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How to write user stories for usability at release and sprint level   Message List  
Reply | Forward Message #4263 of 6547 |
Re: [agile-usability] Re: The Role of Vision

always hard to discuss "things" without specific examples. are we
talking about year-long projects with 20 people? or decade-long projects
with 2000 people? at any rate, even the latter can be broken down into
small chunks of reasonably-sized sub-projects. in other words, in some
sense these ideas are/should be scalable...

do you find product owners have vision that spill beyond the purpose and
needs of the system into disciplines like usability? architecture?
maintainability? extensibility?

my experience has been one of working closely to collaborate as a
partner with product owners or the "customer(s)" to blend their wants
and desires into aspects of software design and usability that can then
be conveyed. "two heads are better than one" comes to mind. setting the
vision, conveying it to the team, allowing good ideas from any quarter,
at any level in the project, at any time; but also staunchly defending
the vision as needed. (but for sure it would strike me as madness to
involve "hundreds of people" to come up with the initial high-level
vision -- sounds too much like design by consensus ;-\)

As far as grokking... yeah, it requires constant repetition. "If I had a
nickel for every time..." I write it frequently. I say it in scrums
often. It is all over the wiki, whether you start from the "project
vision/overview" pages, the FAQ pages, or the page titled " Grokking
<product name>" and the subsection: "Grokking <product name> in a
Flash!" with the quick links of "What", "How", and "When."

The wiki is also a very useful place where i keep discussions,
brainstorming, etc. New people come onto the project and may have "a
great new idea" -- like the other 5 before. So a kind discussion and a
wiki link can direct them to a wealth of corporate memory and explain
why we may have considered that good idea, but chose a different path.

nonetheless, it is no small feat to carry a torch of a vision...
requires continuous championing, occasional foot stomping, and lots of
repetition, in my humble experience.

jon
blog: http://technicaldebt.com



Scott Preece said the following on 5/11/08 8:17 PM:
> I think this notion is too narrow. Sure, in many situations this kind
> of collaborative vision-building can be great. On the other hand, some
> projects are way too big to have everybody involved participate in
> creating the vision. When you're building a consumer product, for
> instance, with hundreds of people involved acorss a wide range of
> disciplines, the vision has to come from the product owners - the ones
> who know the market and the customers for the product. Their problem
> is to convey that vision to the teams that will implement it - UI
> people, ID people, electronics people, software people, etc.
>
> scott
>
> ----- Original Message ----
> From: William Pietri <william@...>
> To: agile-usability@yahoogroups.com
> Sent: Sunday, May 11, 2008 10:34:13 AM
> Subject: Re: [agile-usability] Re: The Role of Vision
>
> aacockburn wrote:
> > In my fairly limited experience, in software and outside, it is
> > incredibly terribly difficult for the visionary to get the other
> > people to grok what he/she has in mind at all. The rest of the people
> > go along continually not seeing what the lead person has in mind,
> > sometimes forever. [...]
> >
> > So this leads to the question or thought about how often, or how at
> > all, the vision-keeper manages to get the vision transferred to the
> > rest of the team.
> >
>
> The common thread in my experiences is of collaboratively created shared
> vision. One person may be the start of things, and is often the source
> of the emotional energy that gets people excited about something new and
> keeps them excited about going ever further. But I've never seen a
> situation where people would say, "we have his vision"; they say "we
> have our vision".
>
> So I think if the question is how a vision-keeper can get their vision
> transferred to a bunch of followers, I suspect that can't be done. To
> me, a productive vision isn't a static thing; it's an active, creative
> process of interpreting and changing the world.
>
> If people are taking all their direction from the top, then I think
> that's inevitably passive. It's only when they are invited to share in
> the creative process that I think we engage the parts of their mind used
> in having a vision. Then then the shared vision comes through frequent
> detection and amicable resolution of creative differences.
>
> I think everybody has that creative capacity, even if it has been
> suppressed in a lot of people. See Johnstone's "Impro" for a strong
> argument for that.
>
> William
>
>
>



Mon May 12, 2008 1:45 am

jonkernpa
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Message #4263 of 6547 |
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I think this notion is too narrow. Sure, in many situations this kind of collaborative vision-building can be great. On the other hand, some projects are way...
Scott Preece
sepreece
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May 12, 2008
12:17 am

always hard to discuss "things" without specific examples. are we talking about year-long projects with 20 people? or decade-long projects with 2000 people? at...
Jon Kern
jonkernpa
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May 12, 2008
1:45 am

... can be great. On the other hand, ... in creating the vision. When ... people involved acorss a wide ... the ones who know the market ... vision to the...
Desilets, Alain
alain_desilets
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May 12, 2008
2:27 pm

Hi, Scott. I don't believe that we yet know the limits of creative collaboration. I have friends in the movie business; although they come well down in the ...
William Pietri
william_pietri
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May 12, 2008
5:02 pm

i am not sure i follow the example of 100K wikipedia participants affecting the project vision? data yes, but vision? from 100K people? maybe i do not...
Jon Kern
jonkernpa
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May 12, 2008
6:20 pm

Maybe not 100K innovators, but certainly a few hundreds. The markup language for wikipedia is open ended enough that it allows end users to devise templates...
Desilets, Alain
alain_desilets
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May 12, 2008
7:13 pm

Good question, Jon. I should say that I'm explicitly ignoring the kind of unshared vision that a solo writer or a lone inventor or a domineering, do-it-my-way ...
William Pietri
william_pietri
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May 12, 2008
7:43 pm

Well, I didn't mean to say that there shouldn't be channels of communications that cut across layers and silo walls; there clearly should be. Ideas and...
Scott Preece
sepreece
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May 12, 2008
6:55 pm

We clearly mean different things by "vision" and what we mean by collaborating in forming a vision. In fact, your text seems to explicitly exclude what I would...
Scott Preece
sepreece
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May 12, 2008
8:13 pm

I do agree that the vision is the abstract ideal that a project is striving to achieve. In speaking of someone's vision, let me separate textual or ...
William Pietri
william_pietri
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May 12, 2008
9:06 pm

... is only modestly larger. The ... But the current vision of it is ... Even the initial vision for Wikipedia would have to be attributed to both Wales and...
Desilets, Alain
alain_desilets
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May 13, 2008
12:26 pm

Hi, Alistair. Good to hear from you. ... As somebody who has much more experience in under-the-hood design than as visual designer, I may be wildly off base...
William Pietri
william_pietri
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May 8, 2008
5:52 pm

... So what was causing the pain, and how can designers adjust to new development methodologies without resorting to Big Design Up Front? I am an interaction...
Jim Ungar
jmu270
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May 8, 2008
11:05 pm

Would a headless system to an API really address usability? It seems like taking the solid programmatic approach to a design issue only caues usability issues....
imaginethepoet
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May 9, 2008
1:33 am

... seems ... Not many. This is stuff from the early 90s that got bypassed in the stampede to visual design. As our anonymous fried imaginethepoet wrote, "...
aacockburn
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May 9, 2008
4:08 pm

... Sounds somewhat kin to Larry Constantine's Abstract User Prototyping of the late 1990s. I found that to be a really powerful concept for task-oriented...
George Dinwiddie
gdinwiddie
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May 10, 2008
1:36 am

... Yep, he came from a different heritage to that but understood (co- invented?) the same end result --- focus on the meaning of the interactions not the...
aacockburn
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May 10, 2008
10:15 pm

Hi Peter, Thanks for your input. Interesting point is that the "Goals" that I am concerned are the user goals(not customers / tasks targets). My point is that...
damdulin
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May 11, 2008
6:18 am

... I strongly agree with this. Each story is supposed to be a complete, releasable unit of work. That doesn't mean it has every feature under the sun; often...
William Pietri
william_pietri
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May 8, 2008
5:07 am

I think you have look at the "done done" definition or acceptance criteria and make sure your usability is included in the definition of a stories aditional...
imaginethepoet
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May 8, 2008
2:04 pm

Hello, all; Well, I am very new to writing user stories, and my project team is not only new to agile methods in general but especially new to incorporating...
Beth Meyer
drbethmeyr
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May 8, 2008
3:54 pm

Hi, Beth! Thanks for posting; you've raise an important point. ... I think that's a great solution. Your agile expert is right that stories should be things...
William Pietri
william_pietri
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May 8, 2008
4:24 pm

... We do both...paper prototyping and also software prototyping (we use Axure RP Pro) prior to writing code, and then when the story is finished we usability...
meszaros_susan
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May 8, 2008
11:09 pm

Hi, Susan. It sounds like we're on the same page. You made one point I wanted to amplify: ... I think that's exactly the right approach. Stories with stretchy ...
William Pietri
william_pietri
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May 9, 2008
2:05 am

Hi, Not very easy but a problematic that is more and more important since usability, interaction design and user experience seem now to be recognized by teams...
JC Grosjean
jcgrosjean
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May 9, 2008
9:06 am

... And reduce stress as you point out above. Working closely together also results in mutual understanding and respect, and this works to reduce programmer...
meszaros_susan
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May 9, 2008
9:38 am

... work*, my response was to have one of the Done criteria be that user evaluation has been performed, but not that specific usability criteria had to be met...
Jim Ungar
jmu270
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May 8, 2008
4:26 pm

Hello Beth: Well, this is one of the big problem I encounter on several project teams. Sadly, it comes down to convincing your product owner / customer / BA...
imaginethepoet
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May 9, 2008
1:18 am

... My son just bought Civilization 4, and it comes with a video of the lead designers talking about how they developed it over a 3-4 year period. Just as you...
aacockburn
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May 9, 2008
3:55 pm

... I concur with your observations. Jeff Patton in particular, and also I have been writing and talking lately to try to counteract this tendency. I think...
aacockburn
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May 8, 2008
4:47 pm
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