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ISO 9001:2008 vs. CMMI   Message List  
Reply | Forward Message #15914 of 16671 |
Re: [CMMi Process Improvement] ISO 9001:2008 vs. CMMI

JErry,
the CMMI MA and OPP/QPM Process areas say your measurement systems should be part of meeting customer needs and business objectives - via a somewhat long chain of logic
 
Therefore if customer satisfaction is an important measure/objective, then it should show up in implementing and executing these process areas.
 
This would be a rather low level criterion in making the decision on which to implement
 
More to the point, CMMI is a model, ISO is a standard for certification purposes, and this difference should be well understood in terms of business needs as part of the decision
 
Ed
----- Original Message -----
From: jerryyz
Sent: Friday, July 10, 2009 8:30 AM
Subject: [CMMi Process Improvement] ISO 9001:2008 vs. CMMI

Should software companies pursue ISO9000 before CMMI?

ISO measures customer satisfaction while CMMI does not.

Jerry
Fri Jul 10, 2009 7:12 pm

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efwelleraol
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Forward 		Message #15914 of 16671 |
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Should software companies pursue ISO9000 before CMMI? ISO measures customer satisfaction while CMMI does not. Jerry... 		jerryyz
Offline Send Email 		Jul 10, 2009
6:59 pm

JErry, the CMMI MA and OPP/QPM Process areas say your measurement systems should be part of meeting customer needs and business objectives - via a somewhat...
EDWARD F WELLER III
efwelleraol
Offline Send Email 		Jul 10, 2009
9:18 pm

I have worked with and appraised organizations that did not have ISO 9001 certification but they set as their measurement objective to measure customer...
Boris Mutafelija
bortz12
Offline Send Email 		Jul 10, 2009
9:19 pm

Boris/Ed   Thanks for the comments. Agree that business objectives drive process improvement and we can set any business objectives as needed. Questions...
Jerry Zhu
jerryyz
Offline Send Email 		Jul 11, 2009
12:11 am

I work for a company that recently implemented both. We created a single quality management system that takes the more stringent part from each and...
meyersrt@...
meyersrt
Online Now Send Email 		Jul 11, 2009
2:24 am

Jerry I did both in 1990-91 with the CMM and ISO - we were rated Level 2 and ISO Certified within about a month - with careful planning we had large overlap...
EDWARD F WELLER III
efwelleraol
Offline Send Email 		Jul 11, 2009
2:25 am

Jerry, Ed and others, Not only the differences are minimal between CMM and CMMI, they are so between ISO 9001:2008 and CMMI-Dev. Both are assortments of best...
Ribhu Nath Lavania
ribhunath
Offline Send Email 		Jul 12, 2009
2:10 pm

Ed, You compared costs for ISO audits and CMMI appraisals. I am curious, do you - or does any one else have some ball park figures to share? I realize that...
wihamenezes
Offline Send Email 		Jul 16, 2009
12:23 pm

Winifred When I was at an ISO certified company in the late 90s we were spending $50,000 a year to maintain our certification. Since CMMI Appraisals need be...
EDWARD F WELLER III
efwelleraol
Offline Send Email 		Jul 16, 2009
6:13 pm

Hi Ribhu,   Thanks for the clarification. I think what you said is indeed the way many organizations perceive and do. I also think that there is a big...
Jerry Zhu
jerryyz
Offline Send Email 		Jul 13, 2009
4:29 am

Hi all.. I would like to say thank you to members for such an informative discussion regarding the differences between ISO and CMMI. It was really benefical...
Tuna Kilic
tunakilic23
Offline Send Email 		Jul 15, 2009
5:39 pm

hi Kilic here is a high-level summary - attached PDF There are some books on ISO and CMMI comparison here is one ...
Neil Potter
neilspotter
Offline Send Email 		Jul 15, 2009
9:01 pm

Congratulations for the Integrated Success! Best of Each is a good strategy. I hope it is cost effective and effort-effective too. Mobile 98660 71582 Home...
Putcha V. Narasimham
putchavn
Offline Send Email 		Jul 14, 2009
2:06 pm

Kilic, SEIs web site has a CMMI v1.1 to ISO 9001:2000 mapping table: http://www.sei.cmu.edu/cmmi/adoption/pdf/iso-mapping.pdf You really have to take the...
Richard Meyers
meyersrt
Online Now Send Email 		Jul 15, 2009
9:00 pm
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