Please download and install the latest firmware, Dugan-Software-20120809. It fixes a bug causing bad sound in the 16-channel mode of Model E-1A. You can get it...
Dear Colleagues, We've discovered a bug in the E-1 firmware (the original E-1, serial numbers 124-416). When the unit is in digital mode, toggling the...
Dear Colleagues, I've made thorough revisions of two manuals. The new editions of the Model E-1 & E-1A manual and the Dugan-MY16 manual have been posted in the...
I'm having a serious problem trying to run the Control Panel app. I have two LS9 consoles, each with an MY16 card. On each, when I connect a PC laptop and open...
Hi, we've had the E-1 at our broadcast facility for a few years now, had good success using it manually but am interested in exploring implementing it using...
Sam, bless his heart, fixed the bug that was preventing utility 20120418 from updating MY firmware. If the upload from my hotel room worked right, the version...
Fred Penny at Michael Andrews AV in New York reported that they just did a gig with 32 mics into a Yamaha LS9-32, using two Dugan-MY16 cards, and controlling...
My most recent distribution of the Dugan Utility, 20120418, won't update firmware on Dugan-MY16. Works fine for helping with network connection. Sorry. New...
You can now get the Dugan CP-i app from the Apple App Store! Search for Dugan. No, we're not "dugansoft." There's no manual yet. If there are no Dugans on the...
I have found that channels 25-32 mirror the names of channels 9-16 in the control panel. When I change the names in channels 23-32 the names are changed in...
Not too many users noticed that, starting from Version 2.08, you can expand the main window to show more than 8 channels on the Java control Panel CP-J. Sam....
Hi, colleagues! I'm in Las Vegas at the NAB introducing three new products, the E-1A, featuring 16 channels digital and groups along with a locking power...
The GUI seems to be showing the incorrect setting of the Native / Legacy Switch. It shows "Native" mode when the card is physically switched to "Legacy", and...
Dear Dugan users, We found a bug in the firmware in E-1s no. 417 and higher. Those are the ones with the locking power connector. Bypass buttons don't work...
... Dear Oliver, I haven't a clue. I have no experience with the Mutec converter. The E-1 reacts to loss of digital sync by flashing all the mute buttons, not...
Good news, I now have a beautifully functioning E1, the problem was the power supply. I got on the job this morning and the first thing I did was confirm the...
Hi guys, Just got my E1, set it up according to the manual, actually read it!, and while it seems to be working I'm hearing a noise in the background which...
I have 2 MY16 cards in an LS9 (v1.30). The first card reset fine, however the second card always says "Unreachable: NO" and won't take new parameters. I have...
... Sure, you can use split insert cables, what are the connectors on the console end? ... The Model D-2 is balanced analog i/o, but the E-1 with the proper...
For my annual open house, I wanted to demonstrate a prototype of my new Model E-3, an automatic mixing controller designed to be used as an insert to input...
... Gee, maybe I should sell a plug-in reproducing the awful automatic mixing performance of the Altec 1628. -Dan p.s. if you're anywhere near the Bay Area, do...
I have used Jameco p/n 380191, Mean Well GS25U18-P1J switching power supplys for my Dugan E-1's internationally many times in the past 5+ years w/ great...
Hello, I would like to use an E-1 in Europe and see in the manual that the power supply is 120V only. I have a step down transformer that will convert 240 to...
Almost every day I'm sending out buttons to E-1 users. I'm not clear why people are losing so many. My rental units almost always come back with all their...
Dear Colleagues, Please go to: http://tech.groups.yahoo.com/group/duganusers/surveys?id=13120568 and cast your vote about pricing the Dugan iPad app. I want to...
I need to use a Model E-1 with insert patch points that appear on a TT/Bantam patch field. Does anyone manufacture an insert snake that goes from a single 1/4...
