I have called several times after hours the 24 hour and they have never returned my calls. I have e-mailed and left voice mails since I started using them and...
I'm concerned about support as well. I emailed a non-critical support question to support@... a week ago and have not gotten a response. I notice that...
... Joe, I took a look at that. It looks like their rates are identical to PayPal's merchant rates. Is there a special reason you'd pay to add this? I'm...
When in the Cart, there is a choice of pressing the "back" arrow of a browser or the Continue Shopping button on the page. The back arrow sends me to the page...
You can place an anchor tag on the page itself and direct the referrer tag to that anchor. That should solve the problem. ... [Non-text portions of this...
Hi all. Currently, I have three price-levels set up by quantities purchased through my website. 1-3, 4-11, 12+. Purchasing a quantity of 12 or more of an...
I am trying to add the encryption key to a new computer but I am having difficulty finding it. Does any one know where to look to find the file? Thanks....
Hi Michael, I am considering using cart32 for hosting and am concerned about what I read here. Did the cart32 hosting get back to you on the issues you posted...
Kimberley, My name is Michael Paparella and I am the Tech Support Manager at Cart32. I wanted to wait and see if Michael Keen was going to reply to you. I...
Thanks for your response, Michael. I'm afraid we have already selected to host on VPS with a company that advertises 24/7 support via live chat and telephone...
My apologies for not replying to Kimberly earlier. I've been buried with Back-to-School orders for the BookSox products we carry. (Was that a plug?) In fact,...
For the stationery products on alwaysstationery.com there are items where there is a one time charge for that item. Examples are if the person orders return...
What you could do is use the multiple item submission to add not only the item, but one of the setup fee as well. The only catch is that the customer could...
I have managed to set the c32setup.exe to run and it writes a log file that has an error (53)- File Not Found just after copying the c32web.exe and before...
Thx Jim - The multiple submission has the problem of deletion while in the cart as you said. The problem with JS adding to the price is when they change the ...
... This information is stored in one or more tables in the Cart32 database, but Cart32 itself does not have a report that includes passwords. Depending on...
Hi All, I have searched high and low and cannot find info in the administration or help how to manually enter credit card information. I have a customer who...
Tina, Cart32 normally does not actually process the credit card. It acts as an agent that gets the credit card data from the shopper and then interacts with...
Hi We are adding about 50 new products to our shopping cart everyday, and some of the items are the same with different prices, it is really a pain to redo all...
Does a lack of response to this mean no?? Quickbooks merchant accounts lists cart32 as one of the accounts they support but it's not on the list of accounts on...
Since no one else has anything useful to say, and I know the answer now, here goes: if you want real time card processing in your website and have cart32, you...
Does anyone know of a host that is not too expensive? My website is slower than I would like and even though this host is faster than my past one which was...
ABC refused to air the Alliance for Climate Protection's Repower America ad about how oil and coal companies have blocked the country's switch to truly clean...
Mark, Although your cause appears to have merit and seems timely, it does not belong in the Cart32 discussion group. Being a proud tree-hugging elitist liberal...
Amen! ... From: Mike Keen To: cart32@yahoogroups.com Sent: Thursday, October 09, 2008 8:25 AM Subject: [Cart32] Re: ABC won't air our ad Mark, Although your...