Yes, I wish I had come to this site before wasting any of my hard
earned money on a worthless Compaq laptop. Actually, in my case it
is not the laptop that is so worthless as it is the ridiculous and
ineffecient support from their help lines.

About 5 weeks ago my AC/DC adapter went dead (easy to see that when
the glowing green light quits glowing), and the laptop was in about
the last few weeks of the warranty period. I call, explain the
situation, ask them to send an AC/DC adapter. No problem.

They sent a power cord (no AC/DC adapter) to an old address HP had in
some database.

Right now I'm on hold five weeks and five phone calls later. The
average phone call takes an hour. Most of the service reps are from
another country obviously, though I hate to sound xenophobic, I also
hate spelling my last name four times or reading off the laptop
serial number five times.

This is not even troubleshooting, folks. I'm just asking them to
ship me the part, not solve a problem. I'd hate to have to depend on
this awful organization with a PC or laptop I depended on.