Hi,

> I'm trying to segment a file using an old demo version of Trados so I can
translate it in Deja Vu. The file appears to be a normal Word document with
extension .doc.
>
> Trados gives me the error message "can't process RTF format" and fails to
segment the file. I've tried saving into a new Word document, to no avail.
>
> What am I doing wrong?

Nothing, maybe. Perhaps Trados cannot convert the Word file to RTF. In
that case your Word file may be corrupt.

Can you save your Word file as RTF from within Word, and then open it?
If not, your Word source file is very likely to be corrupt.

Best regards,

Rob