How can we usabilitists catch these blind spots in design, before they lose us customers? -- Alain: Sorry for late response... Catching up on pre-Xmas break...
... one ... Looking up to Phlip's original post, I was seeing the bug reported as not supporting multiple levels of undo. Then we found there was a history...
... Alain implied early feedback from customers does. Customer: I undid twice and could not step back through edits. Team: That's not a bug it's a feature....
... In shops that use manual testing, whether scripted or exploratory, the testers are the people in the shop who use the product most (by a huge margin)....
... one ... Looking up to Phlip's original post, I was seeing the bug reported as not supporting multiple levels of undo. Then we found there was a history...
... designed, ... want to ... a ... again ... leap ... Hope I didn't come across as slamming testers. ;-) Actually, it's not the tester, but the nature of the...
-- Alain: You forgot two important and very likely interventions in the conversation below. I insert them below. ... Customer: I undid twice and could not step...
In shops that use manual testing, whether scripted or exploratory, the testers are the people in the shop who use the product most (by a huge margin). Often,...
Hope I didn't come across as slamming testers. ;-) Actually, it's not the tester, but the nature of the test I was getting at. You hit on it here. There's a...
... Maybe PhotoShop defended the "feature" where Undo-Undo redoes the undid thing. That's actually useful in some situations, because you can do "blink ...
... Agreed. Going beyond what you say: a tester without understanding of the domain will not only make bad usability suggestions, she will also report too many...
Maybe PhotoShop defended the "feature" where Undo-Undo redoes the undid thing. That's actually useful in some situations, because you can do "blink comparator"...
... In the situation I was thinking about, making changes to the delivered product to better support testers would have broken business rules in the...
... Many bugs (both code bugs and usability defects) can be avoided by effective design practices and found prior to having running software through ...
Larry Constantine
lconstantine@...
Jan 4, 2006 3:11 pm
1848
http://blogs.msdn.com/jensenh/archive/2006/01/06/510069.aspx Jensen Harris writes an interesting blog on UI design in Office 12 and his latest post mentioned a...
Jade Ohlhauser quoted Jensen Harris's blog: "One of the conundrums of an iterative design process is how to get feedback early enough to impact the development...
Larry Constantine
lconstantine@...
Jan 6, 2006 5:54 pm
1850
... Is he suggesting that a non-iterative process provides feedback sooner? That seems less than obvious ... Ron Jeffries www.XProgramming.com Ron Jeffries,...
Larry Constantine wrote: -- Over the years, I have found structured inspections and reviews, guided by sound principles and conducted in a disciplined manner,...
... Yeah, I got the same impression, but reading the entry brought up something I've struggled with as well. How do you get rapid feedback on aspects of a user...
In my opinion, you're better served doing something in between - get a good sense of the goals (maybe not at the level of rigor that a pure Interaction Design...
... You are so right, and my analogy fails once TDD is introduced. However, as there is no analog to TDD in UI design, nor can user tests be turned into ...
Larry Constantine
lconstantine@...
Jan 6, 2006 8:19 pm
1855
Interaction Designer, User Experience Team (Full time) Alias -- Toronto, Canada ... Design award-winning 3D graphics software (such as Maya, Alias SketchBook...
Lynn Miller
lmiller@...
Jan 6, 2006 8:33 pm
1856
... Yes, agreed. I guess that's why they pay us the big bucks ;-) Seriously, as with most things, "it depends". Some projects are not very sensitive to UI...
... A quick answer to this follows, but first I want to jump down ... You can't design without goals. Why? Because you won't know when your design works...
... To the TDD developers in the crowd this rational should sound pretty familar. Designers - those determining how the software should look and behave in...
Elegantly framed, Jeff. Gaining a clear understanding of your users, their intentions, and tasks *is* the UI design equivalent of TDD. I just never thought of...
Larry Constantine
lconstantine@...
Jan 9, 2006 1:50 am
1860
... Actually, that's a good analogy...and another way to frame the question. To summarize, the original question centered around how to effectively get rapid...
... Well, sure -- but that's just getting back to the definition of "good results," which is just getting back to how you define your goals. So I feel my...
(WARNING: Longish post up ahead ;-)) Geat insight Jeff! I never thought of it that way, but you are right, User Goals are to the UI what Tests are to code. ...
... <snip> ... Actually, I don't believe that statement to be true. I have seen, with my own eyes, people who intuitively can design an ideal solution without...
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