I just wanted to respond to this sort of email or message as most of the issues we face are the ones we cause ourselves, hey these folks got in over their head...
I have a small problem with my upgraded cart32 (version 6.1) The cart indicates that I have a new order, but when I go to check, there is no new order there....
Hi, I have a bit of a dilemma and am desperate, we use Fedex shipping. It has been fairly accurate until Monday night. Now, a 2 pound order may charge $200 for...
We are already working with Preston at Cart32 to get this resolved. He just contacted us about 5 minuts ago request the fedex log and I did email that...
Hi Kim, This may sound like a silly question, but do you set back the date range in the Orders tab? ... .~ ~ Reesa Marchetti, Webmaster-Editor-Writer, Sheer...
I use the internal Cart32 data base and I am trying to have the customer select only the quantity for an item that has a few options. I am passing the options...
Starting after 6:00 PM CT on Tuesday our shipping rates for UPS, FedEx and USPS are being charged as if each item ships in it's own box. I can add one item and...
No, we do not use Store Manager, we are using a database and we checked to make sure that somehow it did not get changed to show that everything ships in it's...
The issue as we understand it from talking with Preston at Cart32 is with the Cart32 StoreManager compatability with the new 6.1 version of Cart32. We do our...
I read her post that she used Store Manager which we don't, she also stated that she was having problems with FedEx returning high shipping cost. We are...
There was an issue when using Store Manager with Cart32 and the "Ships In Own Box" feature. We have corrected this and if you download the latest builds of...
Bryan Whitaker
bryan@...
Feb 2, 2006 3:27 am
9236
Hi, I just started using Cart32 Hosting today. I have our store all set up and ready to go. We are using FedEx as our shipping service. Here's my question. ...
It doesn't matter if you put .5 or 0.5, but do not include a label such as lb or oz. If you are using UPS, FedEx, or USPS to calculate the shipping charges,...
We were having the same problem with ships in own box but DO NOT use store manager. This only started after an upgrade to 6.1. This morning (Thursday 2/2/06)...
What about using something like the Javascript Navigator Object and its tainting object? "The tainting function prevents scripts on one server from accessing...
It looks like the builds were updated. I can't comment on that build fixing your issue unless I looked at your HTML code, but if it is working now, then...
Bryan Whitaker
bryan@...
Feb 2, 2006 10:45 pm
9241
Just a thought but if most of your items are 1lb or less than the shipping rate quite possibly may be the same. Jason liquidpetal.com ... From: sarahs_man2004...
To start, this is not a problem with Cart32 or our hosting, it is our problem. We upgraded our computer that does our Cart32 orders over the weekend and we...
When you get a blank window, right click on it and choose to View the Source. Scroll down the bottom and see if there is an error message in the HTML source. ...
Bryan Whitaker
bryan@...
Feb 6, 2006 3:37 pm
9244
Yes, there is an error message, it reads as follows. Line: 12 Char: 7 Error: Invalid procedure call or argument Code: 0 URL:...
I could be wrong, but it looks like you have a bad address set for your secure server "URL: https:www.winssecure/cgi-bin/c32web.exe" Shouldn't it be...
Your correct, the address I listed was not correct. The error message does read https://www.winssecure.com/cgi-bin/c32web.exe in the error message I am...
It sounds like XP was trying to be helpful and blocked the download/install of the cart32control. I can't remember offhand whether the yellow bar indicating a...
Thanks, I did not even think that the problem had something to do with XP. I checked to see if I could see the orders on a second machine in the office with XP...
First, look under C:\Windows\Downloaded Program Files and see if Cart32Control.ctlGenerateKeys is listed as Installed. If it is, then there's some other...
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