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#17922 From: "Pat OToole" <PACT.otoole@...>
Date: Fri Dec 31, 2010 2:54 pm
Subject: Re: [CMMi Process Improvement] Need sample measurements required at level II
pactotoole
Send Email Send Email
 
 
Daim,
 
Careful with the word “required” as it has a specific meaning within the context of the CMMI. 
 
Some of the measures that are EXPECTED to be implemented by projects performing at ML2 include size, effort, schedule, and budget estimates and actuals.  (See PP and PMC).
 
In addition, GP2.8 in each process area “suggests” (in the informative material) that “monitoring and controlling the process can involve measuring appropriate attributes of the process or work products produced by the process.”
 
Finally, MA would suggest that metrics and measures should be considered to address other information needs as well – including those for projects, products, and processes.  That is, don’t simply limit yourself to those areas suggested by the model – rather, when the need for information arises, consider candidate metrics that might help you address those information needs and implement those that provide value and insight.
 
Hope this helps,
 
Pat
 
 
 
 
 
 
Sent: Friday, December 31, 2010 6:28 AM
Subject: [CMMi Process Improvement] Need sample measurements required at level II
 
 

Hi,

Kindly, share with me some measurements required at Level II

Regards


#17923 From: Rajendra Gupta <gupta.rajendra@...>
Date: Fri Dec 31, 2010 2:48 pm
Subject: Re: [CMMi Process Improvement] Defect Removal Efficiency vs Effectiveness - How they differ ?
gupta.rajendra
Send Email Send Email
 
Defect removal efficiency = number of defects removed / effort
Defect removal effectiveness = number of defects removed / (number of defects removed + number of defects not removed)

On Fri, Dec 31, 2010 at 12:33 PM, Rayney Wong <rayney_wong@...> wrote:

Hi,
If a person at a hamburger stall is able to cook you a hamburger in one minute, he is effective assuming that the goal for offering a hamburger is one minute. He has met his goal.
However, if the person requires one hundred people behind him to produce that hamburger in one minute, he is not efficient because he has expanded too high a cost to be effective.
If the person can cook the hamburger by himself and serve you in one minute, he is being both effective (meets the goal)and efficient (within costs, resources).
Best regards,
Rayney

--- On Thu, 12/30/10, cloony.william <cloony.william@...> wrote:

From: cloony.william <cloony.william@...>

Subject: [CMMi Process Improvement] Defect Removal Efficiency vs Effectiveness - How they differ ?
Date: Thursday, December 30, 2010, 1:32 PM


Hi All,

We normally observe many text books and articles uses the term Defect removal Efficiency and Defect Removal Effectiveness Interchangebly. For example , if Unit Testing has removed 30 Defects out of 100 Total defects in the product, they say Unit Testing defect removal efficiency is 30 % and others say Unit Testing Defect removal Effectiveness is 30%. Are they both are same?. Please let me know your views.

Wish you all a very happy new year 2011.




--
Regards
Rajendra
9818551221

#17924 From: John Miller <mrjohnbmiller@...>
Date: Fri Dec 31, 2010 6:09 pm
Subject: Re: [CMMi Process Improvement] Need sample measurements required at level II
mrjohnbmiller
Send Email Send Email
 
Kindly show us the processes and procedures you are currently following and then we might be able to help point out some measures that could make sense to your organization.
 
Regards
John
--- On Fri, 12/31/10, Daim Phillips <daim90ca@...> wrote:
From: Daim Phillips <daim90ca@...>
Subject: [CMMi Process Improvement] Need sample measurements required at level II
To: cmmi_process_improvement@yahoogroups.com
Date: Friday, December 31, 2010, 5:28 AM
Hi,
Kindly, share with me some measurements required at Level II
Regards


#17925 From: Seshu Kumar <seshu_k@...>
Date: Sat Jan 1, 2011 2:36 am
Subject: Re: [CMMi Process Improvement] Happy New Year
seshu_k
Send Email Send Email
 
Hi,

Wish you Happy New year 2011

Thanks
Seshu



From: Diwakar Konda <dkonda19@...>
Sent: Fri, December 31, 2010 7:37:50 PM
Subject: [CMMi Process Improvement] Happy New Year

 

Wish you a Happy and Prosperous New Year.

Diwakar Konda
9989477280



#17926 From: "Jorge Boria" <jorge.boria@...>
Date: Sat Jan 1, 2011 6:15 pm
Subject: Re: Need sample measurements required at level II
jorgeboria
Send Email Send Email
 

Please see http://www.psmsc.com/. Please also see http://www.sei.cmu.edu/training/find/ and select Measurement and Analysis. Please read http://www.psmsc.com/PSMBook.asp.

 

Any template, indicator definition or other information shared with you will give you a false sense of security, since measurement is one step prior to decision making. Your question is akin to requesting us to share some tips on what decisions you have to make.

 

Respectfully yours,

 

Jorge L. Boria;

SEI Visiting Scientist (Qualified Observer)

Senior Advisor, Modelo de Procesos de Software - Brasil

VP at Liveware Inc. a SEI Partner

SCAMPI Certified HM Lead Appraiser # 0200168-01 (DEV, SVC)

Intro to CMMI Certified Instructor (DEV)

Scrum Alliance Certified Scrum Master.


#17927 From: "Heather Oppenheimer" <hoppenheimer@...>
Date: Fri Dec 31, 2010 2:36 pm
Subject: Re: Need sample measurements required at level II
heatheroppen...
Send Email Send Email
 
Hi - there are no specific measurements *required* at CMMI ML2 or CL2.  For ML2 you need to satisfy all the goals of MA, which include determining what measurements you will collect based on the infomation needs of your business.  What do you need to know about your product, work, and processes to be successful??
 
Several earlier threads have discussions about measurements that people recommend.  They pretty much all fall into the categories of measures related to scope, cost, time, and quality. 
 
Happy New Year everyone!
Heather Oppenheimer
www.oppenpartners.com

#17928 From: Neil Potter <neil@...>
Date: Fri Dec 31, 2010 3:27 pm
Subject: Re: [CMMi Process Improvement] Need sample measurements required at level II
neilspotter
Send Email Send Email
 
HI Daim

There are no specific required measures for ML2. There is a requirement to have at least a measure as part of MA implementation. This would be tied to an objective.

An example of MA is at 

gp2.8 does not require a measure, although some people do implement 2.8 by a measure

An example of measures (more aligned with gp3.2, but still not required) is at http://www.processgroup.com/monthlytidbits.html#tidbit4

Thanks and regards, Neil Potter
Tel: 972-418-9541
Fax: 866-526-4645

On Dec 31, 2010, at 6:28 AM, Daim Phillips wrote:

 

Hi,

Kindly, share with me some measurements required at Level II

Regards



#17929 From: Jeffrey Dalton <jeff@...>
Date: Sat Jan 1, 2011 6:45 pm
Subject: Re: [CMMi Process Improvement] Need sample measurements required at level II
jrd200x
Send Email Send Email
 
Daim,
 
Just the other day I was at a client's SEPG meeting when a guy in the room kept repeating all of the things the "SEI makes you have."  This kind of comment only betrayed his complete lack of knowledge and creative thought. Worse yet, there were  people in the room, desperate to "achieve a leve,l" that actually wanted to believe him! 
 
Because of this type of mind-numbing thinking I like to start with clients by telling them to "forget the CMMI."  Don't start with it - start with thinking about what measures would really help you run your business - and especially those which will tell you if you are getting better at what you do.  These are the measures related to GP2.8 in Pat's message.
 
While the CMMI is touted as a great "starting point" by many people, in practice it can sometimes be an obstacle - and not a great place to start THINKING.  People who use it that way too often limit their thoughts around what's in the book, and that doesn't always lead you where you think it will.
 
Once you've gone through the process of deciding what information will tell tell you if you're really GREAT, then go back to the book and fill in some of the blanks.  The GPs will help you understand the infrastrcutre required to make them real.  Good luck!
 
Happy New Year!
 
Jeff
 
 
Think

--- On Fri, 12/31/10, John Miller <mrjohnbmiller@...> wrote:

From: John Miller <mrjohnbmiller@...>
Subject: Re: [CMMi Process Improvement] Need sample measurements required at level II
To: cmmi_process_improvement@yahoogroups.com
Date: Friday, December 31, 2010, 1:09 PM

 
Kindly show us the processes and procedures you are currently following and then we might be able to help point out some measures that could make sense to your organization.
 
Regards
John
--- On Fri, 12/31/10, Daim Phillips <daim90ca@...> wrote:
From: Daim Phillips <daim90ca@...>
Subject: [CMMi Process Improvement] Need sample measurements required at level II
To: cmmi_process_improvement@yahoogroups.com
Date: Friday, December 31, 2010, 5:28 AM
Hi,
Kindly, share with me some measurements required at Level II
Regards


#17930 From: Daim Phillips <daim90ca@...>
Date: Sat Jan 1, 2011 6:46 pm
Subject: Re: [CMMi Process Improvement] Need sample measurements required at level II
waqas_99_99pk
Send Email Send Email
 
Thanks all for your suggestions.

#17931 From: "EDWARD F WELLER III" <edwardfwelleriii@...>
Date: Sat Jan 1, 2011 8:08 pm
Subject: Re: Need sample measurements required at level II
efwelleraol
Send Email Send Email
 
As you consider measures early in the continuous improvement effort - it is useful to consider where you plan to be/want to be in the future (I hate to put it in these terms - L3/4/5 - so think of it along the  lines of "If I want to continuously improve, what measurement will be needed to support the org) then you will be able to define the "L2" measurement needs that will evolve to later needs.
 
As an example - you collect actual effort spent on a project. next step is to collect effort by activity on a project - in part to identify rework costs separately from development costs. Next step might be prediction models based on effort by activity. The data you collect would also need tags - i.e., what information do I need to identify type of project, technology., product line, and other information needed to sub-group the data. Looking ahead will enable your next steps
 
So, do not think merely in the short term - think of where you want to be 2-3-4-5 years down the road. Of course the downside is collecting too much too early can be wasteful and lead to "why are we collecting all this data when no one uses it?" questions from the data providers.
 
A delicate balance is needed as well as skillful leadership that can explain and convince the people measurement is worth the effort.

#17932 From: praveen <rose_praveen1506@...>
Date: Sun Jan 2, 2011 6:16 am
Subject: Re: [CMMi Process Improvement] Defect Removal Efficiency vs Effectiveness - How they differ ?
rose_praveen...
Send Email Send Email
 
Hi
 
We calculate:
 
Defect removal efficiency = Number of Defects in Review, Testing / Total Person Months of Efforts spent in Review & Testing

Thanks & Regards

Praveen Harkawat
L & T Mumbai India

--- On Fri, 12/31/10, Rajendra Gupta <gupta.rajendra@...> wrote:

From: Rajendra Gupta <gupta.rajendra@...>
Subject: Re: [CMMi Process Improvement] Defect Removal Efficiency vs Effectiveness - How they differ ?
To: cmmi_process_improvement@yahoogroups.com
Date: Friday, December 31, 2010, 8:18 PM

 
Defect removal efficiency = number of defects removed / effort
Defect removal effectiveness = number of defects removed / (number of defects removed + number of defects not removed)

On Fri, Dec 31, 2010 at 12:33 PM, Rayney Wong <rayney_wong@...> wrote:
 
Hi,
 
If a person at a hamburger stall is able to cook you a hamburger in one minute, he is effective assuming that the goal for offering a hamburger is one minute. He has met his goal.
 
However, if the person requires one hundred people behind him to produce that hamburger in one minute, he is not efficient because he has expanded too high a cost to be effective.
 
If the person can cook the hamburger by himself and serve you in one minute, he is being both effective (meets the goal) and efficient (within costs, resources).
 
Best regards,
 
Rayney

--- On Thu, 12/30/10, cloony.william <cloony.william@...> wrote:

From: cloony.william <cloony.william@...>

Subject: [CMMi Process Improvement] Defect Removal Efficiency vs Effectiveness - How they differ ?
Date: Thursday, December 30, 2010, 1:32 PM


 
Hi All,

We normally observe many text books and articles uses the term Defect removal Efficiency and Defect Removal Effectiveness Interchangebly. For example , if Unit Testing has removed 30 Defects out of 100 Total defects in the product, they say Unit Testing defect removal efficiency is 30 % and others say Unit Testing Defect removal Effectiveness is 30%. Are they both are same?. Please let me know your views.

Wish you all a very happy new year 2011.




--
Regards
Rajendra
9818551221


#17933 From: "RC Goyal" <rakeshchandragoyal@...>
Date: Sun Jan 2, 2011 3:17 am
Subject: Re: [CMMi Process Improvement] Re: Need sample measurements required at level II
rakeshchandr...
Send Email Send Email
 
Let this Year be the year to be remembered for your kindness, helpfulness,
achieving greater hights in the area of your activities that you most
cherished.

On Sun, 02 Jan 2011 01:38:12 +0530, EDWARD F WELLER III
<edwardfwelleriii@...> wrote:

> As you consider measures early in the continuous improvement effort - it
> is useful to consider where you plan to be/want to be in the future (I
> hate to put it in these terms - L3/4/5 - so think of it along the  lines
> of "If I want to continuously improve, what measurement will be needed
> to support the org) then you will be able to define the "L2" measurement
> needs that will evolve to later needs.
>
> As an example - you collect actual effort spent on a project. next step
> is to collect effort by activity on a project - in part to identify
> rework costs separately from development costs. Next step might be
> prediction models based on effort by activity. The data you collect
> would also need tags - i.e., what information do I need to identify type
> of project, technology., product line, and other information needed to
> sub-group the data. Looking ahead will enable your next steps
>
> So, do not think merely in the short term - think of where you want to
> be 2-3-4-5 years down the road. Of course the downside is collecting too
> much too early can be wasteful and lead to "why are we collecting all
> this data when no one uses it?" questions from the data providers.
>
> A delicate balance is needed as well as skillful leadership that can
> explain and convince the people measurement is worth the effort.


--

Thanks & Regards RCGoyal


rcgoyal@..., rcgoyal@... , +919820068417, +9169463964

#17934 From: Murali Chemuturi <murali_chemuturi@...>
Date: Sun Jan 2, 2011 3:24 pm
Subject: I wish you and all your loved ones a happy, prosperous and successful new year 2011
chemuturi
Send Email Send Email
 
2011-12
Best wishes for your success

Murali Chemuturi
www.chemuturi.com
91-40-27220771
91-0-98850-19461
USA-347-394-3138
Author of books - Software Estimation Best Practices, Tools and Techniques, Mastering software project management, and
Mastering Software Quality Assurance Best Practices Tools and Techniques published by J.Ross Publishing F, USA



#17935 From: "cloony.william" <cloony.william@...>
Date: Tue Jan 4, 2011 10:35 am
Subject: Can SQA Perform PPQA SP1.2 ?
cloony.william
Send Email Send Email
 
Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in
to Process Compliance and audits. Recently they have employed a consultancy to
guide them in thier CMMI Journey.

  In order to implement the Practice  PPQA SP 1.2  "Objectively Evaluate Work
Product", the organization has decided to use SQA to review the Work Products.
However the consultancy has advised to use the Project members belonging to the
project to review the work products. They also advised that , only the Project
Member should/can technically review / Test the work product (Wheras SQA can't)
to satisfy this practice . For Example: It is expected Unit testing  & System
Testing should be executed by the Project member on sampling basis to satisfy
this practice.

  However what the Organization believes is , this practice as given in the model
(PA- Introductory notes and Sub Practice) talks about having checklist against
procedures,standards,etc and perform QA/Peer review and doesn't demand any
technical review(verification) or  functionality testing of the product. Also
they believe the SQA team is capable of performing this Practice according to
the model and its not necessary to have Project members (unless the Organization
has it as strategy to reduce workload on SQA/etc, but only after providing QA
training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for
this practice, i request your expert inputs to the organization and to the
consultancy on implementing SP1.2...

Regards
Cloony

#17936 From: Andr Heijstek <andre.heijstek@...>
Date: Tue Jan 4, 2011 6:26 pm
Subject: Re: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
andreheijstek
Send Email Send Email
 
Hello Clooney,

I would advice to do both. Technical project members review work products. SQA checks that the project members always do this, and that they are doing this well (spending enough time, finding not only spelling mistakes, etc.). SQA can do their job partly by checking the review output (notes or forms resulting from the review) and partly by attending a sample of the review meetings to see what is going on.
SQA people should be sufficiently technically competent to be able to judge whether real, thorough technical reviews are performed, but they need not necessarily be the top notch technical guru's.

Regards, Andr

andre.heijstek@...
www.improvementfocus.nl
twitter: @andreheijstek
Mobile: +31 648476451
Marga Klompstraat 23
2805 CZ Gouda
The Netherlands

On 4 jan 2011, at 11:35, cloony.william wrote:

 

Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony



#17937 From: Ralf Kneuper <ralf@...>
Date: Tue Jan 4, 2011 5:57 pm
Subject: Re: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
rkneuper
Send Email Send Email
 
Cloony,

My recommendation in this case: your friend's organization should kick
the consultancy, at least as far as CMMI consulting is concerned, and
continue with their proposed approach.

The organization is correct in thinking that PPQA is about checking
against procedures, standards etc. while technical reviews,
unit tests etc. are part of verification and possibly validation.

If the organization has a dedicated SQA team it seems appropriate to
give that team the responsibility for PPQA as well - or maybe they are
already doing what is needed, just under a different name?
Actually, PPQA in CMMI is more or less the same process as SQA in the
predecessor model CMM, but since CMMI is not only about software, the
"S" in SQA was no longer appropriate so it was renamed PPQA.

Just ensure that the SQA team achieves an adequate coverage of the
various processes, and that they interpret the procedures and standards
in a useful way. I have occasionally seen such central groups that
either looked at the various processes only very rarely and
superficially, or that were rather bureaucratic and lost track of
the benefit they are trying to achieve.

Best regards
Ralf


Am 04.01.2011 11:35, schrieb cloony.william:
>
>
> Hi All,
>
> My friend is working in an Organization, which has dedicated SQA team to
> look in to Process Compliance and audits. Recently they have employed a
> consultancy to guide them in thier CMMI Journey.
>
> In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate
> Work Product", the organization has decided to use SQA to review the
> Work Products. However the consultancy has advised to use the Project
> members belonging to the project to review the work products. They also
> advised that , only the Project Member should/can technically review /
> Test the work product (Wheras SQA can't) to satisfy this practice . For
> Example: It is expected Unit testing & System Testing should be executed
> by the Project member on sampling basis to satisfy this practice.
>
> However what the Organization believes is , this practice as given in
> the model (PA- Introductory notes and Sub Practice) talks about having
> checklist against procedures,standards,etc and perform QA/Peer review
> and doesn't demand any technical review(verification) or functionality
> testing of the product. Also they believe the SQA team is capable of
> performing this Practice according to the model and its not necessary to
> have Project members (unless the Organization has it as strategy to
> reduce workload on SQA/etc, but only after providing QA training to
> Project Members )
>
> Eventhough this forum has addressed similar kind of questions in the
> past for this practice, i request your expert inputs to the organization
> and to the consultancy on implementing SP1.2...
>
> Regards
> Cloony
>
>

--

Dr. Ralf Kneuper
Beratung fuer Softwarequalitaetsmanagement und Prozessverbesserung
SEI-certified SCAMPI Lead Appraiser for CMMI-DEV and CMMI-SVC
iNTACS-certified ISO/IEC 15504 Principal Assessor
Zertifizierter V-Modell XT Prozessingenieur (Ping)
Lehrbeauftragter am Karlsruher Institut für Technologie (KIT)

Philipp-Roeth-Weg 14        ralf@...
D-64295 Darmstadt           www.kneuper.de
Germany
Tel. +49-(0)173-3432005

PGP Public Key and Fingerprint: see www.kneuper.de/Kontakt/pgp-key.html
Attachment: vcard [not shown]

#17938 From: Jos Gonalo Silva <jsilva@...>
Date: Tue Jan 4, 2011 8:00 pm
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
jgsilva_2000
Send Email Send Email
 

Hello Cloony,

 

I would argue with the consultants that the word “Objectively” has an important underlying message: whoever performs the evaluation should have some degree of independence from the Project Team. I think that the organization is totally right when they point out the use of checklists being followed by SQAs. That’s perfectly acceptable. Let’s say the SQA checks outputs against those checklists in project milestones, and identify non-compliances and corrective/preventive actions. That largely addresses SP1.2 of PPQA. Notice that the model says that the intent is to evaluate WP and services against applicable process, standards and procedures. What’s so technical about that anyway? J

 

Of course, you may have more rigorous sub-practices depending on the project’s complexity and type/criticality of the outputs.

 

Having team members performing reviews and tests is certainly a great idea (given their technical expertise), but that regards more to VER (and VAL), not exactly PPQA! J

 

Regards,

 

 

Jos Gonalo Silva, M.Sc.
Quality Manager
mobile: +351 93 8977850

Critical Software, S.A.
Dependable Technologies for Critical Systems

CRITICAL SOFTWARE IS A CMMI LEVEL 5 RATED COMPANY
CMMI is registered in the USPTO by CMU

Parque Industrial de Taveiro, Lote 48
3045-504 Coimbra
PORTUGAL
Phone: +351 239 989 100
Fax: +351 239 989 119

DISCLAIMER: This message is confidential and may contain privileged information. It is for use only by the people or entities to whom it is addressed. If you are not an intended recipient, you should not disclose, distribute, copy, print, rely on or otherwise make use of this message. If an addressing or transmission error has misdirected it to you we would be grateful if you would please notify the sender by return, before deleting it from your system.

 

 

From: cmmi_process_improvement@yahoogroups.com [mailto:cmmi_process_improvement@yahoogroups.com] On Behalf Of cloony.william
Sent: tera-feira, 4 de Janeiro de 2011 10:36
To: cmmi_process_improvement@yahoogroups.com
Subject: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?

 

 

Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony


#17939 From: Michael Bandor <mbandor@...>
Date: Tue Jan 4, 2011 3:04 pm
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
bandorm
Send Email Send Email
 

Clooney,

 

                In my prior career, our SQA folks were the ones accomplishing the reviews that you talk about.  I think there is some confusion in the organization (and with the consultant) between an SQA review/audit (compliance) vs. technical review (engineering review).  I’ve been in organizations where SQA accomplished both reviews (compliance and engineering).  In those cases, the SQA folks were skilled software engineers that had come from various projects and had the depth and breadth of experience to do both.   By the way, in both cases I listed, the organizations achieved their SW-CMM/CMMI levels they were trying for.

 

Mike

 

 

Michael S. Bandor

Senior Member of the Technical Staff

Acquisition Support Program

Software Engineering Institute (SEI) - Carnegie Mellon University (CMU)

mbandor@...

 

NOTE:  The information provided does not necessarily represent the views or opinions of the Software Engineering Institute (SEI) or Carnegie Mellon University (CMU).

 

 

 

From: cmmi_process_improvement@yahoogroups.com [mailto:cmmi_process_improvement@yahoogroups.com] On Behalf Of cloony.william
Sent: Tuesday, January 04, 2011 4:36 AM
To: cmmi_process_improvement@yahoogroups.com
Subject: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?

 

 

Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony


#17940 From: "EDWARD F WELLER III" <edwardfwelleriii@...>
Date: Tue Jan 4, 2011 3:05 pm
Subject: Re: Can SQA Perform PPQA SP1.2 ?
efwelleraol
Send Email Send Email
 
Cloony
 
from your description it would appear that
 
1) the consultant is confused about the proper role of technical review of products for correctness and the PPQA evaluation of products for process compliance (these are 2 separate things)
or
2) Your friend did not correctly understand the consultant's position
 
3) a little or lot of both
 
Asking the SQA staff (Process compliance people, not technically expert/proficient in all aspects of the product lines) to do technical correctness verification puts a unrealistic burden on the PPQA function. Verification and product evaluation per PPQA SP 1.2 are two entirely different tasks with different objectives
 
Note that where peer reviews are properly implemented, evaluated objectively for process compliance, and where the peer review checklist contains the necessary checks to satisfy PPQA SP 1.2, then the peer review can be one step in satisfying this practice. The 2nd step is the objective evaluation of the PR process to ensure it adequately covers PPQA SP 1.2, as well as SP 2.1 (Reporting noncompliance to management - this is always a weak point in Peer Reviews as senior management typically does not see defects found in Peer Reviews. There would need to be a mechanism for the noncompliances to be gathered and reported properly.
 
Ed

#17941 From: Jim Moudry <jmoudry2002@...>
Date: Tue Jan 4, 2011 5:38 pm
Subject: Re: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
jmoudry2002
Send Email Send Email
 
William,
 
I tend to agree with the organization.  What the consultant recommends would hold for Verification SG 2 and the conduct of peer reviews.
 
Jim Moudry

--- On Tue, 1/4/11, cloony.william <cloony.william@...> wrote:

From: cloony.william <cloony.william@...>
Subject: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
To: cmmi_process_improvement@yahoogroups.com
Date: Tuesday, January 4, 2011, 4:35 AM

 
Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony



#17942 From: Robert Leinen <rob.leinen@...>
Date: Tue Jan 4, 2011 3:50 pm
Subject: Re: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
rob.leinen
Send Email Send Email
 

Hi Clooney,

I think that there may be a misunderstanding of the intent of this specific practice. The intent of PPQA SP 1.2 "Objectively Evaluate Work Product" is to evaluate work products to ensure that the organizational processes and standards for creating them are being followed. This is not a testing exercise in that testing focuses on capturing defects between products and their requirements and is generally not effective at capturing non-compliances in how the products were created (plus you will also want to evaluate non-code works products against their standards). As an example, most organizations have coding standards that promote maintainability; generally testing cannot distinguish if a programmer used proper coding standards or if the product was written in spaghetti code. In short, unit testing does not satisfy the intent of PPQA SP 1.2 "Objectively Evaluate Work Product".

Although it is not required to be done this way, I have usually found it more effective to include work product standards as peer review criteria for those products, that way NCs that can cause problems later are addressed at their source before entering a baseline. As long as individuals other than the author/developer are part of the peer review you have not violated the Objectively clause. There are also automated tools you can purchase capable of validating that specific coding standards are followed.

I still use the SQA team to audit process compliance and spot audit work product compliance.

Cheers,

Rob L.

On Tue, Jan 4, 2011 at 5:35 AM, cloony.william <cloony.william@...> wrote:

Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony




--
Regards,

Robert D. Leinen Jr. (Rob)

4110 Ridge Side Dr
Oakland Township, MI 48306
Home: +1 248.726.0082
Cell: +1 717.571.3725

#17943 From: Henry Schneider | PPQC <henry@...>
Date: Tue Jan 4, 2011 5:40 pm
Subject: Re: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
astralingua
Send Email Send Email
 
Dear Cloony,
It appears that you may have a different definition of SQA than what is normally used in the context of the CMMI.  I think that you may be using SQA to mean software testing as opposed to Software Quality Assurance, which is what is meant by PPQA.  If SQA means testing, then they are not the appropriate people necessarily to perform PPQA.  If on the other hand SQA means the group of people responsible for conducting both the process and work product audits, then they are the appropriate people.  Keep in mind that the purpose of PPQA is to objectively evaluate the adherence of the performed processes and work products to the applicable process descriptions, standards, and procedures.  So PPQA needs to be performed by people who are familiar with how your processes are supposed to be performed and able to clearly and non-confrontationally communicate the non-compliances.

The CMMI does not require checklists for performing the PPQA audits, but they are a good idea.  However, the intent of the people performing PPQA is to act as the eyes and ears of senior management to ensure that the practitioners are properly following the documented procedures.  So to be objective, it is not a good idea for the project members to perform these objective audits because they may be too close to the work and are essentially auditing their own work.    Read the Introductory Notes for PPQA for insight on how to maintain objectivity when performing PPQA.

It sounds like the consultant may not understand the intent of PPQA and has provided some erroneous advice.  PPQA has nothing at all to do with Unit Testing, System Testing, and Peer Reviews.  PPQA and GP 2.9 is solely focused on objectively evaluating the processes and work products.

Hope this helps.
Best Regards,
Henry Schneider


On 1/4/11 4:35 AM, "cloony.william" <cloony.william@...> wrote:


 
 
   

Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice  PPQA SP 1.2  "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing  & System Testing should be executed by the Project member on sampling basis to satisfy this practice.  

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or  functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony

 
   




Henry Schneider                                             SEI-Certified SCAMPI Lead Appraiser
President/Senior Principal Consultant        SEI-Certified High Maturity Lead Appraiser  
Work:  281-218-6682                                     SEI-Certified Intro to CMMI Instructor
Mobile:  832-628-2486
Email:  henry@...
Process and Product Quality Consulting    http://www.ppqc.net
PPQC Blog                                                       http://PPQC.blogspot.com

Process and Product Quality Consulting      Facilitating your process journey ...







#17944 From: "dagreerga" <dagreer@...>
Date: Tue Jan 4, 2011 3:31 pm
Subject: Re: Can SQA Perform PPQA SP1.2 ?
dagreerga
Send Email Send Email
 
Hi Cloony,

There may be a couple of things going on here.

In many organizations, the SQA folks are not engineers, and therefore they don't
always have the technical capability to review the quality of work products. 
That may be the basis of the consultant's suggestion.  If the people are
qualified to perform the work product audits, and they are not auditing their
own work, the CMMI is fine with it.  Having project members do the work product
audits is a great idea, but not required.  In fact, work product audits can be a
great way to cross-train other members of the organization; they must of course
be capable of technically reviewing the work products.

The reducing work on the SQA people is another possible reason, although, I
usually state this as increasing the bandwidth that SQA has so they can perform
more process audits.  If you are going for ML3 and will be having Peer Reviews
(VER SG2), then you can have people who are already going to be in the work
product reviews act in the stead of the SQA folks, to accomplish both the VER
and PPQA tasks at the same time.

Best regards,

DAGreer


--- In cmmi_process_improvement@yahoogroups.com, "cloony.william"
<cloony.william@...> wrote:
>
> Hi All,
>
> My friend is working in an Organization, which has dedicated SQA team to look
in to Process Compliance and audits. Recently they have employed a consultancy
to guide them in thier CMMI Journey.
>
>  In order to implement the Practice  PPQA SP 1.2  "Objectively Evaluate Work
Product", the organization has decided to use SQA to review the Work Products.
However the consultancy has advised to use the Project members belonging to the
project to review the work products. They also advised that , only the Project
Member should/can technically review / Test the work product (Wheras SQA can't)
to satisfy this practice . For Example: It is expected Unit testing  & System
Testing should be executed by the Project member on sampling basis to satisfy
this practice.
>
>  However what the Organization believes is , this practice as given in the
model (PA- Introductory notes and Sub Practice) talks about having checklist
against procedures,standards,etc and perform QA/Peer review and doesn't demand
any technical review(verification) or  functionality testing of the product.
Also they believe the SQA team is capable of performing this Practice according
to the model and its not necessary to have Project members (unless the
Organization has it as strategy to reduce workload on SQA/etc, but only after
providing QA training to Project Members )
>
> Eventhough this forum has addressed similar kind of questions in the past for
this practice, i request your expert inputs to the organization and to the
consultancy on implementing SP1.2...
>
> Regards
> Cloony
>

#17945 From: "Heather Oppenheimer" <hoppenheimer@...>
Date: Tue Jan 4, 2011 11:03 pm
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
heatheroppen...
Send Email Send Email
 
Hi Cloony,
 
Lots of answers already, but I'll put in a few words too.
 
It doesn't matter what the functional groups are called, but there are three views of work activities and the resulting work products that need to occur:
 
1) Are we doing the work as planned, and are we on track to meet the rest of the plan?  In CMMI that is addressed by PMC/IPM/QPM goals and practices.
 
2) Are the resulting work products right, correct, and complete?  In CMMI that is addressed by VER/VAL goals and practices.
 
3) Did we do the work activities HOW we are expected to do them and are the work products implemented HOW we are expected to implement them (right templates, coding standards, etc.)?  In CMMI that is addressed by PPQA goals and practices.
 
Each of these views requires a different perspective, and usually a different set of skills, knowledge, and experience.  Folks who don't understand planning/monitoring of cost, time, quality, and scope can't do an adequate job of #1.  Folks who don't understand the technical requirements and domain can't do an adequate job of #2.  Folks who don't understand the expected processes and process assets along with any required standards and/or are unable to evaluate the HOW objectively can't do an adequate job of #3.
 
It's quite possible to have all three views of work and work products take place within the same activity - but it's important to explicitly understand how each view will be provided. Otherwise, it's likely that one or more will be missing.
 
Your organization needs to make sure the right people are providing all three views of the work and the work products.  I agree with the person who said there seems to be a miscommunication or misunderstanding somewhere between the consultant and your organization.
 
good luck!
 
Heather Oppenheimer
 

#17946 From: "R.Shivram" <Shivram.rama@...>
Date: Wed Jan 5, 2011 1:38 am
Subject: RE: [CMMi Process Improvement] Re: Can SQA Perform PPQA SP1.2 ?
shivgan
Send Email Send Email
 

While all this is fine, the original point was

 

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice

 

This means, consultant is wrong to interpret that PPQA SP 1.2 means technical review of work product. So please change the consultant too J

 

Regards

Shivram

 

From: cmmi_process_improvement@yahoogroups.com [mailto:cmmi_process_improvement@yahoogroups.com] On Behalf Of dagreerga
Sent: Tuesday, January 04, 2011 10:32 AM
To: cmmi_process_improvement@yahoogroups.com
Subject: [CMMi Process Improvement] Re: Can SQA Perform PPQA SP1.2 ?

 

 

Hi Cloony,

There may be a couple of things going on here.

In many organizations, the SQA folks are not engineers, and therefore they don't always have the technical capability to review the quality of work products. That may be the basis of the consultant's suggestion. If the people are qualified to perform the work product audits, and they are not auditing their own work, the CMMI is fine with it. Having project members do the work product audits is a great idea, but not required. In fact, work product audits can be a great way to cross-train other members of the organization; they must of course be capable of technically reviewing the work products.

The reducing work on the SQA people is another possible reason, although, I usually state this as increasing the bandwidth that SQA has so they can perform more process audits. If you are going for ML3 and will be having Peer Reviews (VER SG2), then you can have people who are already going to be in the work product reviews act in the stead of the SQA folks, to accomplish both the VER and PPQA tasks at the same time.

Best regards,

DAGreer

--- In cmmi_process_improvement@yahoogroups.com, "cloony.william" <cloony.william@...> wrote:
>
> Hi All,
>
> My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.
>
> In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.
>
> However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )
>
> Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...
>
> Regards
> Cloony
>


#17947 From: Fizzah Shahid <shahid_fizzah@...>
Date: Thu Jan 6, 2011 11:56 am
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
cmmiprofessi...
Send Email Send Email
 

I agree fully with the response below. My company has not only achieved the requisite CMMI levels with QA engineers doing the technical as well as compliance reviews inclusive of major roles in VER/VAL, as well as review of project management artifacts, with some members having PM skills and experience. There were defintely checklists for verifying process compliance as well as review of  work products, which evolved and improved over time. However, CMMI does not have explicit requirement requirement of checklists, there could be other means of verification, reviews and validation. It really depends on organizational approach, methods, processes and skill sets of team members.
 
Shahid

To: cmmi_process_improvement@yahoogroups.com
From: mbandor@...
Date: Tue, 4 Jan 2011 10:04:47 -0500
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?

 

Clooney,

 

                In my prior career, our SQA folks were the ones accomplishing the reviews that you talk about.  I think there is some confusion in the organization (and with the consultant) between an SQA review/audit (compliance) vs. technical review (engineering review).  Ive been in organizations where SQA accomplished both reviews (compliance and engineering).  In those cases, the SQA folks were skilled software engineers that had come from various projects and had the depth and breadth of experience to do both.   By the way, in both cases I listed, the organizations achieved their SW-CMM/CMMI levels they were trying for.

 

Mike

 

 

Michael S. Bandor

Senior Member of the Technical Staff

Acquisition Support Program

Software Engineering Institute (SEI) - Carnegie Mellon University (CMU)

mbandor@...

 

NOTE:  The information provided does not necessarily represent the views or opinions of the Software Engineering Institute (SEI) or Carnegie Mellon University (CMU).

 

 

 

From: cmmi_process_improvement@yahoogroups.com [mailto:cmmi_process_improvement@yahoogroups.com] On Behalf Of cloony.william
Sent: Tuesday, January 04, 2011 4:36 AM
To: cmmi_process_improvement@yahoogroups.com
Subject: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?

 

 

Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony



#17948 From: praveen <rose_praveen1506@...>
Date: Thu Jan 6, 2011 2:13 pm
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
rose_praveen...
Send Email Send Email
 
Hi
 
I have been implementing CMMI practices wrt PPQA.
 
My experience is SQA can also perform the Work Product Audits. We have Work product review checklists in addition to process compliance check lists.
 
Also in the audit plan, we plan for process as well work product audits for every phase.

Thanks & Regards

Praveen Harkawat
L & T Mumbai India

--- On Thu, 1/6/11, Fizzah Shahid <shahid_fizzah@...> wrote:

From: Fizzah Shahid <shahid_fizzah@...>
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?
To: cmmi_process_improvement@yahoogroups.com
Date: Thursday, January 6, 2011, 5:26 PM

 

I agree fully with the response below. My company has not only achieved the requisite CMMI levels with QA engineers doing the technical as well as compliance reviews inclusive of major roles in VER/VAL, as well as review of project management artifacts, with some members having PM skills and experience. There were defintely checklists for verifying process compliance as well as review of  work products, which evolved and improved over time. However, CMMI does not have explicit requirement requirement of checklists, there could be other means of verification, reviews and validation. It really depends on organizational approach, methods, processes and skill sets of team members.
 
Shahid

To: cmmi_process_improvement@yahoogroups.com
From: mbandor@...
Date: Tue, 4 Jan 2011 10:04:47 -0500
Subject: RE: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?

 

Clooney,

 

                In my prior career, our SQA folks were the ones accomplishing the reviews that you talk about.  I think there is some confusion in the organization (and with the consultant) between an SQA review/audit (compliance) vs. technical review (engineering review).  I’ve been in organizations where SQA accomplished both reviews (compliance and engineering).  In those cases, the SQA folks were skilled software engineers that had come from various projects and had the depth and breadth of experience to do both.   By the way, in both cases I listed, the organizations achieved their SW-CMM/CMMI levels they were trying for.

 

Mike

 

 

Michael S. Bandor

Senior Member of the Technical Staff

Acquisition Support Program

Software Engineering Institute (SEI) - Carnegie Mellon University (CMU)

mbandor@...

 

NOTE:  The information provided does not necessarily represent the views or opinions of the Software Engineering Institute (SEI) or Carnegie Mellon University (CMU).

 

 

 

From: cmmi_process_improvement@yahoogroups.com [mailto:cmmi_process_improvement@yahoogroups.com] On Behalf Of cloony.william
Sent: Tuesday, January 04, 2011 4:36 AM
To: cmmi_process_improvement@yahoogroups.com
Subject: [CMMi Process Improvement] Can SQA Perform PPQA SP1.2 ?

 

 

Hi All,

My friend is working in an Organization, which has dedicated SQA team to look in to Process Compliance and audits. Recently they have employed a consultancy to guide them in thier CMMI Journey.

In order to implement the Practice PPQA SP 1.2 "Objectively Evaluate Work Product", the organization has decided to use SQA to review the Work Products. However the consultancy has advised to use the Project members belonging to the project to review the work products. They also advised that , only the Project Member should/can technically review / Test the work product (Wheras SQA can't) to satisfy this practice . For Example: It is expected Unit testing & System Testing should be executed by the Project member on sampling basis to satisfy this practice.

However what the Organization believes is , this practice as given in the model (PA- Introductory notes and Sub Practice) talks about having checklist against procedures,standards,etc and perform QA/Peer review and doesn't demand any technical review(verification) or functionality testing of the product. Also they believe the SQA team is capable of performing this Practice according to the model and its not necessary to have Project members (unless the Organization has it as strategy to reduce workload on SQA/etc, but only after providing QA training to Project Members )

Eventhough this forum has addressed similar kind of questions in the past for this practice, i request your expert inputs to the organization and to the consultancy on implementing SP1.2...

Regards
Cloony




#17949 From: Andr Heijstek <andre.heijstek@...>
Date: Thu Jan 6, 2011 6:28 pm
Subject: Reflections on CMMI 1.3
andreheijstek
Send Email Send Email
 
Hi all,

I wrote a somewhat positive, somewhat critical blog on version 1.3. I am curious
what you think about the blog.
http://www.improvementfocus.com/pages/posts/cmmi-version-1.3-has-been-released-s\
ome-first-reflections-109.php

Regards, Andr

andre.heijstek@...
www.improvementfocus.nl
twitter: @andreheijstek
Mobile: +31 648476451
Marga Klompstraat 23
2805 CZ Gouda
The Netherlands

#17950 From: "Heather Oppenheimer" <hoppenheimer@...>
Date: Thu Jan 6, 2011 6:39 pm
Subject: Re: Reflections on CMMI 1.3
heatheroppen...
Send Email Send Email
 
Hi Andre,
 
Interesting comment in your blog post about risk management in an agile context. Worth thinking about.
 
thanks
Heather Oppenheimer

#17951 From: "EDWARD F WELLER III" <edwardfwelleriii@...>
Date: Thu Jan 6, 2011 7:21 pm
Subject: Re: Reflections on CMMI 1.3
efwelleraol
Send Email Send Email
 
Andre
 
I see two levels of risk management in "Agile" organizations. Within iterations your comments "Principles like 'fail fast' and 'spikes' to reduce uncertainty early are mentioned." are correct - however at the release level where potentially multiple iterations come together from multiple teams wouldn't a more systematic approach be useful? I've seen this work well
 
At the very least, even at the iteration level, I would think use of checklists (with categories) to identify risks would be in place. The application in "Iteration Zero" would identify risks that could impact any/all of the following iterations. Within iterations a much scaled down risk process seems appropriate

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