Try ontrack data recovery - they may even beable to do this remotely via
modem. www.ontrack.com

howard
----- Original Message -----
From: John
To: 'aplus@onelist.com'
Sent: Monday, December 06, 1999 12:15
Subject: [aplus] Hard Disk failure after applying Guost Norton


From: John <kionas@...>

I had a terrible experience, a few hours ago. My hard disc failed, while a
technician was trying to make a clone of my hard disk with Norton Guost. I
am in desperate situation, bearly breathing, that's why I am asking you
gourous of PCs for an opinion. This is what is so magic about Internet.
He was told that there is no backup of this hard disc which I have to say
that had jobs of 3 years and things that can not be reinputed. He was asked
if he is sure of what he is doing, he said yes. I have to say the disk is
one year old. While trying to open Guost from a CD and started it he was
trying to copy my disk to another big one, the new one "hit" and went back
to his shop to bring another one. Then he was thinking that perhaps the
second one will hit, too and did not try to do it for a second time. BUT
when he went back to see my hard disk, NO DISC was there. I almost fainted.
He could only see it from BIOS. Could anyone please tell me what hapenned?
Is there any way that you could recommend that I could recover my data?
I am totally desperate, I have a huge presentation a few days from now and
everything was in there, and many many many more huge work.
And please do not suppose that it was my mistake not having a backup, it
is because this PC for a year now had problems unsolved time pressed us,
wanted to buy CD writter to do backup, never made it priority becausse first
we were solving this PC's problems and kept only small backups in the time
left.
BUT THIS WAS the reason we wanted the technician to do it.
Please, if you can not help, could you suggest a person that might be able
to. I will be enormously greatfull!
John




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