Dan, A couple days ago I was showing the MY16 card in action to a rock n roll guy who had never used automixing before. He had a good question that I couldn't...
Hi Dan, Sam and all, I have executive rehearsals all day Monday for our Tuesday show and starting to get nervous! Attempted to update an MY16 card today...
Hi Dan, Can you accept me as a Dugan user. Me and my fellow Amptec guys will start promoting Dugan equipment in Benelux. Kind regards, Georges Lemmens Pro...
Hi Dan! Curious if there's been any consideration towards a Dante capable version of the E-3. Always looking for the best way to serve my varied clients with...
Dear Colleagues, I'm off to Amsterdam for the ISE show. It's my first European show, wish me luck. If you're going, please visit booth 4-U19. The Model D-2 and...
I'm trying to update a pair of older E-1's with the latest, and not having any luck. From the utility both units are reachable, but when I try to update...
Sometimes when users are having connection issue, we usually suggest that they turn off the Wifi if they are trying to talk to the Dugan units over a cable....
Dear Colleagues, I've just posted Dugan-Software-20121102 to the Files section of this list. -Dan Changes: Improvement in Dugan-Utility itself. Progress update...
I have tried with three different Dugan cards and three different computers ( all MacBook Pros ) and multiple Ethernet cables to access and control the card...
Dear Colleagues, Some mistakes were found, so there's an updated version of the user guide for Model E-3 on this group's web site and my web site. -Dan...
Dan, Sam, Sorry if this is the wrong place to post this but I wasn't able to find a support link on the www.dandugan.com website. I have a client whose MY16...
Dear Colleagues, At long last, I think I've finished the E-3 manual. There was so much to explain! Please download the beta version from the files area of this...
in case anyone read my last email (if it has filtered through)  LINK/AUDIO switched looked like it was is LINK position, but it was actually ever so...
hey everyone. i have several M7s with the dugan cards in them. one of them (despite being in Legacy and 48Khz) is only giving me 8 channels of auto mixing(...
This list is open for anyone to subscribe. To protect against spammers, who know how to exploit Yahoo Groups, your subscription is on moderation when you first...
Hi All... This morning I opened the control panel and noticed that I could only see eight channels of the Dugan card. I've got the card installed in a LS-9...
Ron's symptom was that he was able to get connected with Dugan Utility, but when he opened Dugan Control Panel for Java, he got the program name in the menu...
Please download and install the latest firmware, Dugan-Software-20120809. It fixes a bug causing bad sound in the 16-channel mode of Model E-1A. You can get it...
Dear Colleagues, We've discovered a bug in the E-1 firmware (the original E-1, serial numbers 124-416). When the unit is in digital mode, toggling the...
Dear Colleagues, I've made thorough revisions of two manuals. The new editions of the Model E-1 & E-1A manual and the Dugan-MY16 manual have been posted in the...
I'm having a serious problem trying to run the Control Panel app. I have two LS9 consoles, each with an MY16 card. On each, when I connect a PC laptop and open...
Hi, we've had the E-1 at our broadcast facility for a few years now, had good success using it manually but am interested in exploring implementing it using...
Sam, bless his heart, fixed the bug that was preventing utility 20120418 from updating MY firmware. If the upload from my hotel room worked right, the version...