concerned
> that
> > my zip code wasn't correct.  All I wanted was some answers and
> > cooperation, someone to tell me what steps to take to avoid this
in
> > the future, but I didn't get any of that.  I got rushed though,
and
> > told that they had to get to their other calls.  I felt violated
> and
> > raped in a way, and no one gave a damn.  My first couple letters
> > were very professional
> > >  and relatively nice, as nice as you can be relating such a
> > screwed up situation, but all I got was an automated response.
> Now,
> > maybe I am wrong, but isn't that identity theft?  Isn't identity
> > theft a fraud?  Why is Yahoo not dealing with the fraudulent
acts
> > that are happening within their company.  Because this hacker
broke
> > into my account through Yahoo's server, doesn't that make them
> > liable?  Does anyone care, except me, and maybe those who have
been
> > victims of this crime also?  I am close to irate at this point
> > because of the lack of communication and information.  I am
usually
> > a relatively even tempered individual, but I am incredibly angry
> > about this whole thing, which could have been avoided by better
> > customer service and a response from a REAL person.  Can you
track
> > an IP address through an instant message?  There are some on my
> > friends list that have the fraudulent messages saved in their
> > archives, and are more than willing to do what it takes to find
> this
> > criminal.  Please
> > >  tell me what the next step is to prevent this individual from
> > commiting this crime again.  I look forward to your response,
> > knowing that it will be from a real person.
> > > Thank You and Have a great day!
> > > vixenvelvet2000
> > >
> > >
> > > ---------------------------------
> > > Do you Yahoo!?
> > > Friends.  Fun. Try the all-new Yahoo! Messenger
> >
> >
> >
> >
> >
> > Yahoo! Groups Sponsor
> >
> > ADVERTISEMENT
> >
>
<http://us.ard.yahoo.com/SIG=129tokb7r/M=298184.5584357.6650215.30011
7
<http://us.ard.yahoo.com/SIG=129tokb7r/M=298184.5584357.6650215.30011
7>
>
6/D=groups/S=1705005014:HM/EXP=1101277492/A=2434970/R=0/SIG=11edksnhv
/
> *http://www.netflix.com/Default?mqso=60185402
<http://www.netflix.com/Default?mqso=60185402> > click here
> >   <http://us.adserver.yahoo.com/l?
<http://us.adserver.yahoo.com/l?>
>
M=298184.5584357.6650215.3001176/D=groups/S=:HM/A=2434970/rand=177667
7
> 90>
> >
> >
> >   _____
> >
> > Yahoo! Groups Links
> >
> >
> > *      To visit your group on the web, go to:
> > http://groups.yahoo.com/group/Yaho-oVictims/
<http://groups.yahoo.com/group/Yaho-oVictims/>
> <http://groups.yahoo.com/group/Yaho-oVictims/
<http://groups.yahoo.com/group/Yaho-oVictims/> >
> >
> >
> > *      To unsubscribe from this group, send an email to:
> > Yaho-oVictims-unsubscribe@yahoogroups.com <mailto:Yaho-oVictims-
> unsubscribe@yahoogroups.com?subject=Unsubscribe>
> >
> >
> > *      Your use of Yahoo! Groups is subject to the Yahoo! Terms
of
> Service <http://docs.yahoo.com/info/terms/
<http://docs.yahoo.com/info/terms/> > .
>
>
>
>
>
> Yahoo! Groups Sponsor
>
> ADVERTISEMENT
>
<http://us.ard.yahoo.com/SIG=129v5omg3/M=298184.5639630.6699735.30011
76/D=groups/S=1705005014:HM/EXP=1101398333/A=2434971/R=0/SIG=11eeoolb
0/*http://www.netflix.com/Default?mqso=60185400> click here
>   <http://us.adserver.yahoo.com/l?
M=298184.5639630.6699735.3001176/D=groups/S=:HM/A=2434971/rand=458426
927>
>
>
>   _____
>
> Yahoo! Groups Links
>
>
> * To visit your group on the web, go to:
> http://groups.yahoo.com/group/Yaho-oVictims/
<http://groups.yahoo.com/group/Yaho-oVictims/>
>
>
> * To unsubscribe from this group, send an email to:
> Yaho-oVictims-unsubscribe@yahoogroups.com <mailto:Yaho-oVictims-
unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .

To some who think that stalking someone on the net is a fun game,
let me tell you its not.
there are several individuals who have been turned over to my
attorney for hacking attempts, death threats and spamming. Yahoo has
not done one thing about stopping this and it has been going on now
for 8 months.
The users are Kitty_katt_707 which the ip is based out of Plano
Texas, and Happy_couple962000 who like booting and making attempts
to read your computer.
Yahoo has been notifed and has ignored it, it has been reported to
the sherriffs office out here in NC.
Cyber stalking is an act just like real human stalking where the
stalker(s) follow the victim(s) around from place to place ,
harrassing them and making lude and obnoxious remarks.
Who ever volunteers to join in and harrass with the stalker becomes
and accessory to the crime.
If you have experianced any of this, Log all chatrooms, keep your
logs on a separate disket, perferable iomega 250's, they hold allot
and the logs can get pretty big.
Write a letter to the FCC and Yahoo, if neither comply, then the
next step is to hire and attorney.
Laws against this are easily found just by typing in the search
engine "Cyber Stalking Net".
Don't forget a preganant woman was killed in Kansas due to a stalker
on the net, so its not different, its still a FEDERAL crime.

Hello all, new user having the same old problems with
Yahoo's "customer service" and robotic Security Team.  But with an
apparent new twist.

I had a Yahoo e-mail account that I used daily for 6 years.  Then on
January 19th I was suddenly unable to access my account.  I won't
bore you all with the gory details that are all-too-familiar to many
of us- the bottom line is that after a week and a half of phone
calls to Yahoo customer service and a flurry of e-mails to their
Security Team, they basically told me that they couldn't help me-
seems the answer I was giving to my "secret question" didn't match
what they had in their files.  They never once considered that their
database might have become corrupted- customer service reps kept
insisting that the database computers aren't accessible to outside
users, so even if my account had been hijacked, the information I'd
originally entered could not have been changed.  I was obviously
guilty of having a poor memory or being untruthful when I'd entered
my identifying information.

The real kicker here?  I just received an e-mail from another Yahoo
user who has had EXACTLY the same thing happen in the last few
days.  Years of Yahoo use, suddenly locked out, and the Security
Team insisting that he's entering the wrong birth date (like that
had changed).  After a few exchanges he was told (as was I) that
they could be of no further help until he could provide information
that matched the information they had on file.

Does anyone see a pattern here?

Yahoo obviously doesn't.

My suggestions to all Yahoo users:

1) Back up your files!  I lost between 6 and 8 megabytes of
treasured, irreplaceable personal correspondences.  Well, they're
apparently still there, but Yahoo won't let me access them, and so
they'll eventually be dumped.

2) Sell your Yahoo stock.  If this is indeed a spreading problem it
won't be long until this becomes rampant.  As soon as customer
confidence starts falling, so will stock values.

3) Anybody want a Gmail invite?

Good luck

Spazumo Osaka

Sorry to hear you're going through it too. Same exact thing happened
to me in November. I've faxed them my drivers license, bank
statements and about every other identifying document I could. They
insist I'm lying because my birthdate doesn't match their records.
I'm not getting back into my PAID account. Period.

The BBB sends an investigation letter to them, the security manager
sends them a form email and back to you once again stating ALL
information must match their records. I believe they just like to
have fun at our expense and laugh because for whatever reason
because these same people helped my friend get back into his account
even though his situation was exactly like mine. It's pick and
choose.. maybe he sounded cute to the girl on the phone.

I'd gladly take you up on the gmail invite if you still have one
availabe. My address is lizalake@...

Good luck!
Liza

--- In Yaho-oVictims@yahoogroups.com, "spazumoosaka"
<spazumoosaka@y...> wrote:
>
> Hello all, new user having the same old problems with
> Yahoo's "customer service" and robotic Security Team.  But with an
> apparent new twist.
>
> I had a Yahoo e-mail account that I used daily for 6 years.  Then
on
> January 19th I was suddenly unable to access my account.  I won't
> bore you all with the gory details that are all-too-familiar to
many
> of us- the bottom line is that after a week and a half of phone
> calls to Yahoo customer service and a flurry of e-mails to their
> Security Team, they basically told me that they couldn't help me-
> seems the answer I was giving to my "secret question" didn't match
> what they had in their files.  They never once considered that
their
> database might have become corrupted- customer service reps kept
> insisting that the database computers aren't accessible to outside
> users, so even if my account had been hijacked, the information
I'd
> originally entered could not have been changed.  I was obviously
> guilty of having a poor memory or being untruthful when I'd
entered
> my identifying information.
>
> The real kicker here?  I just received an e-mail from another
Yahoo
> user who has had EXACTLY the same thing happen in the last few
> days.  Years of Yahoo use, suddenly locked out, and the Security
> Team insisting that he's entering the wrong birth date (like that
> had changed).  After a few exchanges he was told (as was I) that
> they could be of no further help until he could provide
information
> that matched the information they had on file.
>
> Does anyone see a pattern here?
>
> Yahoo obviously doesn't.
>
> My suggestions to all Yahoo users:
>
> 1) Back up your files!  I lost between 6 and 8 megabytes of
> treasured, irreplaceable personal correspondences.  Well, they're
> apparently still there, but Yahoo won't let me access them, and so
> they'll eventually be dumped.
>
> 2) Sell your Yahoo stock.  If this is indeed a spreading problem
it
> won't be long until this becomes rampant.  As soon as customer
> confidence starts falling, so will stock values.
>
> 3) Anybody want a Gmail invite?
>
> Good luck
>
> Spazumo Osaka

Go to this site http://dos.yahoo.com/info/copyright/html
it will have a name, phone number and fax number to write too.
Also write to the FTC about this along with a copy to the Attorney
General of your state. The more complaints to others insted of just
Yahoo the more possible chance of something being done.


--- In Yaho-oVictims@yahoogroups.com, "John J. Xenakis" <john@y...>
wrote:
>
> Dear Giulio,
>
> >   Please somebody help, I want a number to call for their Quality
> >   Department or senior management staff. In US you must have some
> >   consumer protection law that they are infringing.
>
> If you've read through the messages on this list, then you know
that
> Yahoo provides no such phone number, no such staff person, no such
> quality.
>
> You're one of Yahoo's suckers.  You've signed up for Yahoo Web
> Hosting, they have your credit card number, they're going to charge
> you for months, and there isn't anyone you can call.
>
> Are they breaking some consumer protection law?  I'm sure they
are.
> But no one would care if you were an American, so why should
someone
> care if you're not an American?
>
> Here's something you should try:  Find an old, expired credit card,
> making sure that the credit card account has been closed, or the
> number has changed.  Then go into the Yahoo Web Hosting account
> screen, and change your credit card information to the expired
credit
> card, but specifying an expiration date of next month.  Hopefully,
> Yahoo's system will delete your valid credit number and replace it
> with the invalid one, so they can't charge you any more.
>
> John
>
>
>
> --- In Yaho-oVictims@yahoogroups.com, "Giulio" <gprisco@y...>
wrote:
> > I had a simple DNS problem with my website that was hosted by
Yahoo
> > Web Hosting. Since Yahoo customer service was not able to fix it
> (it
> > was a simple thing, and I had told them myself how to fix it) I
had
> > to rehost my website with another provider.
> > Now I am trying to cancel the Yahoo Web Hosting account. They do
> not
> > reply to my emails, and do not send me a number that I can call
> from
> > Europe to cancel the account.
> > Please somebody help, I want a number to call for their Quality
> > Department or senior management staff. In US you must have some
> > consumer protection law that they are infringing.

Go to this site it has allot of information which may help your
problem along with thousands of others
http://www.infohq.com/Computer/Spam/complain-illegal-email-spam-
hackers.htm


--- In Yaho-oVictims@yahoogroups.com, Jeannie Tursich
<vixenvelvet2000@y...> wrote:
> I have had a really bad experience earlier this week with a
hacker.  Someone changed my password and took complete control of my
personals, e-mail and instant messanger account, making it
COMPLETELY inaccessible to me.  They sent out malicious, and
possibly threatening, instant messages slandering me and my
reputation to people on my friends list.  They had control of my
account for approximately 48 hours.  In addition, they also had
access to my credit card information.  The two times I called Yahoo,
long distance and on hold for at least 30 mins., they didn't seem
too concerned about what happened, but they sure were concerned that
my zip code wasn't correct.  All I wanted was some answers and
cooperation, someone to tell me what steps to take to avoid this in
the future, but I didn't get any of that.  I got rushed though, and
told that they had to get to their other calls.  I felt violated and
raped in a way, and no one gave a damn.  My first couple letters
were very professional
>  and relatively nice, as nice as you can be relating such a
screwed up situation, but all I got was an automated response.  Now,
maybe I am wrong, but isn't that identity theft?  Isn't identity
theft a fraud?  Why is Yahoo not dealing with the fraudulent acts
that are happening within their company.  Because this hacker broke
into my account through Yahoo's server, doesn't that make them
liable?  Does anyone care, except me, and maybe those who have been
victims of this crime also?  I am close to irate at this point
because of the lack of communication and information.  I am usually
a relatively even tempered individual, but I am incredibly angry
about this whole thing, which could have been avoided by better
customer service and a response from a REAL person.  Can you track
an IP address through an instant message?  There are some on my
friends list that have the fraudulent messages saved in their
archives, and are more than willing to do what it takes to find this
criminal.  Please
>  tell me what the next step is to prevent this individual from
commiting this crime again.  I look forward to your response,
knowing that it will be from a real person.
> Thank You and Have a great day!
> vixenvelvet2000
>
>
> ---------------------------------
> Do you Yahoo!?
> Friends.  Fun. Try the all-new Yahoo! Messenger

And All I can say is, ENOUGH IS ENOUGH

Go To this site -->http://www.infohq.com/Computer/Spam/complain-
illegal-email-spam-hackers.htm

Read up on what you can do, copy all your info you have and send it
to the proper authorities, also to your Attorney General of your
state.
Notify Police or Sherriffs of your community. Unless many take a
stand against the hacking, id theft, harrassing... nothing will be
done. Yahoo does not care nor does it want to hear it.
Also you can write to Bill Gates of microsoft for some ideas, they
had to change the messege room rules because of the same problems as
well as child pornography running wild.
I hope this helps!

Yup, that's the BBB experience too. I'm guessing they're overloaded
with yahoo complaints and figure it's the internet world so who
cares?

I think the best thing to do to draw attention is let their sponsors
know. I work in the media so I know they are the lifeblood of the
business. Membership fees are just a minute part of the profit. If
the sponsors are aware of how few people are now seeing their ads,
they will not put the money into advertising on yahoo.

So for every banner you see while in yahoo services, click on it!
Follow to their own customer service and let them know there will be
a boycott by your 1100+ members (from your group)on their company
and products due to their choice of advertising venues. Kick 'em
where it counts!

-Liza

--- In Yaho-oVictims@yahoogroups.com, Spazumo Osaka
<spazumoosaka@y...> wrote:
>
>
> thelizalake <lizalake@h...> wrote:
>
> Sorry to hear you're going through it too. Same exact thing
happened
> to me in November. I've faxed them my drivers license, bank
> statements and about every other identifying document I could.
They
> insist I'm lying because my birthdate doesn't match their records.
> I'm not getting back into my PAID account. Period.
>
> How can they take such an arrogant approach to "customer service"
and think they'll stay in business?
>
> The BBB sends an investigation letter to them, the security
manager
> sends them a form email and back to you once again stating ALL
> information must match their records.
>
> Now you're breaking my heart.  I sent a complaint to the BBB.  No
word back, but I suddenly get an unsolicited offer for help from
Yahoo.  Thinking I'm finally dealing with someone who can actually
do something useful nad is willing to work with me, I replied.  If
simply re-triggering Yahoo's robotic-but-useless customer service
response is the result of the BBB's involvement, then what use is
the frigging BBB?
>
> I believe they just like to
> have fun at our expense and laugh because for whatever reason
> because these same people helped my friend get back into his
account
> even though his situation was exactly like mine. It's pick and
> choose.. maybe he sounded cute to the girl on the phone.
>
> Same experience here.  I moderated a Yahoo group (with 1100
members!) for a few years.  When I got locked out of my account I
put in the effort to find a former member who still had moderator
status, and got him to appoint a new moderator.  Within three days
the new moderator was locked out of his Yahoo account.  Only
difference is that the new moderator threatened to move the group to
a different server, and somehow Yahoo managed to magically recover
his account and fix the wrong data.  You can read about it here (see
posts #3023 through 3025):
>
> http://autos.groups.yahoo.com/group/sv650-1/messages
>
>
>
> Spazumo
>
>
>
> ---------------------------------
> Do you Yahoo!?
>  Yahoo! Search presents - Jib Jab's 'Second Term'

I've already complained to both the FTC and BBB. Nada results.


--- In Yaho-oVictims@yahoogroups.com, "Bec" <appaloosafever@y...>
wrote:
>
>
> Go to this site http://dos.yahoo.com/info/copyright/html
> it will have a name, phone number and fax number to write too.
> Also write to the FTC about this along with a copy to the Attorney
> General of your state. The more complaints to others insted of
just
> Yahoo the more possible chance of something being done.
>
>
> --- In Yaho-oVictims@yahoogroups.com, "John J. Xenakis"
<john@y...>
> wrote:
> >
> > Dear Giulio,
> >
> > >   Please somebody help, I want a number to call for their
Quality
> > >   Department or senior management staff. In US you must have
some
> > >   consumer protection law that they are infringing.
> >
> > If you've read through the messages on this list, then you know
> that
> > Yahoo provides no such phone number, no such staff person, no
such
> > quality.
> >
> > You're one of Yahoo's suckers.  You've signed up for Yahoo Web
> > Hosting, they have your credit card number, they're going to
charge
> > you for months, and there isn't anyone you can call.
> >
> > Are they breaking some consumer protection law?  I'm sure they
> are.
> > But no one would care if you were an American, so why should
> someone
> > care if you're not an American?
> >
> > Here's something you should try:  Find an old, expired credit
card,
> > making sure that the credit card account has been closed, or the
> > number has changed.  Then go into the Yahoo Web Hosting account
> > screen, and change your credit card information to the expired
> credit
> > card, but specifying an expiration date of next month.
Hopefully,
> > Yahoo's system will delete your valid credit number and replace
it
> > with the invalid one, so they can't charge you any more.
> >
> > John
> >
> >
> >
> > --- In Yaho-oVictims@yahoogroups.com, "Giulio" <gprisco@y...>
> wrote:
> > > I had a simple DNS problem with my website that was hosted by
> Yahoo
> > > Web Hosting. Since Yahoo customer service was not able to fix
it
> > (it
> > > was a simple thing, and I had told them myself how to fix it)
I
> had
> > > to rehost my website with another provider.
> > > Now I am trying to cancel the Yahoo Web Hosting account. They
do
> > not
> > > reply to my emails, and do not send me a number that I can
call
> > from
> > > Europe to cancel the account.
> > > Please somebody help, I want a number to call for their
Quality
> > > Department or senior management staff. In US you must have
some
> > > consumer protection law that they are infringing.

I've already complained to both the FTC and BBB. Nada results.


--- In Yaho-oVictims@yahoogroups.com, "Bec" <appaloosafever@y...>
wrote:
>
>
> Go to this site http://dos.yahoo.com/info/copyright/html
> it will have a name, phone number and fax number to write too.
> Also write to the FTC about this along with a copy to the Attorney
> General of your state. The more complaints to others insted of
just
> Yahoo the more possible chance of something being done.
>
>
> --- In Yaho-oVictims@yahoogroups.com, "John J. Xenakis"
<john@y...>
> wrote:
> >
> > Dear Giulio,
> >
> > >   Please somebody help, I want a number to call for their
Quality
> > >   Department or senior management staff. In US you must have
some
> > >   consumer protection law that they are infringing.
> >
> > If you've read through the messages on this list, then you know
> that
> > Yahoo provides no such phone number, no such staff person, no
such
> > quality.
> >
> > You're one of Yahoo's suckers.  You've signed up for Yahoo Web
> > Hosting, they have your credit card number, they're going to
charge
> > you for months, and there isn't anyone you can call.
> >
> > Are they breaking some consumer protection law?  I'm sure they
> are.
> > But no one would care if you were an American, so why should
> someone
> > care if you're not an American?
> >
> > Here's something you should try:  Find an old, expired credit
card,
> > making sure that the credit card account has been closed, or the
> > number has changed.  Then go into the Yahoo Web Hosting account
> > screen, and change your credit card information to the expired
> credit
> > card, but specifying an expiration date of next month. 
Hopefully,
> > Yahoo's system will delete your valid credit number and replace
it
> > with the invalid one, so they can't charge you any more.
> >
> > John
> >
> >
> >
> > --- In Yaho-oVictims@yahoogroups.com, "Giulio" <gprisco@y...>
> wrote:
> > > I had a simple DNS problem with my website that was hosted by
> Yahoo
> > > Web Hosting. Since Yahoo customer service was not able to fix
it
> > (it
> > > was a simple thing, and I had told them myself how to fix it)
I
> had
> > > to rehost my website with another provider.
> > > Now I am trying to cancel the Yahoo Web Hosting account. They
do
> > not
> > > reply to my emails, and do not send me a number that I can
call
> > from
> > > Europe to cancel the account.
> > > Please somebody help, I want a number to call for their
Quality
> > > Department or senior management staff. In US you must have
some
> > > consumer protection law that they are infringing.

Yahoo is probably the biggest problem on the net. The amount of
spyware is beyond belief. All other problems listed are true. Yahoo
is total whores, scumbags, ect. Its time that something be done by
our goverment. But How can you convince a senator that can't even use
a computer understand the problem to act.

__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com

After spending the last week fretting and waiting for each email from
yahoo account security, I have no idea what to do now.  This event
has gotten me so depressed and emotional distressed.  I have so much
confidential and important information to save and since I didn't
have a paid account I couldn't back up my messages.  I've already
file a complaint with the BBB Silicon Valley.  WOuld somebody please
help me and tell me what to do because I feel so helpless and there's
so much work to patch this up that it's overwhelming.  Thank you so
much.

Dear gaydungdatnuoc,

>   After spending the last week fretting and waiting for each email
>   from yahoo account security, I have no idea what to do now.  This
>   event has gotten me so depressed and emotional distressed.  I have
>   so much confidential and important information to save and since I
>   didn't have a paid account I couldn't back up my messages.  I've
>   already file a complaint with the BBB Silicon Valley.  WOuld
>   somebody please help me and tell me what to do because I feel so
>   helpless and there's so much work to patch this up that it's
>   overwhelming.  Thank you so much.

I wish I could help you, but I have no idea what can be done.  I
think you may have to consider that account to be completely lost.
You should get another e-mail address, and then send messages to all
your contacts, telling them what happened, and asking them to re-send
the information you've lost.

I recommend having absolutely nothing to do with Yahoo again.  I hear
stories like yours all the time.  The people there are total morons.
Yahoo is the armpit of the computer industry.

You may be interested in knowing that I no longer have access to the
yahoo victims group because Yahoo deleted my user id a month ago out
of the blue with no notice.  However, ironically, I still get
messages from the group, even though I'm no longer in the group, and
I can send messages by e-mail.  The group no longer has any owner, and
I'm sure that Yahoo will be deleting the entire group before long.

I'm sorry you're having this problem, but sooner or later it happens
to everyone using Yahoo.  I'm afraid you're going to have to find
another way to recover your lost messages.

Sincerely,

John

Woman sues Yahoo over nude photos

Associated Press
Updated: 8:48 a.m. ET May 27, 2005PORTLAND, Ore. -

A woman sued Yahoo Inc. for $3 million, alleging the Internet site
failed to fulfill a promise to remove nude pictures of her from the
Web.

Cecilia Barnes, 48, in a lawsuit filed in Multnomah County, claims
an ex-boyfriend began posting unauthorized personal profiles of her
containing the photos in December.  The profiles included her e-mail
address and work phone number.

The former boyfriend also engaged in online discussions in Yahoo
chat rooms while posing as Barnes and directing men to the profiles,
the lawsuit claims.

"Due to these profiles and online chats, unknown men would arrive
without warning at plaintiff's work expecting to engage in sexual
relations with her," the lawsuit claims.

Barnes sent Yahoo a letter in January saying she did not create the
profiles and wanted them removed.  Additional attempts to get Yahoo
to remove them in February and March did not get a response, the
lawsuit claims.

A Yahoo spokeswoman declined to comment, saying the company does not
comment on pending litigation.