In my comment in the forum I mentioned that I'd found their customer service to
be excellent and that in this forum we get a lot of comments to that effect as
well. His answer was that his experience with their customer service has been
so bad so many times that he doesn't bother to call them anymore. I was
surprised.

Barry


--- On Thu, 11/26/09, Miriam Vieni <miriamvieni@...> wrote:

> From: Miriam Vieni <miriamvieni@...>
> Subject: Re: [audible] Audible review in anythingbutipod.com
> To: audible@yahoogroups.com
> Date: Thursday, November 26, 2009, 10:58 AM
> I read it and it was interesting
> although, I must admit, I didn't understand
> all of it.  But there's one guy who wrote a comment
> that he's "liberated"
> only a few Audible books and the narrators are poor. 
> I must say, he doesn't
> have much of a sample from which to make such a
> judgment.  Also, the author
> of the article was very negative about Audible customer
> service while I've
> found them to be quite nice and, often, helpful.
>
> Miriam
> ----- Original Message -----
> From: "Barry M" <barryem@...>
> To: <audible@yahoogroups.com>
> Sent: Thursday, November 26, 2009 12:18 AM
> Subject: [audible] Audible review in anythingbutipod.com
>
>
> AnythingButIpod, an MP3 player review site that reviews all
> the better
> players (but not the silly ones) has done a review of
> Audible.com.  There's
> a link to it below.
>
> I think they got a few points wrong but overall I think
> it's a good review.
> I made some comments in their forum about what I think are
> some of their
> missed points.
>
> http://tinyurl.com/yk5puya
> or
> http://www.anythingbutipod.com/archives/2009/11/audible-review.php
>
> Barry
>
>
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>     audible-fullfeatured@yahoogroups.com
>
>
>