Many/Most of the newer persario 5000 and 7000
series have incorrect drivers or absent hardware drivers
on the quickrestore cd's. The newer series have
soundMax audio and not ess, which is what you get that
won't work. The only remedy is to request that compaq
send you a softpaq with the correct drivers at a cost
of about $10.60 or you may download it for free.
Also many of the quickrestore cd's are missing the
modem drivers, specifically the HSP PCTel drivers. I
think at least Compaq should do would be to send
everyone a free softpaq. After all, it was their mistake!!